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<pre>Array ( [var] => cut_url ) </pre> Resume for Linda M. for Educator / Teacher / Energy & Utilities in Carmel, Indiana. Search More Resumes for Educator / Teacher on #F7N2C1PQ7

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Resume for Linda M. for Educator / Teacher / Energy & Utilities in Carmel, Indiana

Occupation: Educator / Teacher Industry: Energy & Utilities
Country: United States City: Carmel
State: Indiana ZIP: 46032

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Linda M.
Experienced Learning and Development professional with over years of leadership experience in
instructional design, facilitation, and organizational change. My experience is diverse and my strengths are
in creating and facilitating learnerfocused training and performance support tools for soft or technical skills.
Aerospace, Call Center, Retail, Manufacturing, Warehouse/Distribution, Pharmaceutical, Banking
• Leadership Development Instructional Design
• Organizational Change Project Management
• Trained Facilitator Soft Skill Training
Career Achievements:
• Designed and delivered training for two teams that created a bridge and unity not seen before. Due
to the excitement of the participants, word spread and other finance teams began requesting similar
• Instituted corporate compliance initiatives driven by the FDA regarding Qualifications at Lilly; Led to
standardized policies and training solutions at the facility and achieved a significant increase in job
“certifications” across job roles.
• Developed and delivered Leadership Development Training for leaders worldwide resulting in
increased satisfaction with management, as noted in associate surveys.
• Developed and implemented ERP training strategy for + people; designed and implemented the
Change Program strategy leading up to the successful ERP implementation in the plant.
• Designed and delivered behavioral workshops for over employees learning new “roles” within
ERP; including Finance, HR, IT, Customer Service, and others. Designed and executed SAP role
based transactional training for all roles which received extremely high marks from and then
validated months later in job performance.
• Developed & led the Training Team within the IPM Initiative at RollsRoyce to successful
implementation of Integrated Program Management affecting over people.
• Recommended solutions for effective computer training at TRW by implementing “dumb” terminals
and handson training in the classroom unheard of at that time, for the entire business family
resulting in a % increase of performance back on the job.
Career Experience:
Midwest ISO. Carmel, IN – present
Sr. Instructional Designer
• Designed, developed, and delivered Performance Management courses to managers and
• Collaborate with business partners to determine the right performance support solution.
• Designed and developed a course around The First Days book for new managers.
• Collaborate with content experts to provide technical training to the enterprise.
• Mentor junior level Instructional designers/trainers.
Limited Brands. Columbus, OH –
Sr. Training Consultant
• Evaluated call center organizational impact for large change, creating a training plan,
organizational change, and communication plan to support implementation.
• Developed course materials to support SAP and Hyperion implementation/training.
• Collaborated with content experts to provide technical training to the enterprise.
• Mentored junior level Instructional designers/trainers.
AMS. Indianapolis, IN –
Training Manager
• Designed and delivered the leadership program for leaders across the USA.
• Established an eLearning solution – from proposal through implementation and project
management with over users.
• Managed and led the training programs corporatewide, US & international locations.
• Evaluated needs and recommended intervention solutions while ensuring all courses were
instructionally sound in content and facilitation.
• Modified and delivered training for the customer service and sales and marketing departments.
• Developed meaningful SOPs, Work Instructions, and job aids for training of four Distribution
Career Experience con’t:
Volt at Eli Lilly. Indianapolis, IN –
Learning and Development Consultant
• Managed and led Qualification Program Implementation in providing the organization with a tool to
ensure employees were qualified prior to performing their tasks.
• Developed and updated Standard Operating Procedures, Work Instructions, and job aids.
• Evaluated needs and recommended intervention solutions while ensuring all courses were
instructionally sound in content and facilitation.
ITB, Inc. Dayton, OH –
Training Consultant
• Facilitated and Developed Air Force Contract Software Training Course.
• Evaluated needs and recommended training and/or job aids.
Deluxe Financial Services. Indianapolis, IN –
Training Manager
• Designed training and team building for employees
• Managed training team and all plant training programs.
• Developed and executed department/team assessments, building individual training or performance
support interventions.
Raytheon. Indianapolis, IN –
Business Manager
• Managed cost/schedule on multiple government contracts.
• Generated budgets/forecasts and financial reports utilizing SAP.
Indianapolis, IN –
Learning and Development Consultant / – /
• Developed and implemented strategy for Change Program within ERP initiative.
• Designed and facilitated “behavioral” training workshops for ERP Implementation.
• Designed and facilitated SAP rolebased transactional training for ERP Roles – Finance, Purchasing,
Customer Service Rep., HR, etc.
• Recommended solutions and facilitated interventions as internal consultant to Finance and
Team Leader, Training
SAP/Finance Implementation
TRW. Redondo Beach, CA –
Project Business Manager / –/
Senior Trainer/User Support / –/
Business Analyst / –/
LIFE Pacific College, San Dimas, CA
B.A. Theology and Business Management, Minor in Education
CPLP in progress, estimated date of completion Dec
Professional Affiliations/Awards:
• Member, Central Ohio American Society for Training and Development
• Member, ASTD
• Langevin Training Generalist Certificate
• ASTD Advanced Instructional Design
• Organizational Communication Award

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