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<pre>Array ( [var] => cut_url ) </pre> Resume for mamta B. for Consultant / Consumer Services in Pune, India. Search More Resumes for Consultant on Resumark.com #EWFNF3IQ6
 

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Resume for mamta B. for Consultant / Consumer Services in Pune, India




Occupation: Consultant Industry: Consumer Services
Country: India City: Pune
State: Maharashtra ZIP: 411033



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Mamta B. Email: , Mob: +, + Objective: Seeking career in a dynamic organization, offering opportunity to learn and develop skills sets Synopsis: A committed individual, Hard Worker, Good Team Player and quick learner An adventurer, keen to experience various assignments for professional growth Academic Qualification: Examination/Degree MBA Marketing BA Eng Hons. CBSE XII CBSE X Institution/school Balaji Institute of Telecom Management, Pune Fakir Mohan Autonomous College, Balasore Kendriya Vidyalaya, Balasore Kendriya Vidyalaya, Balasore Year %/CGPA .% .% .% .% Work Experience: Organization: ICERTIS Solutions PVT Ltd. Position: Associate Consultant Period: Mar&; ­ Till now ICERTIS Solutions PVT Ltd. is a global technology company focused on building business solutions on Microsoft Office & Windows Azure cloud platforms Responsibilities: Supporting IT tools IEA, TAP, SBD, Compass & Unicorn created by ICERTIS for Microsoft. These tools require indepth study, research, discussion and reviewing in providing accurate and appropriate resolution to the client IEA and TAP deal with the NDAs and agreements between the client and its customer, while Unicorn and Compass are for the financial data deals and opportunities of the business Understanding Client&;s requirement for Business Support Analyzing Business Queries received from Clients Interacting with Clients to solve their business queries, while ensuring to provide satisfactory resolution Providing query resolution in the least possible time in order to meet the SLAs for the respective tools Follow up with the Clients regarding business query resolution to customer satisfaction, while maintain high standard and quality in service delivered to the requestor Closing business requests and generating necessary reports on customer satisfaction Generating reports and trackers of the each tool handled Undertaking Responsible for training and assisting the new joiners in the team Undertaking responsibility of a Junior Team Leader Work in different shifts to give service support x Summer Training: Organization: AC Nielsen Org. Project Topic: Brand personality and consumer congruity of life style brand Internship Activities: Market Survey on Customer Satisfaction of Tata NANO, postlaunch Division: Marketing Research Project Period: Apr&;Jun&; Market Research on Response and Effectiveness of print advertisement of TATA Capital Market Survey and Analysis on Customer Awareness of Standard Chartered Bank Academic Distinctions: Graded A potential high performer in competency assessment conducted by ABBSCISSA for the management students of Sri Balaji Society students Among students to participate in Joint Certification Program of Kotak Bank on Bank Management while pursuing PGDM Selected among students of Sri Balaji Society Pursuing PGDIBO PG Diploma in International Business Operation from IGNOU , Result awaited Awarded with Hindi Merit Scholarship in Fakir Mohan Autonomous College, Balasore, given by State Govt. of Orissa Stood nd in BA English Hons., Fakir Mohan College, in the batch of Attended a statelevel Conference on "eGovernance & Legal Aspect", and was selected among students to participate in the Seminar Major Academic Projects: Project Title: Brand Analysis of TATA NANO Holistic study of Marketing Communication and Strategy of Tata NANO as a brand in Indian market and its competitive analysis with other brands Project Title: Kaizen Implementation in Ginger Hotel, Wakad Study of Kaizen implementation methodology and strategies in Services Industry in India Evaluation of Kaizen implantation in Ginger Hotel owned by TATA, Wakad Pune Project Title: Parameters driving Marketing Segmentation for Marketing Communication Study on factors that drive marketer to decide Market Segmentation of target customers to design, develop and strategies effective market communication Position of Responsibility: Undertaking the responsibility of `Cluster Friend&;, leading students of Sri Balaji Society, staying in a wing Responsibilities include representing the group for administrative purposes, handling issues related to welfare of the group and responsible for other group activities Student Coordinator, Telecom Seminar "G in India" organized by BITM, Pune, Coordinator of Backstage and Backdrop Creative Team of BITM in winning intercollege and interdual competition of Sri Balaji Society Coordinator of Pehchan, the Personality Development Club and Literary Club, BITM Member of Core Committee, Alumni Day Function, to organize Alumni Day for Alumni&;s of Fakir Mohan College, Balasore Student Editor for English Articles submitted for the College Magazine "Shamradhi" ExtraCurricular Activities: Represented BITM in National HR Meet in Mumbai Anchored `Dristi,&; InterCollege Management Event at Shri Balaji Society, Selected for the final round of Analyst, Management Competition in IIIT Indore, Participated in inter college Institute Branding Competition , Sri Balaji Society Anchored annual meet of the Orissa ExServicemen League, nd Position, Personality Test among students of Fakir Mohan College

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