Resume for Raja Eszura R. for Reporter / Journalist / Energy & Utilities in Kuala Lumpur, Malaysia
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RAJA ESZURA BT R.
, Jln /,
Petaling Jaya Selangor Darul Ehsan
Cellular Phone :
Raja Eszura R. has various education backgrounds. Her first degree was in Business
Administration from Ottawa University, Kansas, USA and her Masters was in Information Technology from
She strives more on writing as that’s her passion namely technical writing. She is a member of
the Society of Technical Communications STC. An adaptable and friendly person, she gets
along well with almost everyone from all walks of life. Her motto is “Think positiveand visualize
all the good and positive vibes will be yours”.
To manage writing, precisely technical writing, while having interaction with end users, and work with highly
technical software/hardware, personnel and applications.
Organization: Baker Hughes Business Support Services
Address: level , Menara Tan & Tan, Jalan Tun Razak, Kuala Lumpur.
Designation: Technical Writer January present
Baker Hughes Network & Server Team NST/ EST
. To write, review, and edit technical reports and other documents, such as, processes and
procedures to be used by the Network Engineer.
. Writing and editing the processes & procedures for the Enterprise Server Team on Server
Recycling, Ticket Escalation process flows.
. Ensures standards and reports are consistently published in accordance with established
. Creates and maintains procedures for use by technical staff, including a writers’ guide to
establish consistency of documents.
. Coordinates with applicable staff to achieve high quality documents.
. Publish documents and update them when needed.
. Maintain document templates.
. Performs other duties as assigned.
. Service Management and Continuous Improvement:
• Reviews and revises previously created documentation.
Baker Hughes Integrated Operations BHIO
. Consolidating volumes of data from BHIO Subject Matter Experts worldwide
. Organizing data into structured chapter content
. Deep editing of draft manual
. Workspace content management as project develops
Organization: FSecure Malaysia
Address: Suite A Plaza Sentral Jalan Stesen Sentral , Kuala Lumpur
Designation: Technical Writer/Editor Oct – December
• Malware Description System – MDS
. Virus, spyware, hoax malware descriptions writing/editing
. Create Summary Description from available information
. Create/Edit Detailed Descriptions from analysis
. Secondary details templates, glossary, platform, category, types, removal tools
. Releasing descriptions to the web
. Helping virus, spyware and malware researcher’s to write descriptions
. Research strings needed for localization input those strings to XML that is polled by
. Contribute to MDS processes localization strings, format, features. Provide
feedback/requests to developer
. Proofreads False Alarm descriptions/notifications
. Read/Research other vendors
. Writing/Editing weblogs
* Writing articles
. Proofreading the research whitepapers before releasing them in the web
. Write for PR Article Bank Security Issues described for Mummu laymen
. Periodical summaries
Organization : Permodalan Nasional Berhad PNB
Address : Level , Menara PNB, A, Jalan Tun Razak, Kuala Lumpur
Designation : Executive II
May – September open contract
. In charge of the maintenance and updating of the PNB website and Kelab Pelaburan Bijak PNB
. Assisting the Amanah Saham Nasional Berhad ASNB website in the process of live pages
. Answering queries from PNB Corp email address for feedback from outsiders.
Organization: Lim Kok Wing University of Creative Technology
Address : , Jalan SS /, Taman Mayang Jaya, Petaling Jaya, Selangor
Designation : Content Developer/ Courseware Writer for ICT subjects for the PSMB Permodalan Sumber
Manusia Berhad scheme
March – April
. Writing Contents for the ICT modules.
. Updating the content for the Intranet for ICT modules.
. Writing the user manuals for MS Office for the intranet.
. Updating the intranet for staff development mostly in professional courses conducted by
the ICT & Training Manager.
. Tutoring classes for Microsoft Office applications.
Organization: Long Trans Global Media Sdn. Bhd.
Address: Suite ., Level , Wisma Goldhill, Jalan Raja Chulan, Kuala Lumpur, Malaysia.
Designation: Technical Writer /Assistant Editor cum Proofreader
. To write User Manual on the back end system of the LongTrans software training guides.
. Involving in the user alpha testing of the VBESTM software.
. To translate the English website to Bahasa Melayu and vice versa.
. To proofread documents, sales proposal, and user design interfaces.
. Do script writing for the VoizComic strip.
. Do training for users for the back – end system.
. Doing some copywriting for the voice over scripting.
. Write – up and graphics for Product Brochures
. Newsletter for the Marketing Department regarding monthly activities
. Writing courseware contents for Information Communication & Technology ICT
Organization: assist.com Sdn. Bhd.
Address: IRIS Smart Technology Complex, Technology Park Malaysia, Bukit Jalil, Kuala
Designation: Content Developer
.To develop contents and sourcing out of new content providers.
.To edit, proof read, update articles in the Professional Advice section in their respective fields, that is:
Education, Feng Shui, Finance & Banking, Health & Medical, Insurance, Legal, Manufacturing, Marketing &
Customer Service, Tax, & Lifestyle.
.To participate on online chat with the Advisors on the topics at hand.
.To handle the Chat Transcripts and the Chat Dialogue, & the Q & A of the Chat.
.To join in the Discussion Board.
.To assist in the “Net Poll” questions for Professional Advice & MOL Information Hotline.
.Handling the “Did you know” for the Health & Medical Section, the Lifestyle section, in Marketing &
Customer Service section.
.Handling the EMall section for the Pearl Shell Section.
.Updating the Advisor’s profile.
Organization : Berita Information Systems formerly known as New Straits Times Technology NSTT
A subsidiary of New Straits Times Press M Sdn. Bhd.
Designation : Marketing Executive Under NSTT
Work scope :
.Working out the annual and ad hoc marketing plan with principles to all the assigned products.
.To execute the marketing plan effectively and efficiently.
.To be fluent and competent with the assigned products in order for them to be marketed effectively into
. Liaise closely with the sales and technical teams in ensuring that the services rendered are of
.To ensure that all documentation is prepared accurately, especially when it comes to the software
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