customers to achieve repeat/ referral business.
• Manage Customer Relation Operations & ensuring maximum Customer Satisfaction by providing
clarification of queries.
• Manage the client’s base to increase penetration of wealth management products like mutual funds,
structured products, portfolio management services, life insurance, fixed deposits and bonds to
increase share wallet and improve profitability of the customer base.
UNION BANK OF INIDIA
Jul – Apr
Relationship Manager Marketing – Government Business
• Established contact and developed relationships in specified number of Central & State departments
PSU’s, District Development OfficersDDO and Municipal Corporation and coordinated with
Government Business Cells, Delhi & various branches/ regional offices/ zonal offices.
• Submitted/ bid for various collection & payment mandates in the above entities to achieve specified
average balances and arranged for data for Government remittances.
• State Coordinator for Rest of Maharashtra for opening of accounts of various Government
Corporations / Institutions and Central Ministries Schemes with the branches in the state.
• Identified and mapped the government business opportunities pertinent to the specific geography and
capitalize all avenues to build relationships.
• Trained relevant branch personnel & oversee mandate execution on a sustained/continuous basis for
• Captured the saving accounts of employees of the Govt. Ministries / Corporations and to fulfill their
basic banking needs & cross selling of products.
AGRA ENGINEERING COMPANY AECO
May – Jul
Export Executive Sales
• Meticulously managed operations across Hungary, Poland, Jordan, Lebanon, Syria, Oman and Libya
and looked after their corporate strategy, sales & services, procuring new customers as well as
educated the customers about the product launch & technology and ensured wide distribution of
products through effective market penetration, brand promotional activities and programs.
• Effectively designed the methodology of the customer/market feedback and analyzed the same for
further improvement. Ensured strict adherence to systems, procedures, credit & other policies
governed by the company. Gained understanding to statutory and regulatory requirement for the
country of export.
• Actively involved in developing and appointing new channel partner to expand product reach & better
coverage in the market place & coordinating withÊdistributors to assist them to promote the product.
• Generated the indents in SAP Business One, after the receipt of order and coordinated with the factory
till the dispatch. Responsible for payment collection, negotiation and follow up with the customers.
Confirmed Performa invoices & clarified terms & conditions and Confirmed with documentation
department for the receipt of payment and also that shipment details provided to customer.
• Coordinated with esteemed designers for making Organization’s Stall, participating in
AUTOMECHANIKA, Frankfurt, Germany.
AMS CAREERS PRIVATE LIMITED
Mar – May
POOJA ENGINEERS PRIVATE LIMITED
Nov – Oct
Master in Business Administration, Marketing & International Business
Narsee Monjee Institute of Management Studies, Mumbai, India CGPA ./