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<pre>Array ( [var] => cut_url ) </pre> Resume for Joseph Q. for IT / Technical Support / Government & Civic in Lubbock, Texas. Search More Resumes for IT / Technical Support on Resumark.com #G8NT966JF
 

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Resume for Joseph Q. for IT / Technical Support / Government & Civic in Lubbock, Texas




Occupation: IT / Technical Support Industry: Government & Civic
Country: United States City: Lubbock
State: Texas ZIP: 79416



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| | |Objective |
| | |To develop opportunities and skills to help further my knowledge by working with an international |
| | |company. |
| | | |
| | |Experience |
| | |Information Technology Specialist |
| | |United States Department of Agriculture present |
| | |Responsibilities are to provide first level support to the agency end users with a variety of |
| | |issues. Respond to telephone calls and email requests for technical support. Identify; troubleshoot |
| | |issues by research and documentation for a timely resolution. Created documentation for the IT staff|
| | |to follow helpdesk procedures. Maintain documentation and tools to keep up with current information,|
| | |systems and applications. Receives and provides feedback to team leaders for improvements, provides |
| | |training and assistance to current and new team members to provide a standard of quality. Help with |
| | |the networks and communications for the main facility and two remote facilities. Work with the Area|
| | |office Staff and others to maintain and assist in the up keep and performance of the complete |
| | |federal network. Serves as location IT security contact, protects the integrity and confidentiality |
| | |of network systems and data. Including backups of critical systems. Maintains software license and |
| | |hardware warrantee documentation. Flexibility in dealing with a wide variety of technologies for |
| | |location website, wireless access, videoconferencing, building security, and presentation software.|
| | |Supports and participates in location programs related to safety and health. |
| | |Biological Science Technician |
| | |United States Department of Agriculture |
| | |Responsibilities to manage and maintain a Bioinformatics and genetic laboratory. Developed, test, |
| | |validate, and operating bioinformatics software pipelines, installing and maintaining the associated|
| | |hardware infrastructure and maintaining standard operating procedure. Experience in bioinformatics |
| | |database and software tools. Operated systems with next generation DNA and RNA Sequencing, high |
| | |throughput genomic data such as microarray data sources. Maintained a current knowledge base of |
| | |documentation for the laboratory. Handson experience in data processing and analyzing sequencing |
| | |and expression and other array data. Data integration and database construction. |
| | |Biomedical Information Specialist |
| | | Consulting Technology Security Owner present |
| | |Responsibilities for maintaining and managing medical networks, and databases. Responding to |
| | |telephone and email technical requests in a timely manor. Maintain and supports computer systems, |
| | |servers, mobile devises, and software applications. Maintain digital xray equipment, such as |
| | |interoral sensors, pano’s, and D cone beam CT systems. Securing system databases for HIPPA |
| | |requirements. |
| | | |
| | |Education |
| | |Texas Tech UniversityLubbock, TX |
| | |Bachelors in Entomology Intergraded Pest Management |
| | |South Plains CollegeLevelland, TX |
| | |Studied Agriculture, and computer systems |
| | | |
| | |Skills |
| | |Experience with IT helpdesk, system administrator, and IT support role. Fluent in English and Good |
| | |Spanish skills. Microsoft OS, and server OS office , , . Macintosh OS X and server OS, |
| | |mac office. Linux systems. Cisco Systems, networking switches, wireless systems. Security camera |
| | |systems. Bioinformatics systems and software. A selfmotivated, selfstarter well organized and able|
| | |to work well with in a team or independently. Able to work in shifts to meet deadlines and work in |
| | |tight deliverable time frames. |
| | |Languages |
| | |Fluent in English |
| | |Fluent in Spanish |
Personal Details
Date of Birth: July ,
Marital Status: Single
Employment Status: Full Time
Reference:
Available upon request

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