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<pre>Array ( [var] => cut_url ) </pre> Resume for Tania N. for Administrative / Clerical / Support / Government & Civic in Dayton, Ohio. Search More Resumes for Administrative / Clerical / Support on #8EFKQJASR

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Resume for Tania N. for Administrative / Clerical / Support / Government & Civic in Dayton, Ohio

Occupation: Administrative / Clerical / Support Industry: Government & Civic
Country: United States City: Dayton
State: Ohio ZIP: 45402

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E. Third Street, Apt. Dayton OH
LinkedIn Profile:
What do I bring to your table? This former United States Marine is a polished, meticulous, yet personable
administrator who is seasoned and confident. I possess what you want in a valuable employee:
• Personal: Remarkable work ethic, diplomacy, integrity, loyalty, ability to intuitively and
accurately anticipate needs, team building and mentoring.
• Administrative Operations: Executivelevel support and scheduling, special event planning,
meeting and travel logistics, correspondence and email composition.
• Communication: Polished oral, written and telephone skills. Effective and gracious gatekeeper.
Experienced business writer, proofreader and editor.
• Sales Support: Exemplary customer service, troubleshooting and issue resolution; contract
administration, masterful time management, order review and shipping management.
• Marketing Support: Website, social media, print and advertising verification, customer database
management, presentation production.
• Computer Expertise: Proficient in Office Suite / applications including Outlook,
Word, Excel, PowerPoint, Illustrator, and OneNote; Lotus Notes, Google business applications
including Gmail, shared calendars, Google Docs and Google Voice.
Office Coordinator, Roof Doctor Gutters & Siding, LLC Middletown, OH / – /
Chosen to be the sole administrator for a newly expanding company that was moving into its first
commercial location was the challenge and opportunity of my professional dreams.
Key Accomplishments:
• Within the first week, all immediate needs were met, including utilities, postal, internet,
phone, laptop and office connectivity for staff, vendor and subcontractor contracts were signed
and bank accounts established.
• Quickly learned job tracking software and created database for clients and documentation
system for complementary hard copy files by the end of the second week.
• Developed procedures that tracked client from first contact through receipt of final payment,
resulting in a % increase of timely payments from insurance companies.
• Launched referral program for “Angie’s List” resulting in % increase in customer
referrals. Within six months, company revenue doubled from previous year.
Executive Assistant to President, Wealth Management, Trustmark National Bank –
Jackson, MS / – /
• Exercised exclusive control over appointments with complete authority for commitments of time.
Authored routine and confidential correspondence on his behalf, including letters, memorandums, and
emails to senior management and staff, as well as clients. Produced and reviewed complex documents,
spreadsheets and reports.
• Effectively served as “gatekeeper”, diplomatically and empathetically handling all calls and
unscheduled visits from difficult or unhappy clients. Personally followed up with employees and
clients to ensure appropriate and satisfactory issue resolution was implemented.
• Arranged and provided support for meetings which included preparing and distributing detailed
agendas and meeting notices. Investigated and secured locations and provided all attendant support and
services. Coordinated all travel arrangements including airline, rental car, dining and lodging.
Key Accomplishments:
• Despite lack of experience in banking industry, quickly gained the trust and confidence of
President and managers to become known as the “go to” person in Wealth Management
division, providing an efficient central point of contact for all administrators.
• Principal administrative support for confidential projects, eliminating potential breaches of
• Requested opportunity to administer company incentive plan. Created detailed system of
checks and balances to accomplish accurate processing of monthly incentive payments to
trust employees, often times in excess of $,.
• Established internal protocol for meeting requests from both internal and external customers,
improving President’s time management by %.
Executive Assistant to President, Delta Industries, Inc. – Jackson, MS / – /
• Effectively managed President’s extensive professional and personal schedules, maximizing his
• Received and directed all incoming calls, visitors, mail and email to control interruptions.
• Composed routine and confidential correspondence on behalf of the President, managed all
confidential executive customer files and database.
• Coordinated all details of special event/management meetings and personally attended.
• Researched, extracted, and compiled data for President, staff, and Board of Directors.
• Coordinated corporate vendor service for office equipment, marketing materials, janitorial services,
and cellular phones.
• Provided administrative oversight for subcontractor contracts throughout entire company, spanning
four states.
• Researched, edited and published quarterly company newsletter.
• Managed administrative operations and logistics for company safety school.
Key Accomplishments:
• During confidential merger discussions, served as the central communication point for all
executive management teams, associated company attorneys and an offsite electronic record
facility. Personally scanned over company documents after hours and successfully
tracked over , mergerrelated documents from all the three companies without a
single breach of confidentiality.
• Requested opportunity and successfully revamped and streamlined manager review process for
+ Department of Transportation DOT files. Reviewed and purged each file, created
color coded filing system for ease of retrieval and implemented “In/Out” file card system for
accountability. Effort for bringing files into compliance was rewarded by company receiving
an “outstanding” rating from outside insurance oversight agent.
• After a roof failure and subsequent flooding of the corporate headquarters, served as key
player in crisis management team. Prepared and implemented plan to systematically rotate
personnel – including executive management, furniture, computers, phone/fax lines and
office equipment in and out of a three room construction trailer. Coordinated usage of two
available warehouses: one for excess furniture and the second for the storage of file boxes
of active and archived files. Restoration and renovation was completed on time without
interruption to workflow.
EXECUTIVE ASSISTANT to CEO, Summerville Healthcare Group, Inc. – Alexandria, VA / –
OFFICE COORDINATOR, Inova Home Health – Springfield, VA / – /
EXECUTIVE ASSISTANT to President, Aston Hotels and Resorts – Honolulu, HI / – /
ADMINISTRATIVE CHIEF, United States Marine Corps – the world
/ – /
YMCA Metro Jackson, MS Board of Director Member / – /
International Association of Administrative Professionals IAAP / Present
Seized the opportunity to fulfill personal dream: to see America by traveling the “Blue Highways”. From
September to the mid of October , I journeyed solo on the back roads of America. I drove ,
miles without making any lodging reservations or requiring any assistance. It was incredible!

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