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<pre>Array ( [var] => cut_url ) </pre> Resume for Saba A. for HR / Recruiter in Herlev, Denmark. Search More Resumes for HR / Recruiter on Resumark.com #3VVK816SW
 

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Resume for Saba A. for HR / Recruiter in Herlev, Denmark




Occupation: HR / Recruiter Industry:
Country: Denmark City: Herlev
State: Kobenhavn ZIP: 2730



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CURRICULUM VITAE

SABA A.

Permitted to Work in Denmark

Email:

GSM:  
 
 

Career Objective

To gain greater insight into the field of HRM by way of exposure to real work atmosphere in a well established organization. Also, to seek a challenging career in my field and to channelize my abilities towards individual, organizational and societal benefits which will add value both to me and to the company. 

Job Target

Build company’s brand, customer relationship and loyalty, operational support, champion a culture, drive a change and influence results within and outside organization through my expertise and professional skills. 

Professional Skills

Self starter and highly motivated team player with ability to manage Telecom operations, HR administration and to complete assignments under diversifying conditions having good working skills on largest telecom CRM with customer support, building relationships and loyalty. 

Core Competencies 

Coaching and Counseling                                 Performance Management
Training & Development Employee Engagement
 

Academic Profile 

Degree Year Institution Station/Country
Masters in business administration Punjab college of business administration Lahore/Pakistan
Bachelor in commerce Punjab college of commerce Lahore/Pakistan
Bachelor in Computer Sciences Global College of Computer Sciences Lahore/Pakistan
Intermediate Lahore university for Women Lahore/Pakistan
Matriculation Qurban School For Girls Lahore/Pakistan
 

Computer Competency 

  • MS Office word, PowerPoint, Excel, front page
  • Internet browsing        
  • HTML
  • SQL, ORACLE
  • Adobe Photoshop
  •  
     
     
     

    Professional Experience 

    natty   hr executive                                                                                                                               Feb – Aug        

    Work & Responsibilities   LAHORE   PAKISTAN
  • Assist managers to Hire, evaluate, develop discipline and/or terminates staff
  • Help in developing policies and procedures with managers for recruitment, compensation and performance appraisal within budgetary constraints
  • Ensure programs and services meet the needs of the organization
  • Arranging the internal systems of the company in relation to attendance recording, overtime work, wages records, statutory deductions and any other specified matters
  • Provide the direction and development of staff to ensure program delivery
  • Conduct orientation program to new employees
  • Coordinate and liaise with external Consultants on employees training needs and arrange training schedules for employees
  •  

    WARID Telecom                                                       Customer Operations Services        Jan –Jan       
     

    Work & Responsibilities   LAHORE    
  • Working in INBOUND Section of the organization
  • To provide solutions to customers as per company defined policies
  • To Handle all the queries related to customers support
  • Communicating with customer regarding their queries giving them proper feedback
  • Sending customer’s queries to the technical departments
  • To escalate the complaints as per response against outbound calls
  •  

    Rotational activities WARID Telecom 

    New Batch Training in Warid   LAHORE    
  • Trained a new batch
  • Guide them about all SOP’sStandard Operating Procedures
  • How to handle the queries of customers
  • Provide them System Training
  •  
     
    Backup Supervisor   LAHORE    
  • Handel the customers complaints and resolve them on priority basis
  • Make reports in MS Office about the performance of agents and send to the manager
  • Conduct meeting and revise daily updates
  • Having a check on all the activities on floor
  • Achievements
  • Top performer employee several times due to understanding customers needs and pro activeness over issues, also because of customer communication and time management skills during my stay in WARID telecom.
  •  

    Personal overviews

  • Highly motivated & self Driven
  • Readiness to face challenges
  • Effective Communication Skill
  • Willingness to learn
  • A good communication and strong team player
  • Strong organizing capabilities & good at people skills
  • Decision making abilities & strong believer in work
  •  
     

    Languages 

    English, Urdu, Punjabi, Hindi

    Danish Language Ballerup Sporg Center, Denmark Enrolled
     

    Personal Information

    Date & Place of Birth November , Lahore

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