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Dean Parkway, I
Strategic leader with significant successes in improving health care
Multifaceted MHA with years experience applying innovative solutions.
Experienced in both provider and payer sides of health care business.
Effectively translates business goals into action plans.
Flexible and adaptable to changing circumstances.
Achieves business objectives and results through teams.
Efficiently drives business development planning and execution.
Forward thinking, highly productive, resultsdriven.
Change champion using six sigma and LEAN expertise.
Maximizes impact of resource investment.
Capably engenders trust and confidence in internal and external customers
Lifelong learner embracing research and data analysis for continual
Realized $M annual savings in , exceeding cost reduction targets
by developing and
executing annual and three year business plans.
Achieved % redirection in , exceeding target by developing strategy,
procedures and communications
to influence physicians/patients to use network providers.
Led interdisciplinary/interorganizational teams of in design of
$ million, , sq.ft.
Ambulatory Care Center,
including budget development and management, scope of services,
interfaces, regulatory requirements, patient and workflows.
Obtained $M cost savings by successfully negotiating consolidation
of more than local
into a single national contract with multiple fee schedules to reflect
Led Divisional leadership teams in development of Divisionspecific
objectives, tracking progress against measurable outcomes and
with Systemwide goals.
Balanced needs of diverse internal and external constituencies to drive
to achieve business plan results.
Prepared and managed $+ million annual capital budgets for ambulatory
projects, completing projects on time and within budget.
Advocated and led adoption of best practice industry standards/benchmarks.
Maximized return on investment by developing and using criteria and
to evaluate competing proposals
and direct the most efficacious allocation of resources.
Drove network optimization to ensure , plus contracted providers
offered best mix of
quality, affordability and
access for $. trillion annual reference lab spend.
UnitedHealthcare, Edina, MN –
Network Management Lab Program
Developed strategy, policies and procedures for local and national lab
fee schedules, target and exception pricing and approval process.
Led regional teams in adapting strategies to overcome local market barriers.
Eased administrative burden, improved quality monitoring and legal protections
costs by standardizing
national and local contract documents.
Developed risk mitigation and contingency plans, including financial
Developed and implemented provider redirection plans and communications,
agency, medical society, physician, employer and patient
customer service training and executive leadership engagement.
Developed and implemented evaluation tools and reports to measure results
and revise and update standards
Fairview Health Services, Minneapolis,
Business Development Consultant
Completed business plans, including market assessment, financials, legal
governance for two
physician/hospital jointventure Ambulatory Surgery Centers.
Managed medical outreach operating budget, including annual payroll
Managed telemedicine program budget, including $,, in federal
Completed physician productivity/capacity analysis with appropriate
reconciling financial proforma
FTE’s and volumes with facility design/available space.
Director, Delivery System Development
Led teams of in development and implementation of new ambulatory
from conceptual phase to
opening on schedule and within budget.
Provided consulting services/business plans for facility expansions,
improved operational efficiency,
capacity and competitor analyses and new program/service
evaluations to regional
division entities as well as affiliated physician practices.
Instilled strategic context and system perspective to project development/management
with Systemwide goals.
Completed statewide ambulatory services development plan with criteria
strategic capital investment, including financial parameters,
structures, scope and distribution of services, regulatory and payer
Concurrently planned and implemented $, to $,, inpatient
and service redesign projects.
Developed and led RFP/selection processes for contracted vendors and
Established facility project prioritization process/criteria with and
for + owned clinics.
Directed community needs assessments and market research for new sites
Streamlined decision making and improved budget and project schedule
teams in creation of process maps and procedures for ambulatory
care facility development projects.
Reduced project costs by standardizing interior finishes for Systemwide
clinic developments, eliminating
need for interior designer.
Education, Training and Development
Master of Hospital and Health Care
University of Minnesota, Minneapolis,
Bachelor of Science in Health Care
University of WisconsinEau Claire
Coursework/Seminars: Six Sigma, Lean
Design, Situational Leadership, Change Management and Coaching.
Volunteer Work: Hospice Minnesota, Bloomington
Community Education Basic Skills/ESL tutor, Habitat for Humanity and
Little Brothers, Friends of the Elderly.