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<pre>Array ( [var] => cut_url ) </pre> Resume for Trenton H. for Manager / Supervisor / Team Leader / Financial Services in West Jordan, Utah. Search More Resumes for Manager / Supervisor / Team Leader on Resumark.com #N9SEEFKD8
 

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Resume for Trenton H. for Manager / Supervisor / Team Leader / Financial Services in West Jordan, Utah




Occupation: Manager / Supervisor / Team Leader Industry: Financial Services
Country: United States City: West Jordan
State: Utah ZIP: 84088



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South West West Jordan, UT TRENT H. ~ DIRECTOR OF OPERATIONS: REVENUE CYCLE MANAGEMENT ~ Providing proven leadership and results in a fast paced environment D edicated Operations and Project leader with year portfolio of success dynamically driving & supporting organizational growth. Experienced across both small businesses and Fortune companies. Proven success in aligning resources, technology, and strategies to overcome obstacles, resolve issues, and achieve corporate objectives. Instrumental in managing the entire revenue cycle, bringing new business products to market, implementing new technological innovations, and increasing customer base and revenue. Expertise includes: Managing Diverse Teams & Functions Call Center Training Report Design Curriculum Design Electronic Data Interchange Institutional and Professional ANSI A ANSI Implementation ICD Implementation HIPAA FDCPA TCPA CMS UB Quality Assurance/Monitoring Policy Development st & rd Party Patient Collections Medical Billing Best Practices Collection Best Practices Process/Performance Improvements Skip Tracing Contract Negotiations Strategic Planning Vendor Relations Cost/Benefit Analysis Operations Management PROFESSIONAL EXPERIENCE Unalisys, Newnan, GA Present A leading provider of webbased medical lending platforms, business lending platforms, financing programs, and credit information services, Unalisys specializes in providing complete revenue cycle management products and services. Director of Operations, Early Out & Bad Debt Patient Collections division Present Serve as Officer directing and overseeing the policies, objectives, and initiatives of the Patient Collections Division of the SmartFund Medical Acceptance Company SMAC and Millennia Collections organizations including FTE&;s spread across two locations supporting the Revenue Cycle Management needs of over clients. Responsible for creating systems and procedures and implementing changes as necessary. * Responsible for quality call monitoring activities using the proprietary SMAC .Net application. * Designed and implemented processes of bringing in A/R data from our client&;s various billing systems. * Played an integral role in the creation of the SMAC and Millennia Collections&; and SMACpayments products. * Created and provided voiceovers for multiple SMAC and Millennia Collections sales and marketing videos. * Facilitated certification, recertification, and testing for HIPAA, FDCPA, TCPA, and other applicable regulations. * Designed multiple Excel macros that greatly enhanced the data implementation process into the SMAC .Net application. * Created multiple reports for SMAC .Net using Crystal Report writer, SSRS, and SQL procedures. * Responsible for application development and voiceover for Dialer interface and outbound/inbound IVR. Director of Operations, Medical Billing Division Serve as Officer directing and overseeing the Medical Billing Division&;s policies, objectives, and initiatives. Responsible for creating systems and procedures and implementing changes as necessary. * Oversaw medical billing professionals and patient collection specialists. * Oversaw the HIPAA training and certifications of the billing staff. * Created plans for ICD and ANSI transition and compliance. * Codesigned and implemented SmartFund Medical, SmartFund Dental, and SmartFund Chiropractic solutions and services. * Codesigned and implemented the NRV Net Realized Value System allowing Insurance A/R to be used as collateral on a claim by claim basis as required by our TBF transactionbased financing model. * Codesigned and implemented the Safeline process of determining a safe lendable value against large amounts over MM in value of medical A/R allowing our bank clients the ability to safely lend using A/R as collateral. * Created and provided the voiceover for the SmartFund Medical sales and marketing videos and PowerPoint presentations. * Designed and implemented processes of bringing in A/R data from our client&;s various billing systems. * Created and maintained over reports using Crystal Reports v that greatly enhanced the efficiency of the medical billing and collections staff and increased revenue visibility for the Executive group. K Medical Billing Systems, Redondo Beach, CA The largest national Value Added Reseller of Lytec and Medisoft PMS and EMR products, a medical billing company, and owner of the K MobileLink and Klean Claims products. Director of Business Development Serve as Officer directing, establishing, maintaining, and planning the overall policies and goals for the business development