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<pre>Array ( [var] => cut_url ) </pre> Resume for Beth S. for Customer Support / Client Care in Tulsa, Oklahoma. Search More Resumes for Customer Support / Client Care on Resumark.com #HZ9YTS437
 

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Resume for Beth S. for Customer Support / Client Care in Tulsa, Oklahoma




Occupation: Customer Support / Client Care Industry:
Country: United States City: Tulsa
State: Oklahoma ZIP: 74112



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Beth S.

Tulsa, Ok 

 
 

Email    

Would prefer to work weekends with days off during the week.  
 
 

Work Experience   
 

            Customer Service Manager

                      Oct , to present

                      TCIMAT&T

                      Tulsa, Oklahoma

                           Receive  inbound calls that are being returned to sales agents. I distribute the calls to the specific agent that left the call.

                 

           General Sales Reservation Agent

                     April , to Mar ,

                     AvisBudgetGroup

                     Tulsa, Oklahoma                          

                          Via inbound calls, completing car rental reservations for customers and upselling additional products to customers. Reservations include national and international rentals.          

              Customer Service Representative

                    June . to April ,

                    Gannett

                    Tulsa, Oklahoma

                    Responsibilities

                           Assist newspaper subscription customers with delivery issues, request  redelivery of missing  newspapers, billing issues, setting up new accounts, making changes to customers accounts, taking payments, cancelling accounts. I have also been assisting in helping new employees by answering questions, taking supervisor calls.        

              

              Associate Fraud Specialist

                    Dec , to June ,

                    HSBC

                    Tulsa, Oklahoma

                     Responsibilities

                            I monitor credit card accounts for any suspicious fraud transactions. I also assist customers via inbound calls with any unauthorized transactions on the customers credit card accounts.              

              Customer Service/Customer Service Resolutions/Customer Relations

                   Jan , to July ,

                   US Cellular

                   Tulsa, Oklahoma

                   Responsibilities

                           I assisted customers via phone with billing issues, making adjustments as needed.  I am also experienced in cancelling accounts, combining and splitting accounts per customer request.  Activating accounts when customers move from one area of service to another. Also added features, changed price plans, phone changes as esn changes.  I am also experienced in troubleshooting problems with cell phone services. I also assisted customers from leaving the company. 

               Data Entry/Customer Service

                    Nov , to Aug ,

                    USIS,formerly Dac Services

                    Tulsa, Oklahoma

                     Responsibilities

                            Assisted customers via inbound phone with reports for Over The Road drivers. Printing reports, faxing reports, walking customers thru receiving reports via customers computers. 
 

               


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