Worked eleven months in an inbound call center handling all areas of customer support
including billing, customer information, payments, product technical support, sales, and
new product promoting.
Planned and lead multiple teaching events on company products including preparing
materials for presentations, directing coworkers assisting, and actively engaging
customers in the experience.
Routinely demonstrated excellent multitasking abilities while using company computer
to assist the customer, send and receive correspondence and updates from other co
workers and members of management, and note all steps taken during the duration of the
Was honored several times for excellent completion of tasks, superior customer service,
and community involvement.