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<pre>Array ( [var] => cut_url ) </pre> Resume for Josie D. for Manager / Supervisor / Team Leader / Healthcare & Social Assistance in Toronto, Canada. Search More Resumes for Manager / Supervisor / Team Leader on #TLZIUP4LG

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Resume for Josie D. for Manager / Supervisor / Team Leader / Healthcare & Social Assistance in Toronto, Canada

Occupation: Manager / Supervisor / Team Leader Industry: Healthcare & Social Assistance
Country: Canada City: Toronto
State: Ontario ZIP: M4J 3G8

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Jones Avenue, Toronto, Ontario MJ G
Home , Cell
To secure a position, where I may utilize my excellent customer service and computer skills, education and
experience to increase the client base and awareness, promote essential programs and services with high
quality of standards, creativity and innovation for a community based organization.
• Extensive experience in long term care, property management, volunteer management,
sales, marketing and outreaching to seniors, families, youth and health care service providers
• Finalist for the Employee Award of Excellence for Commitment and a nominee for Respect
• top producer nation wide for product in Canada
• Highly effective communication, leadership, outreach, interpersonal and problem solving skills
• Currently executive committee member for SACCS Scarborough Advisory Committee
for Community Services health care and senior focused networking committee
• Served three years as VicePresident of SAVA Scarborough Association of Volunteer
Administration, past Copresident of Tenant’s Association and currently a Landlord
• Recognized as a committed, goal oriented, resourceful, passionate and friendly team member
WORK HISTORY: Toronto, Ontario
ETIAA East Toronto Irish Arts Association, Special Event Volunteer Organizer
• Spear heading committee, planning, marketing, fundraising nd annual youth focused
art exhibition Saturday May , Centennial College, Scarborough, Ontario
Midland Gardens Independent Senior Apartments, Community Liaison Coordinator
Property Management and Marketing Coordination
• By successfully toured and fully rented independent senior apartments, increased
rental income %, yearly profit %, tenant base% and created a waiting list for the first
time in history by suggestive selling, closing techniques and ongoing follow up
• Effectively networked and outreached through innovative marketing and advertising campaigns
for company products and services to increase tenant base, revenues, community awareness,
company branding, partnerships with stakeholders for continued support and recognition
• Referred community services i.e. CCAC, Transcare, foot care, transportation, meals on wheels
to tenants in need of support for maintaining independence, continued good health, safety,
increased client satisfaction and retention
• Planned, organized and promoted successful special and festive event programs, daily
recreational activities i.e. hula dancing, Tai Chi, line dancing, guest speakers i.e. Canadian
Hearing Society, tenant programs i.e. door check, community events i.e. bazaars to promote
socialization, community awareness, increase health and well being
• Oversaw housekeeping and maintenance requests, assisted with ordering equipment and
supplies, organized move ins/outs, designed model suite and property inspections
• Responsible for collecting outstanding rent, producing tenant agreements and legal
documentation, distributing information and welcome packages, thank you cards, maintaining
monthly marketing budget, processing bimonthly invoices and expenses, reporting
census, producing monthly calendars, newsletters, reports, minutes and correspondence
• Operated under Landlord and Tenant Act, Fire Code, OHS, Public Health and WHMIS
Leisureworld Scarborough, Community Liaison Coordinator
Volunteer Coordination and Tuck Shop Manager
• Successfully recruited over + per year, interviewed, matched, oriented,
recognized, motivated and evaluated volunteers for a long term health care environment
• increased volunteer roster by % and over , hours of valued volunteer services
through creating innovative volunteer positions and identifying placement opportunities by
reviewing quality indicators, surveys, needs assessments and accreditation
• Appreciated volunteers with daily thank you’s, government awards for service, creative small
and large in house and community recognition events for continued retention
• Outreached to recruit volunteers, developed partnerships and built awareness to
supplement necessary services for clients, improve quality of life and client satisfaction
• Successfully managed a volunteer operated retail business and increased revenues
by % providing extra client opportunities i.e. paid outings, transportation and meals
• Volunteer department governed by the Ministry of Health, OHS, Public Health, Abiqis, police
checks, Resident Bill of Right’s, RHRA, Resident’s First, and policies and procedures
Dermaglow – Vital Science Corp., Promotional Consultant
• Demonstrated a $. hand product to selling a $. skincare cream, Nuvectin
• Successfully sold Nuvectin skincare cream “Better than Botox” product ,
YSL Beaut•, Promotional Consultant Seasonal
• The Bay, Yonge and Bloor, Oscar de La Renta ranked th in Christmas sales in
National Daycare Photographers, School Photographer Seasonal
Kids Help Phone/Parent Help Line, Executive Assistant to V.P. of Family Services
Community Care East York, SCOPE School and Community Outreach Program for the
Elderly and Disabled Program Coordinator Maternity Contract
• Increased client base % and service providers % by outreaching and advertising
programs and services in schools, community and media
The Riverdale Hospital, Volunteer Coordinator and Snack Bar Manager
• Managed volunteers for escort, newspaper, Chinese Luncheon, special events and retail services
• Cochair Social Club and Special Events Committees
• recognized for commitment promoted to Snack Bar Manager
• increased retail profits % for purchasing resident equipment and necessities
• Utilize Word, PowerPoint, Excel, Access, WordPerfect, Outlook, Publisher, CIMS Client
Information Management System, Internet, Social Media and Email computer applications
EDUCATION: Toronto, Ontario
• Hand Hygiene, Elder Abuse and Prevention, CPR/First Aid, WHMIS, Alzheimer’s Society,
Canadian Diabetes Society, Canadian Hearing Society, CNIB, CCAC Falls Prevention
Seneca College
• Manicure and Pedicure Certificate
George Brown College
• Volunteer Management Certificate
• Foundations of Teaching and Training Adults
• Canadian Management and Health Care
• Medical Terminology
• Managing Health Records

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