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<pre>Array ( [var] => cut_url ) </pre> Resume for Craig S. for Executive Manager in Charlotte, North Carolina. Search More Resumes for Executive Manager on Resumark.com #2WGTO3O19
 

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Resume for Craig S. for Executive Manager in Charlotte, North Carolina




Occupation: Executive Manager Industry:
Country: United States City: Charlotte
State: North Carolina ZIP: 28201



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Craig L. S.
Cloverlawn Avenue
Ypsilanti, MI
SENIOR EXECUTIVE—FIELD SALES MANAGEMENT
> Repeated successes over years igniting field sales at companies engaged in diverse services and
products, including business services, distribution, education, financial services, manufacturing, merchant
services, mortgage lending, payment processing, software, and wine. Held P&L and strategic planning
responsibilities at established enterprises, startups, and companies in a turnaround mode.
> Experience spans leading national and regional BB sales teams; directing fieldbased regional managers,
supervisors, and outside sales representatives; heading multiple branch and unit locations; and guiding
channel sales relationships.
Merchant Services. Turned around poorly performing member national sales organization, growing
volume % to over $ million, increasing sales % to targeted highvolume accounts, and increasing
account conversions %.
Financial Services. Rebuilt company’s nationwide sales organization, growing new accounts more than
% yearoveryear. Increased another company’s sales % in less than months.
Business Services. Increased profit % in less than months.
Distribution. Generated new business that exceeded projections by % while increasing reorders %,
both within months.
Health Services. Expanded revenues % and profits % in months.
Manufacturing. Grew profit % in years
Telesales. Started up new sales initiative, delivering revenues at % of target within months.
EXPERIENCE
International Bancard present
Company provides full suite of merchant services products, including credit and debit card processing, gift,
loyalty and storedvalue programs, check guarantee and conversion, and ecommerce solutions.
Director of Sales & Sales Training
• Implemented new business model, including rebuilding nationwide sales organization that increased new
accounts more than % yearoveryear.
. Hired, trained, and currently manage fieldbased district managers and agents as well as call center
supervisors and sales representatives, and sales support personnel.
. Hired total of personnel, with an additional scheduled for hire by midJuly.
• As member of Executive Team and Subject Matter Expert for sales strategy and tactics, implemented
collegelevel merchant services training program for fieldbased District Managers and merchantlevel
sales personnel.
The Harvard Drug Group
$ million company providing pharmaceutical products to independent pharmacies as well as to local and
regional chains.
Vice President of Retail Sales
• Recruited by President to manage sales organization representing over % of gross sales, with
approximately sales representatives and supervisors calling on independent retail pharmacies nationwide
and local or regional chains.
• Implemented new hiring and training process.
• Planned and initiated startup of new west coast sales initiative.
S. Sales Advisory
Served as independent consultant from except for and when employed by
Crosscheck Inc. as National Sales Manager. Created and implemented sales, sales management, and training
strategies and programs for diversified client base, with companies engaged in business services, financial
services, educational services, health services supply, manufacturing, and distribution. Representative
engagements include:
Craig L. S.
Page
• Hosted Business Services, Inc. Grew this businessservices company’s profit % in less than months.
Revamped sales organization, introduced new sales training program for both external and internal teams,
restructured sales support functions, and worked with Marketing to refine the message and create new
collateral materials.
• Winewrights, Inc. Led sales team that delivered new business for this distribution organization that
exceeded projections by % while increasing reorders %, both within months. Implemented new
accountability processes and metrics. Member of Senior Leadership Team.
• Coast Federal Supply Company, Inc. Grew this healthservices supply company’s revenues % and
profits % in months. Managed call centers in Florida, New Jersey, and Nevada. Hired and trained
new and existing managers, account executives, and support staff. Developed standardized training
programs, metrics, and KPI’s. Member of Executive Leadership Team.
• Quality Discount Supply, Inc. Grew this manufacturer’s profit % in years through developing and
managing the southeast U.S., a new profit center, with activities including recruiting, training, and
managing member sales organization, including Sales Managers. Implemented KPI’s.
• The Mortgage Store Financial, Inc. Grew monthly sales % in less than months. Implemented new
business model, sales accountability metrics, and KPI’s. Recruited, trained, and managed sales
personnel, including Regional Sales Managers.
• Seventh Domain Winery. General Manager for startup winery. Negotiated purchase contracts for
premises, equipment, and grapes as well as lease agreements. Built distribution channels for onpremise, off
premise, and consumerdirect sales.
Crosscheck, Inc. ,
Merchant services/payment guarantee company.
National Sales Manager
• Identified growth opportunity for telesales initiative, won management approval, implemented the program,
and delivered revenues achieving % of target within months.
• Turned around underperforming national field sales teams of up to sales representatives, trainers, and
internal support staff, growing volume % to over $ million.
• Revised sales model from topdown to bottomup, increasing sales % to targeted highvolume accounts.
• Improved account executive retention from : to : by increasing communication, followup training,
and accountability metrics.
• Increased account conversions % through establishing new internal and external processes and
procedures for managing cold calling, lead tracking, and followup activities.
PREVIOUS EXPERIENCE
Vice President of Sales, MagMedia, Ltd., subsidiary of Polaroid
Vice President, Mortgage Lending and Member of Senior Leadership Team, Merit Savings Bank
Vice President and Regional Manager, Branch Sales, American Savings and Loan Association
Investment Officer, American Savings and Loan Association
Member, Commercial Lending and Management Training Program, City National Bank
EDUCATION & ADVANCED TRAINNG
B.A., Communication Studies, University of Massachusetts, Amherst, MA
Graduate, Rapport Leadership International
MillerHeiman: Strategic Selling
MillerHeiman: Large Account Management Process
Tom Hopkins: Sales Boot Camp

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