representatives, to try to reach a more equitable resolution.
• Work with the representatives, information technology and other departments to
implement more efficient ways of getting the work done
• Assist employees with opportunities to improve overall performance.
• Responsible for payroll using the ADP’s PC Payroll and EZ Labor software.
• Processing all unresolved issues for month closing
, per year
SupervisorBetty Rockwell //
• Collect impertinent data from physician’s and health care professionals
• Work as liaison for company and referral sources
• Confirm and schedule clinician’s appointments as needed
• Communicate daily activities with AE’s and all levels of management
• Assist and train new employees
• Assist department with daily activities as needed
• Answer all incoming calls and inquiries,
• Daily tracking and quality assurance of paperwork
• Review sleep studies for insurance qualifications
• Track all incomplete data and enter correct information
Lead Customer Service Representative
, per year
Air ProductsMed Atlantic Healthcare / /
Supervisor Nancy Boellner
• Verify clients insurance