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House , Street,
Ghori Town Phase ,
Khanna East, Islamabad.
To work with all my efficiency, diligence and integrity for taking the company to the next level and enhancing the profits of the company and establishing strong customer relationships. My active approach and experience can help in achieving the customer satisfaction
* Possess . year of experience in customer Care Department
* Indepth knowledge of basic operating systems
* Flexible, attention to detail and ability to learn quickly
* Possess excellent listening and responding skills
* Ability to handle multiple tasks and solve customer queries efficiently
* Possess good customer service skills
* Excellent administrative and organizational skills
* Ability to maintain basic knowledge of products, pricing, promotions, procedures, and other important issues
* Highly initiative to manage a busy workload without close supervision
* Ability to build and maintain good relationship with customer
Educational Summary and Certifications:
* Bachelor&;s degree in commerce B.Com
* Master&;s degree in Business Administration MBA Finance
January to Till now
Customer Care Administrator
* Management of customer&;s records.
* Updating project status reports Collection& Receivable Reports on daily basis.
* Inter and Intra departmental coordination.
* Document tracking and managing all correspondence with customers. Payment receipts, Relocation / Reconciliation, Merger documents, customer&;s requests/application.
* Receiving customer requests & forwarding them to concerned executives.
* Managing payment receipts for installment payments. Coordination with the finance department.
* Memos, Payment Reminder Letters, New property Document
* Scanning and copying of all documents regarding to the customer.
Areas of Interest:
* To apply my comprehensive customer care skills to meet the goals and objectives of the organization
* To increase the service of the organization by applying my excellent negotiation and customer service skills
* Father Name: Mujahid Hussain
* Date of Birth:
* Employment Status: Full time
* Relationship status: Single
Would be furnished on demand.