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<pre>Array ( [var] => cut_url ) </pre> Resume for Warren "Skip" B. for Inspector / Construction & Home Improvement in Pearland, Texas. Search More Resumes for Inspector on Resumark.com #E26RERD26
 

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Resume for Warren "Skip" B. for Inspector / Construction & Home Improvement in Pearland, Texas




Occupation: Inspector Industry: Construction & Home Improvement
Country: United States City: Pearland
State: Texas ZIP: 77584



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Warren R. B.

 
 

                                                                HOME INSPECTOR 

Home inspections/construction manager with senior level experience from top volume builders.  Sixteen years experience in quality control, project management, customer service and warranty services.  High rise, single family home construction and remodeling expertise.  Green construction verifier and tester.  Onthejob tradesmen supervisor.  Budget conscious, sales savvy, vendor liaison and implements best building practices. 

                                       

Home Inspections Remodeling Project Management Green Build Specialist
NAHB Green Build Verifier Trend Analysis Customer Service Manager
Quality Control Manager Construction Project Manager Supervisor
Team Builder Special Projects Management Building Services

         

                                                                       Experience 

B. By B. Consulting LLC., Partner

April to Present 

  • Perform indoor air testing, water intrusion, mold and moisture testing, job site risk assessments, and postclosed construction warranty assessments.
  • Review and develop operations documents such as: scope of work, operational job descriptions, safety manuals, training manuals, customer care manuals, homeowner care manuals with NAHB required green product training requirements.
  • Certified NAHB Green Build Verifiers.  Our training services include an OSHA approved residential hour construction safety training course, water intrusion and mold prevention and protocol training, residential construction cycle time and quality initiative training and customer care training.
  •  

    Professional Home Warranty Services Inc., Manager of Builder Services

    April to March  

  • Inspected contracted highrise condominiums after completion of work by the general contractor GC and prior to owners taking possession.  Inspections include testing functionality of all appliances, doors, plumbing, electrical, HVAC and windows; inspected for damage or defects.
  • Arranged for the GC to replace and/or make required repairs.         
  • Conducted new buyer orientation and walkthrough, explained all apartment features and functionality of appliances.
  • Handled all customer service within the st year warranty
  •  

    Kimball Hill Homes, Director of Quality Assurance – Sacramento, CA

    August to February,  

  • Company troubleshooter for final closeout of the company’s Ohio highend homebuilding division.
  • Performed warranty claim evaluations, determination of liability, negotiation of claim settlement and conflict resolution. Quality assurance included all inspections in the prefoundation, predrywall and preclose  construction stages.
  • Supervised construction of homes during closeout of the division.
  • Supervised five customer service and quality assurance representatives.
  • Managed nine customer care reps handling construction defect issues for all closed communities in the north San Francisco bay area totaling more than homes. Handled due diligence, mold and water intrusion remediation, and served as point of contact between homeowners, vendors, and attorney partners.
  •  
     

                                                                                                                                                                Skip B. Page  

    Lennar Homes, Director of Established Communities – San Ramon, CA                                    

    October to July               Note:   Lennar purchased US Homes Corporation 

  • Managed nine customer care representatives handling construction defect issues for all closed communities in the north San Francisco bay area totaling more than homes for one of the nation’s largest homebuilders. Handled due diligence, mold and water intrusion remediation, and served as point of contact between homeowners, vendors, and attorney partners.
  •  

    Crinnion Construction

    July to July  

  • Small custom builder in the San Francisco bay area whose prime focus is high end construction and restoration of historical buildings. Position encompassed sales, estimating, project management and implementing best practices from previous work experience in analysis of clients, contracts, closing documentation/signoff sheets, homeowner maintenance, care packets, trend analysis and cycle time reduction.
  • Hired and managed subcontractors and vendors.
  • Customer care practices included quality assurance resulting in a % increase in total contract sales to . Contract sales doubled in .
  •  

    Habitat for Humanity, Interim Project Manager

    January to April     month volunteer project 

  • Volunteered as interim project manager for a nonprofit homebuilder in Houston, TX. Involved with soliciting donations from major corporations in the Houston area.  Supervised all aspects of home construction and training volunteers.
  •  

    U.S. Home Corporation, VP Quality and Customer Care – Houston, TX

    September February  

  • Managed the customer care department with six warranty service representatives and two staff. Department covered first year warranties for more than homes.
  • Represented company resolving customer complaints and restoring customer satisfaction for both division and corporate level complaints.
  • Trained warranty representatives using tracking programs to detect trends trend analysis in construction to help prevent problems from becoming warranty issues. 
  • Developed and presented new homeowner training.
  • Company achieved a JD Power & Associates score of . with a customer satisfaction index of .%.
  •  

    Special Project: Wrote a new homeowner manual presented to homeowners at closing. 

          U.S. Home Corporation, Senior Construction Manager Las Vegas, NV & Houston, TX 

  • Ran multiple job sites, trained new superintendents, managed trend analysis.  
  •     

                                                                  Education and Training

                         Alvin Community College, Environmental Science – degree in progress.

                                             Certified Green Build Verifier through NAHB 

                                                                     Affiliations

                                   Member of the HBA of Greater Cleveland, Ohio 

                                                                        Other

                                      Volunteer:  Special Olympics – Houston, TX


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