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Pheasantwood Trail, Northfield, Minnesota
BUILDABEAR WORKSHOP MINNETONKA MINNESOTA
CHIEF WORKSHOP MANAGER Take ownership for hiring, scheduling,
coaching and serve as a role model for full and part time
employees while delivering outstanding customer service in a
fun work environment.
NORDSTROM PHILADELPHIA PENNSYLVANIA
ENCORE MANAGER Hire and manage a staff of six highly dedicated
sales people with annual gross sales over two million.
FRESH FIELDS PHILADELPHIA PENNSYLVANIA
CASHIER SUPERVISOR Supervised staff of eight cashiers,
reconciled cash, customer service, resolved customer problems.
Employee of the month, November, .
WELLS FARGO BANK SAN DIEGO CALIFORNIA
CUSTOMER SERVICE SPECIALIST Assistant Operations Manager.
Approved checks and uncollected funds. Reviewed teller
differences. Researched and resolved customer and teller
problems. Supervised tellers and Safe Deposit. Processed
foreign collections, levies, subpoenas and wire transfers.
ALLIED SIGNAL CHULA VISTA CALIFORNIA
BENEFITS ASSISTANT Interfaced with employees in all areas of
benefit plans. Maintained C.O.B.R.A. Acted as liaison for
Workers&; Compensation. Provided orientation for new employees.
FIRST BANK SYSTEMS MINNEAPOLIS MINNESOTA
PROGRAMMER Served as a maintenance programmer for the service
company serving a five state region. Experience consisted of
maintaining programs on proof machines and modifying existing
TELLER SUPERVISOR Supervised tellers. Responsibilities
included personnel hiring, training, scheduling and performance
reviews. Interfaced with tellers, managers and customers on a
daily basis. Often resolved complicated differences in many
aspects of balancing.
CUSTOMER SERVICE REPRESENTATIVE Provided quality service to
individuals opening new accounts.
EDUCATION B.A. Degree St. Olaf College