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<pre>Array ( [var] => cut_url ) </pre> Resume for Sylvain T. for Coach / Trainer / Education & Science in Toronto, Canada. Search More Resumes for Coach / Trainer on Resumark.com #AMU8HBWEI
 

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Resume for Sylvain T. for Coach / Trainer / Education & Science in Toronto, Canada




Occupation: Coach / Trainer Industry: Education & Science
Country: Canada City: Toronto
State: Ontario ZIP: M1P 5C7



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Sylvain T.
Mondeo Drive
Scarborough, Ontario MP C
Phone
Cell
Email
Management / Learning & Development
years of Management, Training & Development
SUMMARY
Learning & Development ought to be a fundamental part of any company as it provides the ability to navigate
through complex changes driven by new technology, new processes, new products and new competitive pressures.
I am a passionate Manager / Designer / Trainer who thrives in challenging situations.
I leverage my background in Adult Education with my knowledge of every component of Training Competency
Architecture and my business acumen to create and deliver realistic blended solutions that will streamline
processes and drive learners’ success.
Specialties
Adult Education & ELearning expertise, Learning Management Systems expertise, Training design and Facilitation,
Sales Training, Project management, Business Analysis, Strategic Planning, Communications, Customer Service and
Relationship Management
WORKEXPERIENCE
Instructional Design/Corporate Training/Online Solution
Since , I occupied various positions with a common denominator: the design and creation of specialised
training material and its transformation in different medium – elearning module, reference card, training manual.
I also conducted Webinars and ILT sessions using material I developed.
At Bayer Inc, as CRM/ELearning Specialist, I collected and analyzed Bayer’s management expectations to create
training material aligned with corporate objectives. I developed comprehensive training solutions for synchronous
and asynchronous training.
I delivered in class training or virtual webinar to increase the knowledge of Siebel users from various divisions
within Bayer. I surveyed Siebel users and analyse results to improve the quality of Siebel training offering.
I populated the Siebel Interactive Help system and collaborated with the CRM team to select elements requiring an
update in Siebel. I developed the structure for the Bayer computer familiarisation elearning onboarding program.
I lead a quarterly trainer forum to exchange ideas, technologies and process we use in our own business unit.
While working at HORN and Capital Technology Partner I collaborated with ISD’s, project managers, trainers,
subject matter experts, system integrators and technical experts to research, produce, edit and publish elearning
and in class training materials.
Product Management/Marketing/Sales Training
As Product Manager for the Diagnostic division of Abbott Laboratories I built report with the US organization and a
distributor from France to expedite any product issue solutions. I was the first point of contact for any information
request regarding to the Abbott Haematology & Coagulation line of product.
I adapted corporate training material to the Canadian Market and delivered product specific training to Sales
Representatives. I was responsible for the deployment of all the communication, strategies and tactics to the sales
team. I created a collaborative environment to exceed financial sales target including contribution margin.
I worked with the finance department and the controller to develop comprehensive business plans that would give
an accurate projection of the future sales analyser and reagents.
SYLVAIN T.
Phone  Cell
Sales/Customer Training
Working as a Sales Representative at Pharmacia Diagnostics and Somagen Diagnostics Inc. I was instrumental in
the promotion of an allergy analyzer. Following my own Marketing and Sales plan I was able to increase the sales
by % in .
During that time, I customized corporate material; I also edited and proofread all marketing items for the French
market. I prepared presentations for national conferences and delivered training courses for new customers. I
planned and delivered Continuous Medical Education meetings for many groups of doctors. I also performed the
servicing and calibration of the UniCap analyser.
Teaching
I started my teaching career as a Math and Sciences
th
replacement teacher at FrançoisBourrin private school.
In September , I started working as a Sciences & Math teacher
th
th
at the Phénix & Envol Adult
Education Centre of the Découvreurs School Board. When I moved to Toronto in I acted as a replacement
teacher at Toronto French School.
CONTINUOUSEDUCATION
Humber College
Pharmaceutical Trainer Certificate / CSTD
March
Abbott Diagnostics
Strategic Sales & Product Knowledge
May
Council for Continuing Pharmaceutical Education CCPE
Accreditation Course Mandatory for all Canadian RxD Pharmaceutical Representatives
May
Pharmacia Diagnostics
UniCAP Data Manager Training and ImmunoCAP – User Training
March
UniCAP – User’s and Service Training
May
Quintal et Associés
PHARMACCÈS  Certificate Program in Pharmaceutical Sales Representation.
December
Roger StHilaire
“VENTE STRATÉGIQUE” ROGER STHILAIRE Strategic Sales Course.
June
Université du Québec
Certificate in Integration of Computer Technologies in Education cr.
September
Université Laval, Quebec
Certificate in Administration Management cr.
May
TECHNICALKNOWLEDGE
Software: Microsoft Microsoft XP, Office ‐, Publisher, Adobe Acrobat, Zoomerang, SnagIt
Authoring Software: Articulate, Camtasia, Captivate, Oracle UPK
Online Meetings and Video Conferencing: WebEx, GoTo Meeting, Lotus Notes Sametime
Customer Relationship Management Database CRM: Siebel, Act, Maximizer, Cognos PowerPlay
EDUCATION
Université Laval, Quebec
Certificate in Teaching at a High School level Biology and Chemistry
December
Master’s degree in Science Cellular and Molecular Biology
December
Bachelor’s degree in Science Biochemistry
May
LANGUAGES
Fully fluent in English and French

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