North st Street, Seattle,
• Operating Systems: Windows /, FreeBSD, Linux, MacOS.
• Specific Applications: Exchange, Active Directory, Postfix, Sendmail, Apache
Azaleos Corp., Seattle, WA
September – July
Network & Mail Technician
• Primarily worked providing remote support to correct exchange issues
and errors in both and
• Corrected backup failures and errors in MS Data Protection Manager
• Diagnosed and corrected DNS errors relating to Outlook Web Access connectivity
• Provided support of Netapp filers
RealNetworks, Inc. Seattle, WA
April – July
Network Operations Technician
• Provided general support and network troubleshooting in a NOC environment
Techrealms.com, Phoenix, AZ
July – March
• Worked on business networks & servers throughout the Phoenix area
• Supported Windows XP// servers and workstations
• Provided IT expertise to a variety of small businesses, including capacity planning, growth
projections, and disaster recovery preparation
• Responsible for ongoing maintenance of various hardware and peripherals
• MS Exchange, Open Directory, MS SQL
Godaddy.com, Scottsdale, AZ
Sales & Support,
• Telephone support for network and internet services.
• Network and internet routing, DNS.
• Dedicated and colocated servers.
• Various online customer applications not normally supported or endorsed by Godaddy.
DPC&S. Phoenix, AZ