Resume for Vanessa M. for Manager / Supervisor / Team Leader / Education & Science in Leesburg, Virginia
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VANESSA R. M.
Whitehorse Court SW
Visionary learning & development leader with years experience in the industry. Well versed at building and
supporting learning & development and human resources programs/projects. Proven ability in fulfilling
strategic and tactical assessments, training program implementation, managing effective teams and promoting
learning as a competitive advantage. Highly skilled at communicating and working with all levels of employees
in an organization and encouraging synergy amongst the leadership team.
|Federal Government |U.S. Congress |IT environments |
|Small business |Internet services |Communications Telecom |
|Independent consultant |Customer Service |Banking |
Tools / Methods
|SAP Enterprise Portal |. |MS Office and MS |
|Deltek Time & Expense | |Office for Mac |
|Ariba Spend Management | | |
|Order/Invoice Processing | | |
|eRequest vr | | |
Learning & Development
|Lead learning and |Needs assessments |Technical Training |
|development functions for | | |
|large organizations | | |
|Process improvement |Metrics and budgeting |Management/leadership |
|standards | |curriculum programs |
Team and Operational Leadership
|HR/people management |Staff leadership and |Consensus building, |
| |guidance |motivation and mentoring |
|Role definition and |Diversity business |Projectbased |
|clarification |resource groups |methodologies |
|Vendor selection and |Risk/opportunity |Resource management |
|management |management | |
|Member, ASTD |Past VP of Operations, |Member, SHRM |
| |Board of Directors of the | |
| |DC Metro Chapter of ASTD | |
|Member, Learning Leaders | | |
Adecco Employment Services Sterling, VA Present
Global Training Consultant
Contractor for Bank of America.
Support the Supplier Management Division for the Global Learning Organization.
Primary duties include serving as liaison between training suppliers vendors and bank
VP’s and above, managing the employee development process to fulfill employee
development programs globally, negotiating vendor rates and ensure that contract
milestones are met. Process statements of work SOW’s, learning engagements LE’s
and change order requests CO’s. Utilize SharePoint and Ariba as tracking and spend
management tools respectively. Successfully booked over $K in training deliveries
CGI FEDERAL, Fairfax, VA –
Training and Development Consultant
Conducted and delivered a business unitwide learning needs assessment to determine training and development
priorities. Determined that a BUwide managementtraining program was the critical need.
Conducted analysis of assessment results and reported findings to senior leadership for
Assessed current New Hire Orientation processes and implemented recommendations
for improvement. Resulted in a streamlined new hire process that saved the division
over $K monthly.
Provided detailed budget analysis and made recommendations on business unit training
priorities totaling $.M that aligned to corporate initiatives for FY.
Identified and contracted with multiple IT training vendors to facilitate the management
Supervised training and development team and conducted performance evaluations.
Partnered with Federal PMO to maintain CMMI Level training records, processes and
QINETIQ NORTH AMERICA, Reston, VA –
Senior Training Manager
Managed resources people, vendors, budget for a , employee business unit.
Supervised training team members and conducted performance evaluations.
Led multiple learning projects including the successful delivery of PMI and ITIL cohorts
and other certification training for a highly technical workforce. Resulted in
managers becoming PMI and/or ITIL certified within year.
Conducted training needs analysis and identified potential training sources; negotiated
vendor terms and discounts and coordinated team enrollments. Saved business unit
over $K through negotiated discounts.
Assisted managers in administering learning & development policies and processes. Recommended
development and learning programs to improve business performance and outcomes.
Participated in the QNA Leadership Development and Succession Planning team to establish executive
leadership competencies using the Lominger Leadership Architect methodology.
Spearheaded processes and measurements that assured quality, accuracy, and
effectiveness of programs, tools, and resources.
Stayed abreast of developments in training, learning, technology, and human
AOL, LLC, Dulles, VA –
Training Program Managerü Operations
Managed training delivery processes for employees including monthly new hire orientation and training
operations for remote and international locations in Ohio, California, Nova Scotia and India. Administered
the enterprisewide LMS Plateau Systems for the division.
Prepared prelearning assessments and training plans for managers. Managed full life
cycle technical training efforts for the System Operations division, nationally and
Managed logistics for SarbanesOxley division training initiatives/requirements in
conjunction with the Operations Security group.
Worked closely with multiple internal resources and managed external vendors.
Realized cost savings over $K during my first year.
Provided guidance to learners pursuing technical certifications. Developed and
conducted individual and group learning assessments.
Conducted detailed training ROI analyses and learning effectiveness reporting for senior
WAM!NET GOVERNMENT SERVICES, Herndon, VA
Manager, Program / Risk Management
Managed operations schedules and risk / opportunity management for all functional areas of the NMCI
program; reported to the CFO.
Scheduled tasks for over sites and internal engineering projects. Established and
implemented risk and opportunity identification process.
NICHE NETWORKS, INC., Herndon, VA
Senior Project Manager
Managed the training delivery division, which provided project management, logistics management,
training and change management services to national and international clients such as British Telecom
BT, DynCorp, SAIC, Cisco Systems, Nortel and AT&T.
NEXTEL COMMUNICATIONS, Reston, VA
Project Leader for the IT Training & Deployment group
Was responsible for project tracking MS Project and Oracle, technical writing,
curriculum/course development and updates to sales/marketing material.
GLOBAL KNOWLEDGE, INC., Arlington, VA
Managed the daytoday operations of a flags
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