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<pre>Array ( [var] => cut_url ) </pre> Resume for Raphael T. for Manager / Supervisor / Team Leader / Electronics in Bayan Lepas, Malaysia. Search More Resumes for Manager / Supervisor / Team Leader on Resumark.com #MVDFT417J
 

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Resume for Raphael T. for Manager / Supervisor / Team Leader / Electronics in Bayan Lepas, Malaysia




Occupation: Manager / Supervisor / Team Leader Industry: Electronics
Country: Malaysia City: Bayan Lepas
State: Pulau Pinang ZIP: 11900



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Raphael T. Siong A Victoria Heights, Hilir Paya Terubong, Penang Professional Experiences Manager of Program Manager PLEXUS XIAMEN Co., Ltd, Xiamen Jul, Present Managing a group of Program Managers and assistants in the Focus Factory Train, motivate and maintain stable team of Program Managers in a highly competitive job market in China Managing diversified customers from different regions North America, Europe, China & Asia Pacific Experience in supporting wide customer based with different products segment from medical, aerospace, industrial to networking products Sustaining and growing sales with customer Responsible for maintaining customer satisfaction & relationship. Voice of customer to the factory Measured by On Time Delivery, Quality Metrics, Cost and Service level for customers Responsible for sales forecast and financials such as account receivable, claims, Involved in quotation reviews and ebid for new business Compile, lead and present quarterly operation review for management and quarterly business reviews with customers Managed project transitions of PCBA and system assembly with specific quality requirements such as ATEX/ IECEX, Intrinsically safe product and finish medical devices with FDA registration. Program Manager PLEXUS MANUFACTURING SDN BHD, PENANG Jun ­ Jun, Managing various customers in Memory Module, Semiconductor Equipment, Handheld scanner & Networking equipments. Lead the team to integrate IT system Plexus&;s JDE and customer&;s SAP to support traceability and increase productivity by reducing SMT changeover / machine setup and common `Super BOM&;. Support product transfer to other site and continue to be regional support Good performance improving and maintaining supplier scorecard at above % Transfer high mix, low volume and complex board to the low cost region. Total boards completed first articles in month. Manage new product introduction and production demand ramp after NPI. Working with the team to resolve quality issues and production capacity bottleneck Managing orders & forecast and working together with operation team and supply chain to meet customer&;s demand Responsible for Profit & Loss and other financial indicators such inventory, excess & obsolete materials, account receivables Prepare materials and presentation during quarterly business review in customer&;s site Senior /Quality Engineer PLEXUS MANUFACTURING SDN BHD, PENANG Jun ­ May, Experience handling networking box assemblies & memory module Compiling weekly yield reporting to customer and lead quality call Line quality improvement Customer Quality Issues and Supplier Corrective Action Report SCAR response. Improved the SCAR reply first time acceptance percentage. Correlation between AQL DPPM and customer correlation pull DPPM. Achieved best correlation among all manufacturing sites including customer&;s own site. Conduct preaudit and support new setup plant in Xiamen, China to qualify as IBM manufacturer. Return Material Authorization RMA coordination Safety labels requirements; Underwriters Laboratory UL and European Union Council Directive CE Internal Quality Auditor Transfer of box assembly for router/switch from US site Training on Creative Thinking and Decision Making, Surface Mount TechnologySMT & Statistical Process Control SPC. Joint Quality Engineer for DELL SCI MANUFACTURING M SDN BHD, PENANG May ­ Jun, Work with SCI World Wide Quality Engineer to ensure copy exact implementation Lead the Operation team to implement customer requirements and continuous improvement projects Coordinate failure analysis of line and field return with internal FA group Work with Dell Supplier Quality Engineer on product quality Conduct quarterly Dell System and Process Audit Training on Joint Quality Engineering Total Preventive Maintenance TPM Internal Quality Auditing by NevilleClarke Understanding The ISO : series by NevilleClarke Process Engineer SOLECTRON TECHNOLOGY, PENANG May ­ May, Responsibilities for Motherboard production engineering support Coordinate ECO implementation Lead First Article Run & Mass Production of New Product Improved and maintained process yield for mass production product Line Productivity Improvement Provided Customer Technical Support Liaised with various vendors on supplier Quality Shift Engineering Lead for volume production to maintain yield and making sure good output and rework turnaround Education Bachelor of Science Hon. Chemistry & Management UNIVERSITI SAINS MALAYSIA, Penang ­ Skills Spoken languages : English, Chinese, Malay, Chinese dialect Hokkien Computer skills : Microsoft Office Excel, Word, PowerPoint, Project, Visual Basic, BAAN, JDE ERP system, Agile wCM, Other skills : Presentation, Technical Writing, Team Player Hobbies : Football, reading, badminton, hiking, and chess

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