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<pre>Array ( [var] => cut_url ) </pre> Resume for Justin W. for IT / Technical Support / Computer Software in Belvidere, New Jersey. Search More Resumes for IT / Technical Support on Resumark.com #EISTPSNIC
 

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Resume for Justin W. for IT / Technical Support / Computer Software in Belvidere, New Jersey




Occupation: IT / Technical Support Industry: Computer Software
Country: United States City: Belvidere
State: New Jersey ZIP: 07823



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JUSTIN W. 

Phone: ..

Email:  
 

OBJECTIVE Obtain a position in an organization that respects diversity and professionalism in the field of Software Quality Assurance.

SUMMARY A technical professional with over years of experience in the computer and IT industry, with experience in the field of manual software quality assurance testing. A quick learner that has a track record of increased responsibilities. Have excellent communication and interpersonal skills. Possess the ability to grasp new technologies quickly. Has the capabilities to work in a small or large team with diverse groups of individuals.

EXPERIENCE & SKILLS

WHI Solutions, Inc February Present

Software QA Analyst

Support the timely release of high quality software for the aftermarket automotive industry

  • Testing products throughout the product use lifecycle with all phases and stages of testing Functional, System, Integration, Data Validation, User Acceptance, Business Rules, and Business Cycle
  • Tracked defects, issues and bugs through Lotus Notes and assisted in verifying the performance of all bug fixes
  • Assisted ecommerce team with the testing of its ecommerce solution to the marketplace
  • Coordinated the workload to meet deadlines
  • Generated test cases based upon Requirements and Specification documents
  • Provided support and knowledge to client base
  • TechPros Consulting October February

    PC Support Professional

  • Addressed client PC/Network issues and quickly resolved issues
  • Setup of wired/wireless networks
  • Setup network security for wireless networks
  • Addressed remote connectivity issues for traveling salesmen
  • MYOB Inc. February February Software Test

    Support the timely release of high quality software products for the financial community by:

  • Testing products throughout the product use lifecycle with all phases and stages of testing Functional, System, Integration, Data Validation, User Acceptance, Business Rules, and Business Cycle
  • Tracked defects, issues and bugs through Lotus Notes and assisted in verifying the performance of all bug fixes
  •    Tested the applications compatibility with the various operating systems Windows OS: / NT//XP/Vista Mac OS: ././..
  • Assisted with the rollout of an interoffice computer system setup .MOET Managed Operating EnvironmenT
  • Generated test cases based upon Requirements and Specification documents
  • Cirqit, Inc.. October February Software Quality Assurance Specialist

  • Ensured timely release quality by scheduling Software testing cycles, testing all features of the company's Internet based software using manual testing processes and tracking detected defects using "Pest Track pro” software and verified the completeness of all bugs entered before closing out of the defect
  • Promoted customer satisfaction and continuous improvements by providing client support for setup and troubleshooting of customer issues
  • Performed postrelease testing of the current software to verify feature functionality completeness for clients
  • Cross trained and performed Help Desk functions when Help Desk personnel were not available
  •  

    Image Solutions, Inc. May October  

    Software QA Specialist September October  

    Promoted to supported the release of timely, high quality software releases for the pharmaceutical industry by:

  • Preparation of test plans, summaries and test variance documents for completion of the software documentation life cycle SDLC
  • Creation of test scripts, IQ/OQ/PQ scripts
  • Performed manual testing of standalone, client/ server and webbased applications
  • Maintained bug tracking data base
  • Prepared documentation for client companies’ software audits
  • Familiarity with multiple operating systems and platforms
  •  

    Technical Support  February = September

  • Entry level support activities such as setup and maintenance of laptops, new software installation and network connectivity trouble shooting
  •  

    eDocument Specialist  May February  

    Relevant Education Chubb Institute

    References Upon Request 


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