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<pre>Array ( [var] => cut_url ) </pre> Resume for Shawn C. for Customer Support / Client Care in Littleton, Colorado. Search More Resumes for Customer Support / Client Care on #FEMUDBR99

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Resume for Shawn C. for Customer Support / Client Care in Littleton, Colorado

Occupation: Customer Support / Client Care Industry:
Country: United States City: Littleton
State: Colorado ZIP: 80128

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Shawn R C.
B W. Chatfield Ave., Littleton, Colorado –
Qualifications Summary
Positive, upbeat, and qualified with six years of experience in various jobs committed to
superior customer service. Enjoys working with the public and possesses strong
communication skills. Enthusiastic, highly organized, detail oriented, and enjoys new
challenges. Honest, ethical, proffesional and able to interact well with individuals. Takes
constructive criticism well while always working to improve where possible. Skills
• Customer Service & Relations – In Person & Over Phone
• Computer Expertise Mac & PC
• Software Competency in Microsoft Office and Photoshop
• Office Equipment Use
• MultiLine Telephone Answering
• Problem Solving
• Project Leadership
• Multitasking
• Effectively Listening
• Graphic Design Work
Experience Highlights
Held an administrative assistant position while training for a customer service position with a
focus on technical writing and preparing help documents for customer access.
Worked eleven months in an inbound call center handling all areas of customer support
including billing, customer information, payments, product technical support, sales, and
new product promoting.
Planned and lead multiple teaching events on company products including preparing
materials for presentations, directing coworkers assisting, and actively engaging
customers in the experience.
Routinely demonstrated excellent multitasking abilities while using company computer
to assist the customer, send and receive correspondence and updates from other co
workers and members of management, and note all steps taken during the duration of the
phone call.
Was honored several times for excellent completion of tasks, superior customer service,
and community involvement.
Employment History
June – January – Administrative Assistant – Avtrak, LLC
July – December – Retail Employee – Penzeys Spices Inc.
Jan Nov Technical Service Rep Echostar Communications
Mar Nov Bookseller/Customer Service Rep Barnes & Noble Booksellers
Dec Jan Barista Starbucks Inc.
High School Diploma – received after successfully completing grades with . GPA
Bob Jones University – attended two semesters with a major in Graphic Design and minor
in Marketing

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