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<pre>Array ( [var] => cut_url ) </pre> Resume for Tudor P. for Installation / Maintenance / Repair / Electronics in Mississauga, Canada. Search More Resumes for Installation / Maintenance / Repair on Resumark.com #T17ZAW8QG
 

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Resume for Tudor P. for Installation / Maintenance / Repair / Electronics in Mississauga, Canada




Occupation: Installation / Maintenance / Repair Industry: Electronics
Country: Canada City: Mississauga
State: Ontario ZIP: L5M6E8



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Tudor P.
Glen Erin Drive,
Mississauga, ON LM E
Res: Cell:
PROFESSIONAL EXPERIENCE
Technical Team Leader at Best Buy Canada
• Diagnosed and repaired consumer and industrial laptops and PCs, alongside a team of
technicians.
• Created daily reports on inflow and aging product, escalating spare part delays, locating
alternative solutions for aging customer units.
• Monitored inflow volume, aging reports and productivity for a team of up to technicians
and a flow of up to customer units per day.
• Analyzed performance and quality data and worked with the leadership team towards
improving the turnaround time and maximizing the performance of the Service Depot.
• Interviewing and testing candidates for technician positions.
• Trained the entire technical team digital camera, TV, AV and computer teams in
following the newly implemented processes and software; followed up with additional
training sessions to ensure accuracy and effectiveness of vendormanagement part
inventory and other updated processes.
• Monitored the daily Apple reports, reducing the number of units in more than days since
all parts shipped; set a goal of zero units over days and achieved it; on several
occasions surpassed it, having received reports with all units in day since parts shipped.
• Coordinated the documenting of all standard operating procedures across several
departments logistics, service, administration and organized their storing and
distribution.
• Contributed to a significant impact on the manufacturers’ response time to RMA requests,
driving it down to sameday confirmations for most LG, Toshiba, Panasonic and Sharp
units.
• Contributed towards improving the turnaround time by promoting component level repairs
on LCD and plasma televisions, computer monitors and receivers.
• Created component kits to be used by the technicians in replacing commonly failing parts,
which fast forwarded outofwarranty repairs.
Electronics Technician at Best Buy Canada
• Diagnosed and repaired LCD/plasma televisions and computer monitors, home theatre
receivers, DVD players and recorders, digital cameras and camcorders.
• Trained newly hired technicians in repairs, troubleshooting and in using servicespecific
software SMARTS, RMS RETEK, EGrace, etc.
• Wrote technical service bulletins documenting common faults and repairing tips.
• Worked as a billing advisor, supporting and training team members in learning and
applying the new billing standard operating procedures.
• Designed and built a programmer used in rewriting correct data into memory chips in
TVs and monitors, reducing the turnaround time on a considerable number of units, from
an average of days down to same day repair.
• As a member of the social committee, participated in organizing social events.
Tudor P.
Glen Erin Drive,
Mississauga, ON LM E
Res: Cell:
Electronics Designer at Simetrix Net, Romania
• Designed, developed and documented hardware/software interfaces for testing and
debugging applications using Motorola microcontrollers.
• Designed, developed and documented interfaces for programming memory chips used in
consumer electronic products.
• Designed a video subtitles generator used in translating movies and documentaries from
English to Romanian language.
Service Supervisor at Mikotronic Ltd, Romania
• Provided technical support to the authorized service centers in the country.
• Assessed and approved spare part orders issued by the authorized service centers to
Pioneer Electronics Europe.
• Worked with the audiovideo shows team, ensuring the flawless functioning of the
equipment used in corporate meetings, fashion shows or live concerts powered by up to
, watts.
• Liquidated % of the defective unit backlog through component level repairs.
• Maintained a low turnaround time by promoting local parts sourcing and maintaining an
inventory of commonly used parts.
• Participated in the selection and training of my successor.
Electronics Technician at Aresh Ltd, Romania
• Repaired amplifiers and home theatre receivers, TV, VCR players to component level.
VOLUNTEERISM
• Worked as a Romanian/English translator for the volunteers from Newcastle involved in
renovating the disabled children’s school in Dumbraveni, Romania
CERTIFICATIONS:
Dell, Toshiba, Siemens IPC Computer Repair
Sheridan College:
• Organizational Behaviour
• Business Communication
• Reports and Presentations
• Human Resource Administration
• Business Law
• Management and Leadership
B.Sc. in Automation and Industrial Software at ClujNapoca Technical University, Romania

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