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<pre>Array ( [var] => cut_url ) </pre> Resume for Theresa G. for Administrative / Clerical / Support / Government & Civic in Triangle, Virginia. Search More Resumes for Administrative / Clerical / Support on Resumark.com #UE9JV1NZ3
 

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Resume for Theresa G. for Administrative / Clerical / Support / Government & Civic in Triangle, Virginia




Occupation: Administrative / Clerical / Support Industry: Government & Civic
Country: United States City: Triangle
State: Virginia ZIP: 22193



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Theresa A. GaylesYerby
Triangle St
Triangle, VA
Mobile:
PROFILE: ÊSeasoned administrative professional with over years of experience in both
private industry and state and federal government offices in DHS/Federal Emergency
Management Agency FEMA, US Dept of Transportation/ US Coast Guard, and Fairfax County
Government. Skilled in workflow management, budget, procurement, records management, and
superior customer service. Expert in administrative policies and procedures and interfacing with
executivelevel leadership.
TECHNICAL SKILLS: ÊProficient in Microsoft Word, Excel, PowerPoint and Outlook;
FEDTRAVELOR, and WebCims.
PROFESSIONAL EXPERIENCE:Ê
Administrative Assistant MAIC contractor October July
DHS/Federal Emergency Management AgencyÊÊ ÊÊÊ Washington, DCÊÊÊ
ÊÊÊ ÊÊÊ ÊÊÊ ÊÊÊ ÊÊÊ
• Research, analyze, and interpret administrative policies and procedures consistent with
Center for Faith Based & Community Initiative CFBCI procedures.
• Assist Program Management Analyst with accounting and budget related tasks.
• Facilitate CFBCI conferences, distribution of materials, managed updates and
notifications to attendees.
• Maintain supply inventory for CFBCI staff and maintenance of office equipment.
• Responsible for Travel Voucher management, follow up on travel authorization and
reimbursements.
• Create & follow up on all necessary FEMA documents , .
• Forward Contractor invoices & follow up on payments.
• Created & maintained office log books to provide support documentation when requested.
• Manages front office phones and conference call setup.
• Managed electronic calendar for Management.
Ê
Administrative Assistant
April October
Fairfax County Government Fairfax, VAÊÊÊ ÊÊÊ ÊÊÊ
ÊÊÊ ÊÊÊ ÊÊÊ ÊÊÊ
• Handling customers from diverse backgrounds and needs.
• Interpreted county policies and procedures to customer base.
• Handled mass referrals to county, state, and federal resource agencies.
• Maintained file tracking system department wide.
• Performed various administrative duties including preparing memos, scanning, typing.
• Responsible for sorting mail and shipping outgoing materials.
• Upon approval, processed & issued Licenses.
• Digital picture taking of all applicants, fingerprinting, loading information into system for
licenses, ensuring county codes governing each type of license. documents.
Dental Receptionist
October – April
Dental Care/Dr. Ghada HamidÊÊÊ ÊÊÊ ÊÊÊ ÊÊÊ Springfield,
VAÊÊÊ ÊÊÊ ÊÊÊ ÊÊÊ ÊÊÊ Ê
• Handled insurance claims.
• Created and interpreted treatment plans for patients.
• Handled customer services issues.
• Mounting xray procedures.
• Handled office switchboard.
• Processed orthodontic files.
• Handled billing matters.
Dental Receptionist July October
Dr. Freedman & AssociatesÊÊÊ ÊÊÊ ÊÊÊ Ê ÊAlexandria, VA ÊÊÊ
ÊÊ ÊÊÊ ÊÊÊ ÊÊÊ ÊÊ
• Prepared insurance claim forms.
• Handled administrative functions for extremely busy dental office.
• Followedup on patient appointments, tracked reminders and birthday cards.
• Managed busy scheduling, creating new patient charts, and indexing database.
• Managed insurance verifications.
• Ensured checkin and checkout procedures
• Handled busy multiline phone system.
• Greets patients and visitors.
• Tracking laboratory deliveries and supply inventory.
Dental Receptionist September – July
Team Placement, Inc.Ê ÊFalls Church,
VAÊÊÊ ÊÊÊ ÊÊÊ ÊÊÊ ÊÊÊ ÊÊÊ ÊÊÊ ÊÊÊ ÊÊÊ ÊÊÊ
• Handled administrative functions for extremely busy dental office.
• Prepared insurance claim forms and insurance verifications.
• Followedup on patient appointments, tracked reminders and birthday cards.
• Managed busy scheduling, creating new patient charts, and indexing database.
• Ensured checkin and checkout procedures
Administrative Manager January – September
Dept. of Transportation/ US Coast GuardÊÊÊ Ê ÊWashington, DC ÊÊÊ ÊÊÊ
ÊÊÊ ÊÊÊ ÊÊÊ ÊÊÊ ÊÊÊ ÊÊÊ
• Supervised a staff of employees providing administrative support.
• Responsible for time keeping, payroll functions, and contract regulation.
• Maintained human resource documentation, evaluations, and training.
• Orientated new employees and implemented good practices.
• Monitored surveillance cameras and inspections.
• Ensured emergency procedures are followed.
• Maintained certification in CPR and First Aid.
• Liaised between Dept of Transportation, US Coast Guard, Fire & Rescue Officials and
Federal Protective Service.
EDUCATION:
Northern Virginia Community College
Associates Degree in Liberal Arts
CERTIFICATIONS:
NCPPO/WELLPOIN/ Customer Service Training
Certification in Supervision/ US Dept of Transportation, Training/Security
USA, Washington, DC
Certification in Customer Service/ US Dept of Transportation /Security USA,
Washington, DC
REFERENCES:
Furnished upon request

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