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<pre>Array ( [var] => cut_url ) </pre> Resume for Wanda C. for HR / Recruiter / Healthcare & Social Assistance in Upper Marlboro, Maryland. Search More Resumes for HR / Recruiter on Resumark.com #6VHH1UNPD
 

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Resume for Wanda C. for HR / Recruiter / Healthcare & Social Assistance in Upper Marlboro, Maryland




Occupation: HR / Recruiter Industry: Healthcare & Social Assistance
Country: United States City: Upper Marlboro
State: Maryland ZIP: 20772



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Wanda B. C.
wandaful
Timberline Drive Phone:
Cell :
Upper Marlboro, MD
SUMMARY/PROFILE
I am a personable, resourceful and highly professional individual with a proven record in
planning, management and leadership. I have demonstrated the ability to be an
innovative thinker and an effective problem solver who displays excellent interpersonal,
organizational and communication skills. I Utilizes experience and sound judgment to
complete special projects pertaining to administration, support services, I work
independently and interacts effectively with all levels of management and staff;
participates in numerous assignments simultaneous with equal expertise; I adapt quickly
to challenges arising in complex environments. I am Selfmotivated and committed to
excellence in a job environment. I have served as liaison for my departments and human
resources. This experience has given me the desire to continue my education with a
concentration in Human Resources.
OBJECTIVE
To incorporate the organizations values into my daily work.
PROFESSIONAL EXPERIENCE
Customer Service Supervisor , per year
Mid Atlantic
Manager Betty Rockwell
• Manages the frontline of customer service representatives
• Work with the representatives, customers and upper management to assist the
organization in obtaining its goals.
• Provide feedback to employees regarding job performance
• Assist when customers are not pleased with the resolutions offered by the
representatives, to try to reach a more equitable resolution.
• Work with the representatives, information technology and other departments to
implement more efficient ways of getting the work done
• Assist employees with opportunities to improve overall performance.
• Responsible for payroll using the ADP’s PC Payroll and EZ Labor software.
• Processing all unresolved issues for month closing
Clinical Coordinator
, per year
MidAtlantic
SupervisorBetty Rockwell //
• Collect impertinent data from physician’s and health care professionals
• Work as liaison for company and referral sources
• Confirm and schedule clinician’s appointments as needed
• Communicate daily activities with AE’s and all levels of management
• Assist and train new employees
• Assist department with daily activities as needed
• Answer all incoming calls and inquiries,
• Daily tracking and quality assurance of paperwork
• Review sleep studies for insurance qualifications
• Track all incomplete data and enter correct information
Lead Customer Service Representative
, per year
Air ProductsMed Atlantic Healthcare / /
Supervisor Nancy Boellner
• Verify clients insurance
• Request authorizations
• Obtain all qualifying documentation
• Review all obtained information
• Explain and review benefits to clients
• Responsible for all inbound and outbound calls
• Address client inquiries
• Provide proactive feedback to customer issues and delays
• Communicate with vendors on progress of open orders
• Update system notes and document pertinent information
• Provide general administrative support to the team as needed
• Provide excellent customer service in a fast pace team environment
• Counsel vendors to improve their performance and quality of work
• Train an assist new employees
Vital Statistics Coordinator
, per year
Dimensions Healthcare System, Cheverly, MD
Supervisor Sherrie Johnson
• Gather and research all pertinent information required to process live and still born
certificates by researching charts and interviewing clients
• Process and transmit all pertinent birthing information to the Maryland department of
Of Vital Records accurately and in a timely manner
• Effectively communicate and assist Vital Records with all corrections, statistics and
changes pertaining to birth and death certificates as well as social security
cards, coordinate with DHS and employers for eligible newborns to receive medical
assistance and complete all required documentation
Administrative Assistant for Maternal Child Health Division
, per year
Dimensions Healthcare System, Cheverly, MD
Supervisor HelenMarie Waters
• Ordered and organized all supplies and educational equipment that is needed
for
operations of various programs and my unit
• Developed and informed administration on changes for units policies and
proce
dures
• Sorted, distributed, and processed all incoming and outgoing mail. Answer all
calls
and direct to managers or staff
• Prepared and filed employee records and confidential information accordingly
• Created and maintained a database in which managers could retrieve
employee
information and certifications
• Duties included, but not limited to preparation, organization and set up of
conference meeting for managers of maternal child
• Handled all new employee instatement providing training, sign on, including ID
and
computer sign on
• Assisted with yearly evaluations and update of license and physicals skills
COMPUTER SKILLS
ADP’s PC Payroll and EZ Labor software
Proficient in Microsoft Office Word
Proficient in Microsoft Office Excel
PeopleSoft software
Proficient in Microsoft PowerPoint
Experienced in Internet Usage and Searches
Knowledgeable of Group Wise Email
Microsoft Outlook
Dataline software
SMS
PROFESSIONAL DEVELOPMENT/EDUCATION
Prince Georges Community College
Nursing classes English Biology, Anatomy & Physiology
American Intercontinental University
Associates Degree Business Administration with concentration in Human Resources
classes in College Algebra, BUSN and , comp , Eng , , Math ,
ECNand , ACCT , Acct , MKTG , MGMT, , ,,,,
MGMT Graduation date July , with credits. I am continuing my education
towards my Bachelors degree starting July with a tentative date of graduating July

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