Resume for Ismail Ali A. for Other / Financial Services in Kuwait, Kuwait
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Ismail Ali Resume
Last Updated Dec
ISMAIL ALI M. A.,MBA
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Extensive business background in international, multi –cultural environment.
Executive with variable yearafteryear success achieving revenue, profit and business growth objectives within
rapid change environment. Extensive experience with highly engineered systems, which requires deep
understanding of critical business drivers in multiple markets within the financial industry; highly successful in
building relationships with upperlevel decision maker, seizing control of critical problem areas and delivering on
customer commitment, customer focused and performance driven. Led and motivated worldwide team and
managed P&L for business divisions exceeding $ million revenue.
Core areas of expertise include:
General & Operations Management
Profit & Loss Management
Team Building and Leadership
Sales & Marketing Leadership
Revenue & Profit Growth
Customer Service & Satisfaction
Corporate Vision& Strategy Planning
Vendor and Contract Negotiation
Product Acquisition Strategy
International Turnkey Systems,
Jan – Present
Manager, Marketing | Product Development | Global Operation, Banking Industry
s the leading provider of cuttingedge integrated information
technology solutions to a wide spectrum of industries and government entities across the MiddleEast, Africa
and, the Asia Pacific region. ITS is the leading provider of Banking solutions in the Middle East with large
ITS is owned by Kuwait Finance House.
ITS is based in Kuwait with branches in all GCC countries, Egypt, Syria, Lebanon, Jordan, Pakistan & London,
Sudan, Algeria, Srilanka, Nigeria.
Wholly accountable for the strategic direction and execution of banking Industry strategy; including Solution
planning, roadmap from technology and functional point of view, product development, marketing and Global
Managing portfolio of software products tailored to automate the financial institutions, this portfolio consists of
more than fifteen banking automation products that covers the financial institutions business needs; like the core
banking system, Islamic banking, branch automation system, treasury system, Ebanking system, trade finance
Shaped and executed banking solution offering strategy to meet the financial institutions’ needs, based
on the regional banks’ requirements, international standards and competitive analysis.
Increased the revenue of the banking industry portfolio, and controlled the revenue assurance.
Increased portfolio profitability.
Developed and Executed Industry Marketing Plans in close cooperation with the Sales Force.
Established the Global Operation Unit:
Handled Direct sale outside the Middle East
Established the Unit structure to be completely independent; handling the presales,
implementation and support activities of core banking and delivery channels solutions.
Assessed, evaluated and managed the indirect channels through third parties, as part of the
Global Operation expansion; managed to expand the company presence to Far East,
Caribbean Islands and Africa through a partners and third parties.
Global Operation Unit broke even within years.
Over achieved the targeted GOP and NOP since the establishment date.
Signed Major deal early with Zenith Bank, Nigeria, replacing major competitor solution.
Maintained excellent relationships with a number of worldclass Suppliers of Banking Software and
Productized new and existing internallydeveloped Banking Software.
Ismail Ali Resume
Last Updated Dec
Assisted in the PreSales Activities of Banking Automation Projects
Constantly reviewed and evaluated Market, competitors’ strategies and Technology Trends.
Evaluated and acquired new Suppliers’ Products within the Framework of the Strategic Banking
As a Banking Projects Director; I managed the banking projects within United Arab of Emirates and Lebanon;
the hereunder activities were part of my major responsibilities
Managing teams comprising of members, and projects budgeted around USD $M$M.
Reporting directly to AGM regarding strategic projects and customer satisfaction.
Ensuring that the projects meet requirements, quality standards and adheres to budgets and time
Identifying required resources and provide advocacy for their assignments to the project. Advising
senior management on the impact of resource allocation.
Outsourcing project modules & training new recruits.
Kuwait: Kuwait Finance House – Group, Commercial Bank of Kuwait, Industrial Bank of Kuwait, Kuwait
International Bank, Bank of Kuwait and Middle East.
UAE: Commercial Bank of Dubai, Abu Dhabi Islamic Bank,, Dubai Islamic Bank.
Lebanon: Arab Finance House, BLC Bank
Other Countries: BLOM Bank, Egypt, Al Bank Al Saudi Al Fransi, KSA, Qatar Islamic Bank, Qatar, Bahrain
Islamic Bank, Bahrain.
May – Dec
Senior System Analyst
is the software house of ITS International Turnkey Systems.
ITSoft is the authorized development center for Phoenix International core banking system/Harland Financials in
the Middle East.
As a Senior System Analyst; I was involved on the implementation of the banking solutions within set of the big
banks in the Middle East. The hereunder activities were part of my major responsibilities
Conducted GAP analysis session that covers the banks requirements and the proposed integrated
Coordinated with other departments under purview to create a comprehensive master schedule and
plan for the project. Also to define and document coding, process and procedure standards for each
major piece of the data processing workflow.
Worked closely with all levels of end users and data analysts, to quickly pr
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