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Hitesh K. T.
Seven & half
Years of Overall work Experience
One Year of work experience
in a BPO
One year of work experience
as a web guide in reliance WW.
One and Half Years of experience
as team leader in Airtel.
Two Years of experience
as Marketing Verification Executive in Hutch.
Two Years of experience
as an IELTS Trainer/Tutor.
The English Guild Private Trainer/Tutor//Facilitator th
Feb to till date
To train candidates
to improve their English reading skills.
To assist them to
enhance their verbal & oral skills in English.
To train a set of
individuals for them to use persuasive writing in english.
To train a batch
of students who wish to improve their listening skills in englsih.
To train and help
students to achieve/attain maximum band score in the IELTS.
To train & assist
individuals to learn English as a foreign language and so forth.
To help those who
choose to follow English as a vernacular layout or instrument
To develop traits
& tactics to ease the process of speaking by making it a fun element.
To design the tips
for students to score maximum in the IELTS reading component.
To devise the pointers
for students to rack up the score in the IELTS Writing Module.
To contrive the
strategies, to reach the highest band score in the IELTS Listening test.
Convergys BPO TSO
Dec. , to February
Microsoft Windows XP Home & Professional
To utilize &
exhaust all the given troubleshooting tools
To Search For &
Provide The Possible Resolution by using VKB
To use Microsoft
easy assist to work live, if required
To provide best
support to infer & resolve clients issue
edit & save case records in Customer assistance portal
To Maintain Good
Terms & rapport in order to achieve CSAT Target
To Train the trainees
Freshers in order to enhance their communication skills
To train the new
employees for improvising their Voice & Accent, if asked to do so
Web Guide May , to th June,
To Open Adajan Webstore
Everyday at sharp : A.M
To Achive the Given Target
Out Of Corporate Prospects.
Responsible for Promoting
Relevant BBC Plans & Products Mainly Internet, VideoConference,
Fare Ticket Bookings Online, VAS & Vice Versa.
Maintaining MIS, Sales
Reports & sending them to National Head Quarters NHQ On Daily,
Weekly & Monthly Basis.
Supervise & Completely
Monitor BBC Related Business Activities.
Further Maintenance Of
all The BBC Related Issues.
Banking Of All Broadband
January , to April ,
Achieve targets through
sales channels / Venues.
Supervise Sales executives
and Team Managers
Increase efficiency of
managers and reach higher sales targets
To Promote The GSM Handsets
Cell U Hutch
January , to January ,
Motivate sales executives
to reach targets
Generate revenue through
May , to January ,
To Check & Verify the
Contact Details Filled In The CAF.
To Check Cell Numbers &
Landline Numbers Given By The Prospects.
Microsoft Certified Professional
H.S.C. from Sardar English
High School, Surat
S.S.C. from Sardar English
High School, Surat.
Date of Birth : September ,
My Assets : Confidence, Self Esteem,
Decision Making and Communication Skills
Nationality : Indian
Languages : English, Hindi, Gujarati
Gender : Male
Marital Status : Single
Contact No. :