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<pre>Array ( [var] => cut_url ) </pre> Resume for Felicia P. for HR / Recruiter / Government & Civic in Dallas, Texas. Search More Resumes for HR / Recruiter on Resumark.com #XSFNZVQF6
 

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Resume for Felicia P. for HR / Recruiter / Government & Civic in Dallas, Texas




Occupation: HR / Recruiter Industry: Government & Civic
Country: United States City: Dallas
State: Texas ZIP: 75206



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felicia m. P.
Southwestern Blvd. Apt. ? Dallas, TX ? Phone: ?
ADMINISTRATIVE SUPPORT PROFESSIONAL
Dedicated and topperforming HR professional with strong research and employment law background. I am a
selfstarting, goalorientated strategist whose confidence, perseverance and vision promote success. From
FOIA and Employment law, recruiting to mediation assists and exit interviews, I have a proven track record for
strong communication skills with a customer service mindset; the ability to establish genuine rapport, diffuse
tense situations, and interact with individuals and groups at all organizational levels.
KEY SKILL AREAS
|Recruiting & Hiring |Human Resources Policies |Training & Development |
|Candidate Interviewing |FOIA Research |Conflict Resolution |
|NewHire Orientation |Benefits Administration |Payroll Processing |
|Employee Relations |Employment / Labor Laws |R‰sum‰ Screening |
|Office Administration |Internet Research |Typing: wpm |
EMPLOYMENT HISTORY
Human Resource Specialist | U.S. DEPARTMENT OF LABOR Contractor Dallas, TX, /
to Present
Provided administrative support for recruitment and staffing. Furnished indepth information and assistance to
applicants concerning, application process, required supporting documentation and status of applications.
Supplied support to staffing unit, developing case files, research and investigation, ensuring all required
documents are retained in case file, extracting information regarding priority consideration candidates,
printing applications, and requesting supporting documentation. Receive, file and uploads applications and
associated documents into the DOORS eOPF systems.
Selected Accomplishments:
. Played a key role in development of position descriptions, vacancy announcements, and/or crediting plans.
. Provided management with uptodate information on candidate availability, processes and procedures, and
timelines for employee recruitment or promotion. Ê
. Researched and investigated FOIA and Federal Employment laws in order to communicate that information
to applicants.
. Interpreted, clarified, explained and applied agency policy and procedures, business practices, federal or
state laws and regulations, etc.
. Designed and prepared training / instructional materials, teaching aids and devices.
Quality Assurance | U.S. Census Bureau Census Richardson, TX, / to
/
Quality checked enumeration materials by checking address registers for duplicate or missing addresses,
organizing crew leader assignment control records, keying data and checking training materials. Processed
leads and assisted in investigations, to include Census complaint follow up.
Selected Accomplishments:
. Monitored and evaluated operations, programs, processes and / or practices for quality and effectiveness.
. Organized and assembled material documents utilized by field staff.
. Ensured that agency and/or state records were properly classified, processed and controlled.
HR Compliance | ERNST & YOUNG LLP. Dallas, TX, / to
/
Administered the scheduling and communication of activities related to performance feedback, counseling and
career development. Conducted preliminary background checks, which included Social Security, driver license,
and criminal history reports.
Selected Accomplishments:
. Performed review & processing of Everify, I Documentation, mass production reports and ad hoc
reports.
. Utilized Taleo & PeopleSoft to provide support and complete administrative functions within HR
compliance.
. Assisted in bringing the company into compliance regarding Certification Bonuses.
. Kept records of hired employee characteristics for governmental reporting purposes.
HR Administrative Support Contractor | RANDSTAD STAFFING
Las Colinas, TX,
/ to /
Prepared casework and administrative records for position management and classification support. Scheduled
meetings or conferences, answered phones, made copies, managed files and electronic communications,
organized maintenance on office equipment and created documents and presentations.
Selected Accomplishments:
. Played a key role in reducing redundancy, improving accuracy, efficiency and achieving organizational
objectives.
. Maintained employee records and files utilizing imaging process.
. Managed data entry and supported document control.
. Provided support for Citigroup HR Employee Services.
Human Resource Coordinator | TOUCHSTONE WIRELESS LP.
Ft. Worth, TX,
/ to /
Teamed with department managers to ensure optimal staffing levels and coached managers on how to conduct
termination conversations with employees. Recruited/interviewed applicants, conducted new hire orientation,
maintained payroll records, and fielded employee questions on benefits and payroll.
Selected Accomplishments:
. Performed employee relations functions and worked proactively with managers and supervisors to develop
strategies for the resolution of human resource problems such as inappropriate employee behavior and
special performance issues, etc
. Provided management with uptodate information on candidate availability, processes and procedures, and
timeline for employee recruitment or promotion. Ê
. Administered management of Health and Retirement Benefits program.
. Assisted in dispute resolution / mediation procedures to effectively address the employment concern or
problem
Technical Support Associate | CABLEVISION SYSTEMS
Melville, NY,
/ to /
Provided technical support and troubleshooting to customers for a software or hardware product. Promptly
responding and replying to telephone calls, analyzing problems using automated diagnostic programs and
resolving recurrent difficulties.
Selected Accomplishments:
. Problemsolved issues with PC clients, server hardware/software and online products.
. Assisted users with policies and procedures for setting up new accounts, network presentations and voice
mail.
. Utilized the Remedy trouble ticket program.
. Demonstrated exceptional skills in professionalism and responsiveness across a wide variety of areas.
EDUCATION & SKILLS
Associates in Applied Science
EL CENTRO COLLEGE, Dallas, TX
University of Texas at Dallas UTD
Public Affairs Major
Member Phi Theta Kappa International Honor Society
Computer Skills – DOORS, PeopleSoft, Internet Research, HRIS Paychex, Taleo, Stromberg Time and
Attendance,
EVerify, Remedy, I Verification, FOIA, Federal Employment Law, Microsoft Word,
Excel, PowerPoint, Outlook and Lotus Notes.

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