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<pre>Array ( [var] => cut_url ) </pre> Resume for Susan F. for HR / Recruiter / Consumer Services in Brattleboro, Vermont. Search More Resumes for HR / Recruiter on #4VYLNB5PU

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Resume for Susan F. for HR / Recruiter / Consumer Services in Brattleboro, Vermont

Occupation: HR / Recruiter Industry: Consumer Services
Country: United States City: Brattleboro
State: Vermont ZIP: 05301

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Susan F. SPHR  

Orchard Street                                     Home:           Office:  
Brattleboro, VT  USA                     Cell:

Email:                   Email:  

Areas of Expertise and Qualifications

Contract Negotiations             Multi State/Multi Facility                  Supply Chain         Acquisitions, Mergers              International and Immigration      Legal Compliance                     Succession Planning               Strategic Staffing Assessments         Budget Planning                        Employee Relations                  Retailing/Merchandising             Recruiting/Processing                                                  Employee Assessments          CBA – UFCW, AFLCIO & CLC            Change Management Employee Engagement          Organizational Development    Affirmative Action/Diversity HRIS/Compensation                Strategic Business Partnering                     Metrics

BiLingual                                  Authorized to Work, United Kingdom and European Union                 ________________________________________________________________

Professional Experience

to Present     The Holstein Association USA, Inc. Brattleboro, VT

Executive Director Human Resources and Special Projects, Contract Basis

            Multi State/Multi location, Management of Government contract and proposals,

HRIS, developed new compensation programs for exempt/nonexempt employees. Updates to policies, handbook and OFCCP compliance. Executive Training, performance management, organizational change immersing recently acquired organizations with the corporate facility and philosophy.

     C & S Wholesale Distributors, Brattleboro, VT    Director, Human Resources Comprehensive human resource/labor relations management responsibilities for a highly diverse work force of , employees including senior executives, nonunion and union drivers, temporary day laborers, as well as the Sales Office and seven warehouse and production locations for the second largest Wholesale Supply Chain Distributor in the United States

• Oversee benefits, recruiting, safety/risk management, OSHA, security/loss protection, and manage a team of eighteen to twenty five direct reports, consisting Human Resource Supervisors, Human Resource Manager, Recruiters, five Human Resource Assistants

• Developed executive level training for Directors, VPs, SVPs to includes best utilization of Organizational Development and Metrics, recruiting staff, high level interviewing techniques, succession planning, talent assessments and computer skills for Executives

• Introduced and executed the rollout of Degree Assessments. Developed performance goals setting procedures relating to change management and development. Individual Development Plans rolled out as Best Practice company wide. 
• Developed and managed the CompanyWide, Ethics Hotline available nationally for , employees on a hour day basis

Susan F. – page  

• Developed a Non Profit Organization for Employee to Employee Assistance, thru tax deductible donations 
• Developed a week training program for new warehouse selectors and reduced turnover from % to % in first quarter

• Unified the workforce and maximized productivity by embracing and being     sensitive to cultural diversities in a fair and equitable nonunion work environment, as well as promoting employee unity through ongoing company events

• Created Training and Produce Inspection Manuals, a USDA approved inhouse produce inspector program, effective training seminars, programs utilizing nonEnglish speaking workers, workrelease programs, and temporary work programs for foreign students

• Assisted with the Fleming, Bruno/Bilo, Supervalu, and A&P acquisitions and start up of Southern Family Markets.  Project leader for warehouse and store changeovers, closures, recruitment, severances and WARN notices.

• International and Immigration, selection, State Dept approvals, processing HB and J visas.  Assimilation of temporary workers and students from Mexico, Russia, Poland, Dominican Republic.  Established English as second language program for foreign workers and Industrial Spanish functional language program for Managers and Supervisors. .

• Project leader, Lead negotiator, CBA negotiating committee.  Successfully negotiated numerous multi year contracts with Teamsters , UFCW, IBEW, and various other unions.

