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Street, Bellevue, Nebraska
Resultsoriented leader with
proven success in managing multimillion dollar operations. Background
includes achieving top performing results at all levels of career.
Critical thinker and adept problem solver who can apply expertise to
lead an engaged, productive and profitable work force. Expertly
direct resources, technology and expenses. Thrive in dynamic and
fluid environments while staying pragmatic and focused.
♦ Change Management
♦ Six Sigma
Employee Development ♦ Process Improvement
♦ Quality Standards
Mentoring & Coaching ♦ Training
& Development ♦ Marketing
First National Merchant
Develop and maintain
a strong working knowledge and understanding of the acquiring/credit
card industry and FNMS products and services.
with all FNMS Sales and Relationship Management representatives to ensure
prospective clientele and new customers are provided the appropriate
sales representation and are seamlessly onboarded into Relationship
Advisor" role by conducting outbound calling campaigns to prospect
potential customers; identify needs; and sell FNMS value proposition
with products and services to defined target market/region and customer
HSBC Consumer & Mortgage
Omaha, Nebraska and Detroit,
VP, District Sales Manager
of managing $+ million dollars in receivables. Current staffing
of full time employees in offices throughout Nebraska and Missouri.
controls and is responsible for sales and marketing operations within
a large, complex district. Ensures
consistent profitable growth in loan account gain through loan origination
and customer retention.
providing guidance and direction to sales staff by interpreting and
communicating company goals, direction, and policies.
Keeps abreast of
market conditions, including activities of competitors and opportunities
for future expansion/contraction in the community.
direction to foster effective selection, development and reward of subordinates
while contributing to initiatives in support of the Company's Diversity
Coach and Develop
Sales Managers across district to maximize sales and revenue results.
AVP, Divisional Insurance
acceptance on insurance and noncredit sales within assigned division
and/or business unit.
Interface with assigned
business units and provide input to division senior level management
to promote insurance and noncredit sales, sales skills, compliance
and product training.
to sales management regarding new products, sales approaches or adjustments
in coverage designed to promote insurance sales or product profitability.
HSBC Consumer & Mortgage
El Paso, Texas
AVP, Branch Sales Manager
for management of daily activities and operation of a sales office and
is responsible for achieving office sales goals. Responsible for training
and developing of sales staff to ensure effective execution, solicitation,
promotion and business development activities.
Manage daily activities
of sales office to achieve branch sales goals according to established
the training and ongoing development of sales staff to ensure effective
solicitation, marketing, and business development.
recommendations regarding employment, performance ratings, promotions,
transfers and terminations of sales office employees. Responsible for
selecting and recruiting sales staff.
Conduct daily, weekly
and monthly staff meeting with all employees to review goal achievement
and set an immediate action plan.
Ramada Express Hotel &
Casino, Aztar Corporation
Front Desk Supervisor
hotel operations; include front desk, reservations, valet, concierge
and house keeping staff. Responsible for staffing, developing
and leading a staff of .
hotel operations for room hotel and casino.
staffing all shifts to ensure proper coverage for customer arrival,
departure, reservations and additional needs
Negotiated new contract
for hotel keys which resulted in savings of $, annually and decreased
key failure from % to .%
New Mexico State University
New Mexico Military Institute