department. Identify and direct the development of new products. Work with sales and marketing to align with the company&;s growth strategy. * Reported directly to the CEO. * Managed a small company of five Customer Service professionals, four Sales professionals, one offsite trainer, and three medical billing specialists. * Oversaw the Marketing and Sales efforts of all products and services. * Exceeded established sales goals. * Provided consultative training of Best Practices for internal medical billing staff. * Established HIPAA polices and provided end user HIPAA training. * Oversaw the development of the Klean Claims direct electronic claims billing product using local .Net development professionals. * Oversaw the development of the KMobile Link product using a remote India based .Net development team. * Created and provided the voiceover for a suite of online training videos. * Created and sold custom reports using Crystal Reports v for endusers. Medical Computer Systems, Granada Hills, CA A Platinum level Medisoft Value Added Reseller and medical billing consulting company. Director of Business Development Serve as Officer directing, establishing, maintaining, and planning the overall policies and goals for the business development department. Work with sales and marketing to align with the company&;s growth strategy. * Reported directly to the CEO. * Added the suite of Lytec products to the established Medisoft product suite line. * Oversaw the Marketing and Sales staff. * Provided consultative training of Best Practices for the medical billing staff of our clients. * Established HIPAA polices and provided end user HIPAA training. McKesson, Gilbert, AZ Consistently ranked in the top on the list of Fortune companies. McKesson is made up of many businesses all serving the health care industry. NDC Health was purchased by Per Se and later McKesson and is now known as RelayHealth. Per Se was purchased by McKesson and is now part of McKesson Provider Technologies. Director of Quality Assurance, Per Se, EDI department, Gilbert, AZ division Serve as Officer responsible for planning and directing quality assurance policies, programs, and initiatives in the EDI department. Direct process and product testing of the NSF and ANSI direct electronic claims modules for the different regional standards of Medicare, Medicaid, Blue Cross Blue Shield and other Commercial Insurance carriers. * Managed a small team of three Quality Assurance Testers and five EDI specialists. * Used Microsoft Project to map out the testing results of direct electronic claims modules in the NSF and ANSI standards. * Efficiently communicated and managed Development Change Requests * Successfully brought all upgraded legacy NSF modules to market prior to deadline for latest Lytec and Medisoft product version launches. * Successfully transitioned all applicable NSF modules to ANSI standards and brought ANSI modules to market prior to deadline for latest Lytec and Medisoft product version launches. Training Manager, NDC Health, Mesa, AZ division Manage a small team of trainers and provide training for the Lytec PMS, Medisoft PMS, direct electronic claims modules, and NDC Health clearinghouse products to , end users consisting of the billing staff of medical facilities, physician offices, and medical billing companies nationwide. * Managed a team of four national trainers providing eight seminars each week for three weeks out of each month. * Created seminar curriculum and training materials including two page training manuals. * Traveled to the majority of the major cities of the continental U.S. and presented multiday training seminars to the local customer base. * Managed expense reports for the team&;s travel expenses and the general training seminar expenses. * Created Marketing mailers for each seminar. Technical Support Manager, NDC Health, Salt Lake City, UT division Manage Customer and Technical Support teams that support , end users of Lytec PMS, Health EDI, and NDC Health electronic claims clearinghouse products and services. * Led a team of customer and technical support professionals. * Successfully handled all escalated calls. * Developed custom insurance claim templates for regional markets, i.e. NY Workers Comp claim forms. * Increased customer retention and Support Contract purchases and renewals. * Provided weekly training for internal staff on Best Customer Support Practices. * Set goals and monitored calls for quality assurance and training purposes. EDUCATION & TRAINING Bachelor of Communications ~ University of Utah Computer Science Major ~ Westminster College of Salt Lake City COMMUNITY SERVICE District Leader and Zone Leader for the Oregon Portland Mission Eagle Scout & Order of the Arrow for Leadership in Scouting TECHNICAL SKILLS Crystal Report Writer, Business Objects, SSRS, Adobe Acrobat, Adobe Developer, XML, Visual Basic, .Net, HTML, MS Project, Excel, Excel Macro Language, SQL, SQL Database Administration, Pervasive Database Administration, Sybase Advantage Database Server Administration, ODBC, Access, SharePoint, EDI Software, Practice Management Software, EHR Software, Word, Visio, and more.

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