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<pre>Array ( [var] => cut_url ) </pre> Resume for Syed F. for IT / Technical Support / Energy & Utilities in Plainfield, Illinois. Search More Resumes for IT / Technical Support on #UOVWH4DNB

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Resume for Syed F. for IT / Technical Support / Energy & Utilities in Plainfield, Illinois

Occupation: IT / Technical Support Industry: Energy & Utilities
Country: United States City: Plainfield
State: Illinois ZIP: 60544

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George Washington Dr, Plainfield, IL ; ;
Accomplished Wintel Consultant with over years of experience with Microsoft, Citrix and VMware
Enterprise environments and possesses outstanding analytical skills and problem solving abilities.
• Skilled in installing and maintaining reliable Windows /, Exchange / and Open SUSE
Linux networks.
• Lead and supported technical projects from Full project lifecycle, Initiation, Planning, Execution and
• Reduced complexity while improving manageability by consolidating Windows / using
VMWARE ESX ./. in a large data center environment.
• Created extensive disaster recovery, training and user’s guides for new technical projects.
• Enjoys working and excels at meeting user expectations in highpressure environment without excuses.
• Excellent oral and written communication skills and ability to clearly address individuals and groups, both
internal and external.
MBA, Project Management, March
American Intercontinental University, Hoffman Estates, IL
BS, Business Management, Feb,
American Intercontinental University, Hoffman Estates, IL
COMPTIA A+ Certification,
COMPTIA Network+ Certification,
Apple Certification Course –
Operating Systems: Windows //, Open SUSE Linux, Red Hat and Windows / Vista.
Software/Systems: ESX Server, VirtualCenter, VMware License Server, VMotion, HA, DRS, VCB, Update
Manager, Consolidation, Active Directory, Group Policy, Windows security, DNS and DHCP, Exchange Server
/ , Terminal Server, Active Directory, TCP/IP, SMTP, DHCP, DNS, Routers, Firewall, Nortel
Routers, Microsoft HyperV, Microsoft Virtual Server, Symantec Endpoint, Symantec Backup Exec d &
., Norton, McAfee and Trend Micro Antivirus, VMware Infrastructure & ., Citrix Metaframe ., Citrix
Load Balancing Services, Cisco, Sonic Wall, FTP, VPN, VLAN, ArcServe and SQL Server / /
Hardware: HP Prolient DL Servers, Dell Power edge , servers, Dell Power edge servers
Rack console FP, Cisco Catalyst and Switches, Cisco Routers, HP G, Compaq & ML
Servers and ISDN. HP/IBM/Lexmark printers, HP Storage works Ultrium , Ultrium and tape drives.
Data center temperature/ humidity monitoring, Polycom V, VSX and VSXe models.
CSC/ COMED, Chicago, IL /–Present
Windows Engineer
• Responsible for providing technical/ project support to CSC client Exelon/ COMED.
• Designed, configured, supported and implemented Windows Server , Active Directory and SQL
clustering environment.
• Technical projects included physical to virtual conversions upgrades of existing Windows to Windows
Server , in a large , server farm.
• Created and administered Domain Group Policies over a variety of sites and subnets globally and
domestically. Advanced administration experience of domain security policies on multiple hierarchies
within domain forests, trusted domain policies, and domain sites and services.
• Responsible for monitoring internal compliance against information security policies and standards by
conducting data privacy due diligence assessments and risk assessments.
• Design, install, configure VMware ESX ., ESXi, and vSphere environments with VirtualCenter
management, DRS, HA. Upgraded VMware Virtual Center server to version .
• Build and deploy VMs and templates. Completed PhysicaltoVirtual PV, VirtualtoVirtual VV and
VirtualtoPhysical VP migration of / Servers.
o Analyzed and troubleshoot on an advanced level, performance of SAN backed VMware ESX
infrastructure to determine proper allocation of resources to a multidepartment user population
with widely varying needs.
o Developed, tested, and maintained a disaster recovery plan for critical VMs and application
o Wrote the strategy documents, designed and administrated the environment.
o Documented the client’s existing infrastructure, technological assets and capabilities
o Performed a VMware Capacity Planner assessment on the inscope environment
o Evaluated multiple target hardware platforms to identify bestfit scenario for customer’s
desired consolidation ratios and data center need
o Recommended virtualization candidates & strategy; Delivered bill of materials
software/hardware, and risk assessment
