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<pre>Array ( [var] => cut_url ) </pre> Resume for Jed B. for Manager / Supervisor / Team Leader / Food, Tobacco & Beverage Production in Indianapolis, Indiana. Search More Resumes for Manager / Supervisor / Team Leader on #PK8VGGNNG

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Resume for Jed B. for Manager / Supervisor / Team Leader / Food, Tobacco & Beverage Production in Indianapolis, Indiana

Occupation: Manager / Supervisor / Team Leader Industry: Food, Tobacco & Beverage Production
Country: United States City: Indianapolis
State: Indiana ZIP: 46164

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Jed B.

E. Lakeview Dr.

Nineveh, In.


  • Dedicated customer service manager with + years of experience in retail and food service settings. Consistently achieve recordhigh customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations.
  • Respected builder and leader of customerfocused teams; instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainment. Lead by example and ensure the execution of all safety, security, quality and store operations policies.
  • Areas of Expertise
    Customer Service Management

    Complaint Handling & Resolution

    Retail Operations Management

    Customer Satisfaction Enhancement

    FrontEnd Supervision

    Sales & Margin Improvement

    Teambuilding & Training

    CostReduction Strategies

    Order Fulfillment

    Professional Experience
    Dine Equity at Applebee’s Restaurants — Marshall  MI / to /

    General Manager

    Responsibilities included all food and beverage ordering and inventory, scheduling, hiring, training, sales and labor projections, store budget, P&L maintenance, and daily operations.

    Selected Contributions:

  • Recognized for my role in driving recordhigh sales increases, propelling store to improve ranking from in company to by .
  • Exemplified the secondtonone customer service delivery for which Applebee’s is nationally renowned in all interactions with customers.
  • Achieved a “turnaround” situation when going into the Jackson unit.  Moved sales from . million to . million in years.  Flowed $,, to bottom line in when working in Jackson, resulting in the best profit line in the State.
    Grindstone Charlies / /

    Kitchen Manager

    Advanced to increasingly responsible positions; culminating in management role. Responsible for all hiring, training, and issues in the kitchen. I was also responsible for food cost, labor, and ordering of supplies within the restaurant.  Maintained high standards in sanitation and safety and complied with regulatory guidelines.

    Selected Contributions:

  • Introduced training programs that enhanced employee performance and helped build a motivated workforce.
  • Education and Training

    Columbus High School                          / – /

    Graduated with honors in general and advance courses.  

    Ball State University / /

    Associates Degree in General Arts.  Major: English. Minor: Psychology.

    ServSafe Food & Alcohol Certification  



    Charles Barnard   Phillip Melton            Tara Smith

    Applebees    Applebee’s   Applebee’s

    General Manager   General Manager  General Manager 

    Work   Work           Work

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