Bilingualfluent in both English and Spanish
Natural oral and written communication skills especially with telephone etiquette
Keen interest in philanthropy
Able to engage individuals and their families with the institution’s mission statement
Proficient with using Microsoft Word, Excel, Access, and social media sites
Experience with the public
Call Agent, AAA Southern New England, November, Current.
Help calm members when faced with a vehicle that is not working properly
Kept Members confident that their problem with be resolved
Offer different options and make the most of all the resources available
Trained other upcoming caller agents
Cashier, Stop & Shop Supermarket, October , January,
Trained other upcoming cashiers
Trained in self checkout, supervising customers and their orders
Experienced in handling credit card transactions
Proven ability to communicate effectively in diverse situations
Helped diffuse conflicts in a public environment with regard to everyone’s safety and
Supervisor, Primary voting polls, March , and September ,
Instructed voters how to complete a ballot
Maintained order and provided guidance for new, experienced and disabled voters.
Custodian, Friends & Family Janitorial Services, April , – October ,
Maintained a clean and healthy working environment for Navigant Bank’s employees.
Johnson & Wales University and Rhode Island College, working towards a B.A degree
Community College of RI, Associates degree in general studies.
Interned at Walgreen’s Pharmacy, November , – January ,
Volunteered at Festival Gala, Sept , and Sept ,
Administered a Mock Election to educate the public on the importance of voting November ,
Participated in the GAP Program Guaranteed Admissions to URI for four yrs of high school.