• Developed the BAT Program, Business Analyst in Training, identifying high performing college seniors and recent MBA graduates from major universities for employment

• Developed and executed Affirmative Action Plans for state locations. Trained Facility Managers and HR Managers on roll out and required documentation. Plans are facility specific and successfully passed AAP audits.

• Recognized for high employee retention and initiating meaningful community             involvement  

 Federated Department Stores Macy’s, Bloomingdales, I. Magnin

Regional HR, Labor Relations Manager –

Macy’s Department Stores, Dallas, TX

Transferred to Dallas to resolve human resource issues in all Texas stores. Specifically Macy’s Galleria Store and the new Stonebriar Mall Store.

• Oversee employees within the Macy’s Texas Division.

• Responsibilities included; benefit SPD review, compensation,  

  Recruiting/retention, diversity and union avoidance. 


• Train managers on resolving various employee conflicts, such as sexual     harassment and discrimination issues.       

• Developed instructional seminars for Store Managers, Directors of Stores and

   HR Mgrs on OFCCP, EEO and AAP compliance.                                             

             • Work closely with the Working Solutions Company on helping distressed  

           • Continue to assist with pending mediation cases at Macy’s stores in San              


Regional HR, Labor Relations Manager –  
Macy’s Department Stores, San Francisco, California
Promoted to Regional HR, Labor Relations Manager for all Macy’s California stores. Serving more than , union and nonunion employees

      • Responsible for stores and corporate outlets, benefits, compliance, payroll,

              Staffing assessments and performance reviews, Direct reports included HR and

              Distribution Center Mgrs.  Monitored Operations and Logistics adherence to

              CBA, Bids and Postings.

      • Worked closely with Store Managers, Union Representatives, Macy’s Labor

         Relations Vice President        

  • Numerous CBA contracts, lead negotiator 
  • Group Sales Manager/Human Resources –  
    Macy’s Department Stores, San Francisco, California
    Managed the Cosmetics and Fragrance Department at the Union Square Store, Macy’s

    Flagship Store in the West, with $ million in annual sales, the largest single volume department of all Federal stores

    • Hired, trained, and supervised union employees, and participated in              mediation and arbitration     

    • Accountable for increasing sales volume, employee productivity, advertising   and marketing

    Regional Group Manager – Fine Jewelry  
    Bloomingdale’s, Chicago & Skokie, Illinois/Minneapolis, Minnesota
    Supervised the Fine Jewelry Department Managers in Skokie and Minneapolis, consulted with senior management, developed sales promotions, implemented buying strategies, and conducted staff training. 
    Group Manager – Fine Jewelry, All Accessories –  
    Bloomingdale’s, Chicago, Illinois 
    Supervised fulltime employees along with buying and arranging consignment merchandise that resulted in an increase in sales by % in one year to $. million.

    Group Manager Fine Jewelry, All Accessories, Designer Boutiques

    I. Magnin, San Francisco, Division of RH Macy & Co.

    Supervised employees along with buying and consignment merchandise. Organized Trunk Shows, implemented new “never out” program for basic goods. The beginnings of auto replenishment. 


     Zale Corporation – Fine Jewelers Guild, Dallas, TX

    General Manager – Flagship Store /Regional Manager of Stores/Buyer, Human Resources, Coordinator, Merchandising 

    Education and Training 

    Bachelor of Science                                            Stephens College

    Human Resources/Communication 

    Masters Degree, MILR.                                   University of Texas

    Labor/Industrial Relations 


    Certified Diversity Officer , CDO                    Cornell University

                                                                                   School of Industrial and Labor Relations 

    Graduate Program                                             Columbia University

    Middle Eastern Studies                                               

    SPHR Certification

    Certified Trainer                DuPont Safety Program

    Certified Mentor 

    Special Recognition

    Member, State of Vermont Labor Relations BoardGubernatorial Appointment

    Member, Gerson Lehrman Group Retail Council of Consultants

    Member, Society of Industry Leaders

    Member Southern Vermont Search and Rescue K Team

    Member Order of Eastern Star, PWM 

    Additional Labor Information:    

    Federated Stores California:

    Managed multi year contracts, UFCW, IBEW, Artists/Sign Painters,

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