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OBJECTIVE: To utilize
my current skills and qualifications to provide a great work ethic in
an expanding facility. To assure quality work and great partnership
throughout the company.
Qualifications: Microsoft word, Microsoft excel, Microsoft
power point, Microsoft spreadsheet, data entry, lead processing, use
of the internet, excel, the ability to manage multiple phone lines,
filing, billing, claims processing, claims adjustment, finance, wpm,
and excellent communication skills.
Career College Dental Diploma
School of Nursing Certificate in Nursing Asst.
High School Diploma
Present Ashaun LLC CSR
Duties included taking retailer
calls for Tennessee Lottery, dispatching out calls to the techs in the
field and assigning case to the tech. Also ordering supplies for retailer,
adding notes to cases and troubleshooting retailers' lottery terminals
over the phone.
Service Master CSR/ Payment Services
Duties include answering approximately
to inbound calls and processing leads for potential customers
and assist clients with their current accounts. Maintain multiple phone
lines while processing orders for service. Enter and validate customer's
information and prepare to transfer the call to the specialist that
will sell the service to the potential customer. Also accepting and
processing payments for the customer by using credit cards or an electronic
check. Maintaining a % or higher on Quality Assurance and saving the
Aug SITEL Comm. Claim Processor/CSR
Duties include answering inbound
calls from providers to process claims. Adjust claims that are not processed
correctly and assist the provider with quoting benefits for the member.
Also processing medical and dental claims for Cigna Healthcare. Assist
members of the Cigna insurance with locating a PCP and pharmacies to
fill prescriptions. Maintain a or higher on Quality Assurance and
Dec. Dr.Charles Brown Receptionist
Duties included submitting
claims, authorizations and entering data into the system. Also scheduling
appointments and managing multiple phone lines and verifying healthcare
benefits for patients
May Ledic Management Leasing Consultant
Duties include processing applications
for potential residents and submitting credit and background checks
for the client. Filing papers for the new tenant who included the lease
and any accommodations included with the property guidelines. Process
eviction papers for the tenant with balances owed for rent not paid.
To follow up with each unit and items or appliances that needs to be
repaired. To maintain a neat property and make deposits as needed. Collect
the rent payments and provide the resident with a receipt for the payment.
Make sure that maintenance and other workers are paid on time each pay
References: References are available upon request.