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<pre>Array ( [var] => cut_url ) </pre> Resume for Roman R. for Customer Support / Client Care / Entertainment, Music, Film & Arts in Tallinn, Estonia. Search More Resumes for Customer Support / Client Care on Resumark.com #MVFDEI4M3
 

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Resume for Roman R. for Customer Support / Client Care / Entertainment, Music, Film & Arts in Tallinn, Estonia




Occupation: Customer Support / Client Care Industry: Entertainment, Music, Film & Arts
Country: Estonia City: Tallinn
State: Harjumaa ZIP: 13516



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| | | |
| | | |
|Europass | |
|Curriculum Vitae | |
| | |
|Personal information | |
|First names / Surnames |Roman R. |
|Address |Pikaliiva , Tallinn Estonia |
|Mobile |+ | |
|Emails | |
|Nationality |Estonian |
|Date of birth |// |
|Gender |Male |
| | |
|Work experience | |
| | |
|Dates |// // |
|Occupation or position held |Customer Service Specialist |
|Main activities and |Assisting customers with financial, functional and technical problems and |
|responsibilities |enquiries to closure; reporting of urgent matters such as downtime and |
| |multiuser problems to third parties; assisting Fraud and Finance |
| |departments with fraud checks and processes; providing analysis and |
| |insight into the Russian iGaming market to ensure that client’s promotions|
| |and messaging is as effective as possible. Powered by Playtech, the |
| |world’s largest publicly traded pure gaming software supplier, |
| |OlympicOnline is the first regulated and licensed remote gaming brand in |
| |Estonia. Playtech’s poker network iPoker has over , concurrent |
| |players at peak time, making it the third largest poker network in the |
| |world. |
|Name and address of employer |Olympic Casino Eesti AS |
| |Pronksi , Tallinn Estonia |
|Type of business or sector | |
| | |
|Dates |// > |
|Occupation or position held |Freelancer |
|Main activities and |Identifying, acquiring and developing unconventional domain names that |
|responsibilities |spell out a ‘word’ by using both periods and less popular countrybased or|
| |statebased extensions. Their monetization and marketing. |
| | |
|Dates |// // |
|Occupation or position held |Customer Sales & Service Agent |
|Main activities and |Handling Air China’s corporate accounts and leisure customers in a busy |
|responsibilities |and demanding environment using TravelSky CRS. TravelSky operates |
| |passenger services systems for air carriers in China, and maintains the |
| |global distribution system GDS for China’s travel agencies, processing |
| |more than million passengers annually. arvato services, a subsidiary |
| |of arvato AG, is the leading service provider for effective solutions |
| |centering on customer communications, customer retention and supply chain |
| |management for markets located both inside and outside Europe. |
|Name and address of employer |arvato services Estonia O |
| |P rnu mnt c, Tallinn Estonia |
|Type of business or sector | |
| | |
|Dates |// // |
|Occupation or position held |Port Agent |
|Main activities and |Providing high quality service for a smooth and efficient turnaround port |
|responsibilities |call by arranging all the relevant documentation and services. These may |
| |include: booking the vessel in and out of the port, and arranging the |
| |pilot and tug boat services; advising Customs of the ship’s arrival and |
| |providing information on the crew and any passengers to the Department of |
| |Immigration & Citizenship; ensuring that the ship’s documentation complies|
| |with international regulations as this will be inspected by Customs when |
| |they board the ship; preparing the quarantine prearrival report QPAR |
| |which provides details on the crew, the ship’s previous route and any |
| |deaths or illnesses which may have occurred during the voyage; managing |
| |and conducting logistics involved with provision, fuel or crew transfer |
| |and ensuring that the master is well aware of shore requirements and vice |
| |versa. Inflot Worldwide Inc., with its headquarters in Fort Lauderdale, |
| |Florida has a multiyear track record of consistent and highgrade service|
| |representing the fleets of the market leading cruise companies. |
|Name and address of employer |Worldwide Eesti O |
| |Tuukri , Tallinn Estonia |
| | |
|Education and training | |
| | |
|Dates |// // |
|Title of qualification awarded|Bachelor of Arts in Social Sciences, BA |
|Principal subjects / |Political theory, international relations theory, foreign policy, |
|occupational skills covered |strategic studies and political history. |
|Name and type of organisation |Eurofllikool University |
|providing education and |Mustam e tee , Tallinn Estonia |
|training | |
|Level in national or |ISCED A |
|international classification | |
| | |
|Personal skills and | |
|competences | |
| | |
|Mother tongues |Russian |
| | |
|Other languages | |
|Selfassessment | |Understanding |Speaking |W r i t i n g |
|European level * | |Listening |Reading |Spoken |Spoken | |
| | | | |interaction |production | |
|English | |C|Proficient |C|Proficient |C|Proficient |C|Proficient |C|Proficient |
| | | |user | |user | |user | |user | |user |
|Estonian | |C|Proficient |C|Proficient |C|Proficient |C|Proficient |C|Proficient |
| | | |user | |user | |user | |user | |user |
|German | |A|Basic User |A|Basic User |A|Basic User |A|Basic User |A|Basic User |
| |* Common European Framework of Reference CEF level |
| | |
|Social skills and competences |I possess ample social capacities to organize, communicate, and interact |
| |in work and life. I have studied and worked in intense multilingual and |
| |multinational environments, requiring extensive teamwork and |
| |collaboration. |
| | |
|Organisational skills and |I have strong time management skills and able to meet deadlines without |
|competences |compromising on quality standards. I am generally flexible and can easily |
| |adjust to changing my schedule. |
|

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