Resume for James H. for Executive Manager / Entertainment, Music, Film & Arts in Henderson, Nevada
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Doing whatever it takes, whenever and wherever necessary…
C O M M I T M E N T
Commitment is the catalyst that transforms promise into desired results.
It speaks boldly of intentions and inspires actions that carry the freight.
Anything is possible with the commitment to
do whatever it takes to make it happen.
The truly committed deliver consistently, time and again.
From the st play to the winning goal, the truly committed have skin in the game,
synergizing to ensure the team scores BIG! JH
Letter of Introduction
Letter of Recommendation
page Executive Summary Resume
page Extended Resume
Awesomeness happens when thick real, meaningful value is created by
people who love what they do, added to insanely great stuff, and multiplied
by communities who are delighted and inspired because they are
authentically better off. That's a better kind of innovation, built for st
Lake Las Vegas ♦ Henderson, NV ♦ Email:
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Resultsdriven Omni Executive motivated to contribute broad scope of noteworthy experience in
Business Development, Operations, Training, Branding, Fiscal Administration, Human Resources and Event
Production toward actively supporting a dynamic organization in optimizing performance.
Senior executive with verifiable yearafteryear success achieving revenue, profit, and business growth objectives
within startup, turnaround, rapidchange and long standing environments. Extensive experience with highly
engineered systems, which require understanding of critical business drivers in multiple markets and industries;
highly successful in building relationships with toplevel decision makers, seizing control of critical problem areas,
and delivering on great expectations. Customerfocused, innovative and performancedriven. Responsible for the
development and motivation of teams impacting more than , employees and P&L results of business zone
with , restaurants, exceeding $ billion in annual sales.
Operations Management ♦ Business Growth ♦ Strategic Planning
Performance & Quality Standards ♦ Branding & Promotion ♦ Customer Satisfaction & Allegiance
Leadership / Team Development ♦ P&L Management / Budgeting ♦ Supplier Relations
Change Management ♦ Strategic Partnering ♦ Staffing / Training / Retention
Multimedia Production ♦ Product Development & Integration ♦ Incentive & Event Production
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Creive Network Launched purposebuilt LLC to continue supporting McDonald’s global branding initiatives
as a producer of largescale incentives and events. Developed $ million event during st months.
Envisioned and led a team of + to brand, develop, fund and produce the $ million “Manager’s Peak
Experience,” contributing to McDonald’s rebounding North American performance. Now established as a
biennial global event attracting ,+ McDonald’s Managers impacting communications, hiring, retention,
motivation, training and development of McDonald’s restaurant Management worldwide.
Executive Corporate Producer of McDonald’s “National Salute to America’s Heroes” including the
“McDonald’s Air & Sea Show,” the world’s largest live spectator event with over million attendees, as well as
CBS’s “Rockin’ in the USA” primetime television special, filmed live aboard the CVN Naval aircraft carrier.
Established McDonald’s “Partners in Paradise,” national sales driver for U.S. Owner/Operators – % of U.S.
incremental sales were generated by the top % of winning Owner/Operators.
Sanctioned by National HR, created and led the Restaurant HR Systems department. Many of the procedures,
manuals, incentives, compensation, media and materials produced remain in use by McDonald’s WorldWide.
Creive Network, LLC
Henderson, NV ♦ August, – Present
A Las Vegasbased multimedia event and incentive production company, CN engages in contract work, most recently
for Westside Holdings, McDonald’s, MDM Group Ltd., Gavel International, D A/V Productions, and YBR Productions.
Producer of branding elements, highend incentives and largescale events.
Envision, plan and manage all facets of creative development, production, delivery, execution and client relations.
Utilize creative leadership and broadbased experience to ensure clients and their employees achieve their goals.
Partnered with producers to develop “Rock Show! The Ultimate Tribute Concert” in Las Vegas, NV. Successfully
staged theatrical performances including a run at the famous Las Vegas Hilton Theater. Plans and negotiations for
sponsorship, television series, concert special, and purposebuilt theater are ongo
Westside Holdings, LLC
Chicago, IL ♦ – August,
Chicagobased marketing and brand development consulting firm, servicing corporations, discriminating individuals
and nonprofit organizations.
Invited to join the firm, at its inception, by founder and former President / COO of McDonald’s Corporation. Critical
contributor of Strategic & MultiMedia Development expertise, consulting with a broad spectrum of executives creating
synergistic solutions to clientrelated issues.
Oak Brook, IL ♦ –
Built distinguished + year career of progressive achievement and advancement with the world leader in quick service
restaurants. Successfully managed some of the industry's largest creative and production investments, leading huge
teams of professionals in delivering profitdriven results beyond benchmark metrics.
Senior Director, Global Special Events & Creative Resources
Established new strategic framework for Restaurant Manager training and conventions, Owner/Operator sales
incentives, and corporate special events.
Developed and produced high profile incentive and promotional events strategically
linked to increased revenue growth and market expansion.
Participated in the creation and development of “Partnering for Success” and
McDonald’s long term “Plan to Win” strategic framework, which has been credited with
the turnaround of McDonald’s U.S. business results as well as serving as the guide for
McDonald’s worldwide strategic planning process.
Assembled and led dozens of teams consisting of McDonald
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