• Clustering Solutions – Server /, SQL and VMware . Clustering. node clusters for File
Systems, Database, and Application clusters.
Sher Technology, Oakbrook Terrace, IL /–/
Senior Technical Consultant
• Designed, configured, supported and implemented Windows Server /, Active Directory, Open
SUSE . Linux, Exchange /, IIS ., SQL /, Citrix Metaframe./ . in small to
enterprise level multiple domain businesses environments.
• Saved on licensing costs by implementing open source software packages successfully across all platforms.
This included, migrating from Exchange to Zimbra and Scalix email systems.
• Improved Windows / server performance and availability, implementing new server monitoring,
tuning technologies and complex troubleshooting and problem resolution of major server issues.
• Technical projects included migrations and upgrades of existing Windows / and Exchange
environments, rollout of corporate Windows , AD, DNS, FTP, SQL servers, T Circuits and FRAME
• Implemented, monitored, and operated remote access platforms including dialup access, remote access
Sonic Wall and Cisco VPN, and BB Sonic Wall and Cisco VPN. Installed/configured Sonic Wall firewall
using best practice documentation.
• Improved company’s backup strategy by replacing Iron Mountain with an increased integrity and security
solution. Eliminated a maintenance fee of $ per month from Iron Mountain by designing a better and
cost effective DR policy, resulting in increased off site tape availability and security.
• Managed technical project activities, ensuring all project phases are documented appropriately and
established strong collaborative relationships with internal and external strategic partners.
• Designed detailed monitoring, operational control and procedural control for Windows / and
Linux Open SuSE . servers. Used Hyperic to monitor application layer, Solar Winds for network
layer and Zenoss for the server layer monitoring.
DARWILL PRESS, Hillside, IL /–/
Systems Administrator
• Leveraged technical background and project management skills to implement enterprise wide Windows
/, DNS, FTP Sonic Wall/Cisco Pix and SQL infrastructure projects consisting of
complexity and risk.
• Built, configured, and maintained complex Vmware . infrastructure in a mixed environment. Reduced
complexity while improving manageability of the network by consolidating Windows / AD and
Exchange servers using VMware.
• Designed and administrated server consolidation program through use of VMware ESX . server and
VMware Virtual Center. Deployed and used additional VMware platforms and tools such as VMware
Workstation, VMware ESX Server, VMware Server, VMware PV Assistant, and VMware Converter for
appropriate use where necessary.
• Installed, configured and supported IBM FASTt U and DS SAN Storage Area Networks.
Configured and maintained Fiber Channel Switch, created LUN and HBA configurations.
• Installed/configured and supported Spherion Gb Fiber Channel Fabric Switch and Brocade
Port Gb Fabric Switch on an GB internal fiber network.
• Responsible for disaster recovery process and supported IBM TotalStorage Model L L
Ultrium Tape Drives, IBM FASTt U and DS SAN Storage Area Networks for a large,
x environment.
• Created offsite backup strategy and utilized Iron Mountain on a weekly basis.
• Installed and configured power distribution using APC Symmetra RM kVA syhkrmtp UPS Systems.
Added new Symmetra units to satisfy demand and designed a new DR strategy for infrastructure uptime.
• Installed and supported WEBSENSE and monitored internet usage. Upgraded up to three versions of
WEBSENSE and prepared reports for upper level management as needed on a monthly basis.
• Administration, configuration, provisioning and troubleshooting of Cisco VOIP .. Call Manager and
voicemail system. Added/changed phone extensions and created a disaster recovery plan for Cisco VOIP
... Upgraded Cisco VOIP system to version .. and was responsible for regular updates/ patching
from Cisco.
• Installed, configured and supported Blackberry Enterprise Server .a in a user environment.
Resolved corporate wide blackberry server and client issues and trained users on new and improved
devices. Tested new WiFi devices on the network for future implementation.
• Installed, configured and supported Microsoft Operations Manager and Numara TrackIt . for
Inventory, tracking users and patch installation
• Strong interpersonal and communication skills; responsible for writing purchase justifications, training
users in complex topics, interacting positively with upper level management, and solid dependable planning

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