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<pre>Array ( [var] => cut_url ) </pre> Resume for Bob G. for Customer Support / Client Care / Consumer Services in Plainville, Connecticut. Search More Resumes for Customer Support / Client Care on #5QFN34ITN

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Resume for Bob G. for Customer Support / Client Care / Consumer Services in Plainville, Connecticut

Occupation: Customer Support / Client Care Industry: Consumer Services
Country: United States City: Plainville
State: Connecticut ZIP: 06062

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Robert H. G.

       Dickman Road • Plainville, CT   • •

      Public Profile:  

Profile          Call Center Operations Inbound/Outbound Calls, Customer Service, Superb Written and

Summary:     Oral communication skills, Contract negotiations and compliance, Inside Sales, Invoicing.  

Skills:  Proficient in PC and Mac, Word, Excel, Data Entry, Access, Lotus Notes, Cognos Impromptu,

      PowerPoint limited.  

Experience:  –   Muscular Dystrophy Association Glastonbury, CT

                  Volunteer Recruitment Coordinator 

  • MDA fundraiser  cold call averaging calls per hour
  • Call business Owners from various towns for MDA/LockUp, goal of committed owners per week
  • –   IPT Hartford, CT       Marketing Coordinator/Inside Sales
  • New clients/cold calling, average calls per hour.
  • Negotiated and managed Service Provider contracts and documentation
  • Researched and assigned Service Providers for service coverage by market
  • Monitored and achieved resolution of open service requests from clientele
  • Conducted customer surveys to determine the level of satisfaction of clientele
  • Marketing sales leads consistently exceeding monthly account goals of contracts per month 
  •   Aetna Life & Casualty Hartford, CT

            Senior Security Officer
  • Supervisor + officers
  • Alarm and executiveprotection trainer
  • CPR/First Aid Officer
  • Education: 

                Central Connecticut State University New Britain, CT

                Graduated with a Bachelor of Science in Business 

                 Columbia College Spokane, WA

                Graduated with an Associate in Business Administration 

    –   Armed Services  

                Vietnam Veteran U. S. Navy 

                References Upon Request 

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