Array
(
    [var] => cut_url
)
<pre>Array ( [var] => cut_url ) </pre> Resume for Catorchia L. for Customer Support / Client Care in Memphis, Tennessee. Search More Resumes for Customer Support / Client Care on Resumark.com #2HUTYXEKH
 

Search Resumes

Post Jobs
 


Job Seekers:
Post Your Resume


 

Resume for Catorchia L. for Customer Support / Client Care in Memphis, Tennessee




Occupation: Customer Support / Client Care Industry:
Country: United States City: Memphis
State: Tennessee ZIP: 38118



View Complete Resume   Download Resume [
Array
(
    [name] => cut_url
)
MS WORD]
Share Share


< Back to search results Preview: For the complete resume and contact info please download it.

Array
(
    [var] => content
    [type] => preview
)
Array
(
    [var] => cut_url
)

       Catorchia S. L.

Cottonwood

Memphis, Ten

 
 

Objective 

To obtain long terms employment with a well established organization where I may fully utilize my supervisory and customer service skills and abilities for increased efficiency and productivity.  
 

Experience

                                                                               

Team Supervisor                                                                                 

SITEL Corporation

Memphis, Ten

/ – / 

  • Supervised a team of or more agents
  • Provided the necessary tools and training to help team meet and exceed the required metrics
  • Copied materials to help coach in areas for improvement
  • Kept up with teams daily attendance using the Kronos software
  • Motivated team with various incentives
  • Provided weekly and monthly reports
  •                                                                                                                 

    Customer Service Associate

    SITEL Corporation

    Memphis, Ten

    / / 

  • Received inbound calls from Cigna Health Care providers and members
  • Assisted providers with claim information
  • Processed and adjusted claims
  • Faxed claim information to Cigna Corp. office
  • Copied health care benefits to fax to providers
  • Met and exceeded team goals as well as my own personal goals
  • Provided floor support to other agents with escalated calls
  • Promoted to team supervisor
  •  
     
     

    Sales and Collections Specialist

    Diversified Marketing

    Bartlett, Ten

    / / 

  • Outbound and inbound calls to provide excellent customer service to clients
  • Assisted clients with inventory for their retail stores
  • Collected payments on delinquent accounts
  • Team player and motivator
  • Processed orders for shipment
  • Faxed orders and promotions to various retail stores
  •  
     

    Medical Office Assistant

    Comprehensive Medical Group

    Memphis, Ten

    / – / 

  • Set appointments for patients
  • Pulled and filed medical charts
  • Answered multilined phones
  • Copied patient’s charts and insurance cards
  • Verified patient’s insurance coverage
  • Assisted the provider with accessing the patients to be seen
  • Took vital signs
  • Qualified to work the front as well as the back part of the office
  •  
     
     
     
     

       Education 
     

    White Station High School 

  • Graduated received high school diploma
  • Shelby State Community College
  • South East College of Technology / Received Medical Assistant Certification
  •  
     

    Reference                                                                                             

    Professional and personal references are available upon request.  

       
     
     
     
     
     

     


    Cancel
    Not Enough Credits
    Sorry, but you don't have enough credits to download this resume.

    Purchase more credits
    Not Available
    Sorry but this resume is not available for download. Please choose another!

    Close
    Confirm Download

    Would you like to download  for 1 credit?

    You have  credits left.

    Yes No 

    Don't ask me again
    Confirm View Complete Resume

    Would you like to view  for 1 credit?

    You have  credits left.

    Yes No 

    Don't ask me again