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SW thTerrace Pembroke Pines, FL
< Over four years of recruiting experience, in a staffing agency and corporate setting, combined with seven years of
clerical, customer service, and coordinating experience.
< Strong computer skills, including AS/, Microsoft Office – , , Excel, Outlook, PowerPoint,
Publisher, and Word, Microsoft Office Professional Plus , proprietary Applicant Tracking System ATS,
SharePoint, ACT!, Basic HTML knowledge, and type words per minute.
< Demonstrated success in managing multiple projects, communicating with all levels of management, adapting to the
needs of the organization, and problemsolving.
University of Phoenix — Fort Lauderdale, FL
Bachelor of Arts BA in Business Administration, Human Resources Management, July
Broward College — Hollywood, FL
Associate of Arts AA in Business Administration,
< Carry out ongoing training through college courses, trade journals, and niche websites in the areas of recruiting,
diversity recruiting, recruiting through social media venues, compensation and benefits, employee and labor relations,
employment law, leave of absence, workers’ compensation and workplace safety/security.
< Society for Human Resource Management SHRM Professional Association of Resume Writers
Life Extension — Fort Lauderdale, FL
Global authority on health, wellness, and nutrition as well as a leading supplier of highquality vitamins and supplements
headquartered in Fort Lauderdale with a remote site in Las Vegas and over employees.
Corporate Recruiting Coordinator/Recruiter, to Present
< Fullcycle recruiting for all departments in Fort Lauderdale, Las Vegas, and New York.
< Create enticing job ads to be placed on company career website and all major job boards.
< View resumes, source and prescreen candidates, and schedule interviews.
< Conduct interviews using behavioralbased interview style.
< Prepare interview packages for hiring managers.
< Process all background and reference checks.
< Administer ADP cognitive assessments and conduct mock calls for call center candidates.
< Prepare and extend offers of employment, negotiating as necessary.
< Update applicant tracking system to ensure all open requisitions show the most accurate information.
< Onboard all new hires including: schedule selection call center, new hire paperwork, facilitating office/desk setup,
scheduling leadership orientation, prepare checklist of new hires, and coordinate new hire orientation.
< Foster relationships with colleges and diverse professional organizations to attract and recruit alumni and diversity
< Recruit passive and active candidates through networking and social media venues.
< Maintain budget, review and code invoices, purchase orders, check requests, and expense reports.
< Head the Employee Satisfaction Program ESP – manage the suggestion box, update the internal portal SharePoint,
arrange vendor days, blood drives, Toys for Tots campaign, food drives, Making Strides Against Breast Cancer Walk,
and other moraleboosting activities.
< Associate of the Month, February and January
PROFESSIONAL EXPERIENCE CONTINUED
Careers.USA — Davie, FL
National staffing company offering businesses staffing services including temporary, tempto
hire, and direct hire staff.
Account Executive / Recruiter, to
< Directly assisted the branch office in generating sales revenue by adhering to management policies on telemarketing,
recruitment and retention of temporary employees, while ensuring open positions were properly filled.
< Sourced resumes for open positions and reviewed employment application packages for proper completion, including
securing I documentation and W accuracy. Ê
< Conducted appropriate testing in relation to the type of position applicant was seeking and analyzed test results as they
pertained to applicant’s qualifications.
< Interviewed applicants to assess experience, dependability, personality and job knowledge.
< Provided guidance, advice and assistance to associates on employee benefits, companyemployee relationship and
< Kept track of temporary employee’s performance while on assignment in order to help make proper placement
decisions in the future and input notes in computer database AS. Ê
< Counseled, disciplined and/or terminated staffing associates for various problems affecting favorable performance.
< Completed weekly payroll process to include entering hours worked by each temporary employee, obtaining client
approval and distributing paychecks and preparing the Batch Status Report.
< Maintained awareness of all pertinent federal and state laws concerning employee discrimination, equal opportunity,
wage, and hour administration.
American Express — Plantation, FL
The world’s largest card issuer by purchase volume.
Interactive Services Customer Service Representative, to
< Promptly handled incoming customer inquiries; including queries on company services, web
related issues, billing discrepancies, product questions and payment issues, while providing exceptional customer
< Demonstrated problemsolving, analytical and decisionmaking skills, while assisting card members regarding their
account using thorough indepth knowledge of company products, services, policies, and procedures.
ABC Distributing — Miami, FL
Business to business merchandiser.
Quality Assurance Coordinator/Administrative Assistant, to
< Responsible for managing all aspects of the company’s Problem Reports generated by the
Quality Control Department.
< Involved in examining merchandise received with discrepancies, reviewing all correspondence; including product
specs, purchasing agreements, and shipping documents, analyzing all information and discussing possible solutions
< Communicated daily with various levels of the Sales and Marketing Division and other internal departments, as well as
contact with vendors, on a daily basis, to inform of discrepancy with product received and discuss possible resolution.
< Ensured resolution was settled with vendors, negotiating discounts on products and additional product free of charge, in
a timely manner.
< Communicated with overseas inspection offices and testing laboratories to ensure quality and adherence to
specifications by overseas vendors.
Andrx Corporation — Davie, FL
Organization engaged in the development, manufacturing, marketing, sale and distribution of
Assistant Secretary Legal, to
< Supplied administrative support to the Legal, Executive, and Human Resources Departments.
< Assisted Director of Licensing with creating and maintaining calendars and spreadsheets of various license expirations
and supplying other organizational support.
< Assisted Executive Secretary by creating agendas and expense reports, providing general clerical support and
performing as a standin during their absence.
< Assisted Legal Secretaries and Paralegals with filing patents, docketing and calendaring, and a variety of other