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<pre>Array ( [var] => cut_url ) </pre> Resume for Sheila J. for Administrative / Clerical / Support / Consumer Services in East Point, Georgia. Search More Resumes for Administrative / Clerical / Support on Resumark.com #WYGBLXJ9A
 

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Resume for Sheila J. for Administrative / Clerical / Support / Consumer Services in East Point, Georgia




Occupation: Administrative / Clerical / Support Industry: Consumer Services
Country: United States City: East Point
State: Georgia ZIP: 30344



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Sheila B. J. Riggs Dr. East Point, GA Summary of Qualifications * A highly dependable professional with over years&; experience in administrative and clerical support. * Possess effective communication and interpersonal abilities to provide excellent customer service with top quality results. * Learn new processes and procedures quickly. * Prioritize work flow to meet established goals and timetables. Work well independently. * Proficient with Microsoft Word, MS Excel, MS Outlook, Adobe Acrobat, ECopy Desktop, and the Internet. * Type wpm. Data Entry skills , kph. Education Bachelor of Arts in Journalism, Georgia State University Work History Kroger Corporation, Customer Service Representative seasonal contractor, Gift Services Department, Atlanta, GA and * Handled sales calls for gift card and certificates. * Addressed questions about Kroger&;s Earning Plus Learning fund raising project for participating elementary and middle schools. * Contributed to exceeding the $ million gift card sales goal by informing nonprofit organizations about Kroger&;s fundraising program. Maristaff Inc. Roswell GA, Clerical and Customer Service assignments include: Turner Broadcasting System, Inc. Corporate Credit Department, Atlanta, GA * Lead in electronic files conversion project; scanned over , Customer, Advertiser, and Consumer Products files. * Assisted Credit assistant with maintenance of files. * Create MS Excel worksheets for litigation and storage files. UniversalARS, Norcross, GA * Data entry of HVAC service contracts to upgraded operating system. * Updated customers&; contract and warranty information. * Purged duplicate and inactive service contracts. Georgia Student Finance Commission GSFC, Data Integrity Systems Management Department DISM, Atlanta, GA * Processed returned mail from student loan borrowers. * Updated new addresses and placed bad address in skip trace status. * Completed month assignment in months; processed returned mail backlogged months. Georgia Student Finance Commission GSFC, Customer Service, Atlanta, GA * Fielded high volume of calls from students in reference to HOPE Scholarship eligibility, student loans, and financial aid options. * Assisted students navigate through GSFC&;s website, GAcollege.org. * Call center team named finalist for "Customer Service Agency of the Year". GSFC, Claims Review Department, Atlanta, GA and * Data entry of default student loan claims and other documents received from lenders and guaranty agencies. * Utilized Kodak scan technology in imaging confidential documents. * Logged daily average of over claims for department work flow. Kroger Corporation, Gift Services Department, Atlanta, GA General Chemical, Administrative Assistant to Plant Manager, East Point, GA * Updated company purchase orders. * Coded vendor billing invoices. * Performed general office duties. FedEx Custom Critical, Administrative Assistant to Regional Sales Manager, Atlanta, GA * Made inquiries to customers about their shipping needs through outbound calls, email, and U.S. mail. * Maintained and updated FedEx customer database using Access. * Entered alphanumeric customer data using Excel spreadsheets. InHealth Record Systems, Purchase Order Clerk and Typesetting Assistant, Atlanta, GA * Processed daily average of purchase orders for medical office products. * Edited and proofread typeset artwork. * Recipient of the Token Teamwork Award .

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