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<pre>Array ( [var] => cut_url ) </pre> Resume for Lee E. for HR / Recruiter in Phoenix, Arizona. Search More Resumes for HR / Recruiter on Resumark.com #Y9DWSM8L4
 

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Resume for Lee E. for HR / Recruiter in Phoenix, Arizona




Occupation: HR / Recruiter Industry:
Country: United States City: Phoenix
State: Arizona ZIP: 85048



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LEE W. E.

“Providing HR Innovation Excellence ”

..           
 
 
 

PROFESSIONAL SUMMARY  

Accomplished human resources innovator with over years experience providing excellent customer service by overseeing the design, development and leadership of comprehensive human resources functions. Proven ability to recruit, engage, and develop management and staff teams. Recognized as a successful strategic business partner, decision maker, and problem solver. Able to interact effectively with personnel at all levels and resolve employee issues. 

AREAS OF EXPERTISE 

  • HR Team Management
  • Talent Acquisition & Retention
  • Strategic Planning
  • Succession Planning
  • Employee Engagement
  • Employee Relations
  • Executive Coaching & Counseling
  • MultiUnit Management
  • Policy Development
  • Regulatory Compliance
  • Organizational Development
  • Training & Facilitation
  •      
     
     
     
       
     

    KEY ACCOMPLISHMENTS 

    APAC Customer Services, Inc.

  • Implemented an “open house” recruitment strategy which recruited, hired and trained associates per week at seven sites worldwide, for four consecutive months, to meet client requirements, while reducing attrition by %.
  •  

    WASTE MANAGEMENT, Inc.,

  • Decreased turnover in the first year by % through implementation of effective retention strategies and succession planning program % overall.
  • Increased total employee count by % utilizing best practices for recruiting/hiring procedures.
  • Recognized with “Leading the Way” Excellence Award for implementation of the Gallup Q employee engagement initiative and creation of the SIT succession plan.
  •  

    ACCOR North America

  • Reduced payroll costs by $.M through creation and execution of national “Manager on Duty” program.
  • Implemented new staffing profile allowing for a % increase in property manager hires while lowering existing turnover rate by %.
  • Successfully maintained % staffing of managers for an entire year for the first time in company history.
  • Received the “Operations Support Person of the Year” award for entire company the first year the program was initiated.
  •  

    PROFESSIONAL EXPERIENCE 

    Assa Abloy,  Phoenix, AZ                                                                                                                   

    Global leader in manufacturing door opening solutions, dedicated to satisfying enduser needs for security, safety and convenience. 

    Human Resources Director

    Responsible for the overall management, administration and direction of the Human Resource function for three manufacturing sites in three states. Develop and implement consistent companywide programs and policies. Ensure compliance with all state and federal laws, and provide guidance and counsel to executives, management and employees.

    LEE W. E. Page  
     
     
     
     

    APAC Customer Services, Inc., Tucson, Arizona                                 

    International organization providing high volume call center sales, marketing, and customer managed services to large Fortune companies. 

    Regional Field Human Resources Director

    Directed overall design, development and leadership of human resources operations for three regions comprised of eight domestic and one international site. Supervised seven HR Managers and their teams. Consulted with senior management to develop strategies and programs to address company objectives. 
     
     

    WASTE MANAGEMENT, Inc., Phoenix, Arizona           to

    Fortune company providing waste removal and recycling services to the public.  

    Human Resources Manager II

    Develop and direct human resources initiatives and policies for national shared services call center employing associates. Spearhead organizational development incorporating change management, employee relations, recruiting and process reengineering to meet corporate objectives.  Strong focus on employee development, succession planning, and employee engagement.  
     
     

    ACCOR North America, Motel Division Phoenix, Arizona          to

    The leading U.S. budget hospitality chain in the U.S. with , employees. 

    Senior Director of Field Human Resources, US/Canada              

    Director of Human Resources, US/Canada

    Regional Human Resources Manager               

    Spearhead overall design, development and leadership of human resources operations for the entire U.S. and Canada. Direct recruitment, retention and employee relations in support of corporate strategic objectives. Supervised eight HR managers as well as training and development departments. Interfaced regularly with VP’s of operations to develop and implement business strategies. Reported to the COO. 

    EDUCATION  

    Master of Science, Sociology/Criminal Justice

    Bachelor of Arts, Sociology/Journalism/Education

    University of Mississippi, Oxford, Mississippi 

    TRAINING & CERTIFICATION 

    INSIGHTS Accredited Practitioner/Facilitator STAR Performers Toolkit Facilitator DDI
    Gallup Q Employee Engagement Facilitator Clifton Strengthfinder Facilitator
    Adv Cert in Employee and Labor Relations Law Diversity Training Cert –Tuskegee University
    Cert in Employee Benefits Law Certified Hotel Administrator CHA
    PROFESSIONAL MEMBERSHIPS  

    Society of Human Resource Management SHRM

    Valley of the Sun Human Resources Association VSHRA

    Arizona Human Resources Call Center Association AZHRCCA


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