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SE rd Ave.
Senior Business Executive
Proven Track Record
of Driving Revenue and Profitability
Highly qualified executive manager offering
more than years of operational and executive leadership. Areas
of focus include operating efficiencies, business development, client
service, and performance management. Development of a proprietary
management system designed to link strategy, execution, and results.
CARE Phoenix, AZ / – /
President & Chief Operating Officer
Science Care is a
nine year old private forprofit whole body donor program and tissue
bank based in Phoenix with an additional facility in Denver. Lines
of business include Anatomical Shipments,
Medical Education Labs, Continuing Medical Education CME courses,
and Ancillary Tissue Programs. Science Care is accredited by the
American Association of Tissue Banks AATB and is an accredited
CME provider. Full top and bottom line responsibility
directly managed executive and management teams while reporting to
Developed a leadership system that resulted
Annual donor rate increasing
from to ,, a % annual growth rate.
Registered donors increasing
from , to ,, an annual growth rate of %.
Revenue increasing from $.M
to $M, an annual growth rate of %.
Revenue per donor increasing
from $, to $,, an annual increase of %.
EBITDA increasing from $,
to $.M, an annual growth rate of %.
EBITDA per FTE increasing
from $, to $,, an annual change of %.
Annual employee turnover decreasing
from % to %.
Employee satisfaction score
increasing from . to ., an improvement of %.
Client satisfaction score
increasing by %.
FTE’s increasing from
Client credit percentage of
revenue decreasing from .% to .%.
Days in AR decreasing from
Other Selected Results:
Transformed company from start
up to the leading whole body donor program in the U.S.
Twice successfully led effort
to receive year accreditation from AATB.
Developed Community Relations
strategy and department to grow donor rate.
Implemented Net Promoter Score
NPS system to improve client satisfaction.
Developed tissue management
system to match donors with client requests.
Implemented new Quality Assurance
and Process Improvement systems.
Grew revenue by increasing
donor rate, increasing revenue per donor, and adding Medical Lab, CME,
and Ancillary Tissue programs. These three revenue initiatives
now account for % of company’s revenue.
Introduced Value Added Management
system that decreased expenses/unit by a total of % over a year
period by reducing per unit labor and vendor expenses.
Paid for explosive growth
organically with no outside investment and minimal debt.
Developed strategic sales
program and managed business development team to achieve record results.
Introduced an integrated strategy
system that linked mission, vision, and values with annual strategy,
quarterly reforecasts, manager tactical plans, and individual employee
goals. This ensured consistent all company communication of trends,
issues, and successes.
Created a culture of success,
opportunity, and open communication by implementing quarterly all employee
meetings, weekly department meetings, annual one on ones with myself
and all employees, and an internal communication website.
Health Choice of Arizona
Tempe, AZ / – /
Health Choice was a $ million Medicaid
Health Maintenance Organization HMO that served members of the Arizona
Healthcare Cost Containment System AHCCS and was owned by hospital
chain Iasis Healthcare. Reported to CEO and was responsible for all
finance functions including strategic and financial planning, accounting,
corporate and legal relations, internal and external audits, and regulatory
Implemented cost reduction
plan that reduced expenses from .% to .% of revenue.
Improved utilization management
procedures and improved provider contract rates that reduced medical
loss ratio from % to %, an annual savings of $.M.
Designed new medical claim
forecast IBNR model to more accurately predict expenses.
Enhanced cash flow by improving
receivables collection process.
Improved EBITDA from % to
% while exceeding budget each year.
Developed new strategic plan,
key metric, and budget/forecast models.
Three unqualified audits from
Ernst & Young.
Premier Healthcare Phoenix,
/ – /
VicePresident and Chief Financial Officer
Premier Healthcare was a
fiveentity $ million Commercial and Medicare Health Maintenance
Organization. Responsible for all financial functions for this
venture capital funded managed care company. This included accounting,
planning, treasury, underwriting, investor relations,
strategic and financial planning, internal audit, policies and procedures,
and regulatory compliance. Reported to Chief Executive Officer.
Developed original fiveyear
plan that served as guide for the development of the business.
Managed initial and secondary
equity offerings of $ million from five venture capitalists.
Completed $ million revolving
line of credit from Silicon Valley Bank and renegotiated covenants.
Worked with CEO to negotiate
and complete an acquisition of an HMO for $.M and stock in .
Completed $M Medicare quota
share reinsurance arrangement. Estimated st year savings of $M.
Presented monthly forecasts
including whatif and multiscenario analyses to CEO and board of cash,
equity, and compliance issues with variable drivers.
Managed Health Network, Inc. MHN
Los Angeles, CA / – /
Director of Financial Planning
MHN was a $ million mental Health
Maintenance Organization serving commercial clients nationwide with
locations. Responsible for all planning functions for this venture
capital funded organization, including financial reporting, profitability
enhancement, forecasting, strategic planning, and economic modeling.
Reported to Chief Financial Officer.
Helped company grow from $M
to $M in revenue through analysis of pricing, products, regions, sales
strategy, and incentive compensation.
Built planning department
to include a director and three analysts.
Created economic model that
analyzed profitability by product, region, pricing, and volume indicators.
Model used whatif analysis to determine product, location, and pricing
Participated in completion
of three preferred financings raising $M.
Performed due diligence and
modeling for acquisition of another managed care company.
Successfully sold the company
in when Foundation Health acquired MHN.
Master of Business
Administration Finance California State University – Long Beach
Bachelor of Science Accounting
St. Bonaventure University Olean, NY
CEO Forum, Healthcare Financial Management
Association, Arizona Small Business Association, Great Place to Work
Institute, Christ’s Church of the Valley Volunteer, Neighborhood Group
Leader, Phoenix Rescue Mission, HopeKids International.