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To obtain a role that
utilizes my exceptional people skills and experience. To support the
achievement of the company’s strategic goals that will enhance company
CompuCredit Inc. October
Human Resource Administrator
Responsible for Human Resource
functions including, compensation, benefits, payroll, file maintenance,
new hire orientation, background checks.
Providian Financial Bancorp October
Human Resource Generalist January
, to October
all file maintenance including: Employee files, benefits, payroll, disability,
and worker compensation.
New hire orientation and exit interviews.
Created filing system
for , employee files of active and inactive employees
Customer Service Supervisor
– Call Escalation Queue November to January
handling customer service call escalations for over , employees
Provided % customer
Helped with startup
of the Call escalation team.
Retention Representative February
customers to keep their Providian accounts open by providing the intrinsic
value of the Credit card.
request Responsible to close customer’s accounts properly and accurately.
customers to keep their value added products attached to their credit
Sales Representative October
of value added products.
Citibank/ AT&T Universal
Card April to September
April to September
delinquent accounts using a dialer system.
Weber State University
Bachelor of Science, Criminal
Justice/ Summer of
Washington High School
Dorothy Z. W.
S. Ogden, UT.
William Z. W.
S. Ogden, UT.
CompuCredit Corp. Kevin BarlowSupervisor
Wiley Post Way, Salt Lake City, UT.
FNIS, Sandy Crawford, Client