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<pre>Array ( [var] => cut_url ) </pre> Resume for Elijah C. for Manager / Supervisor / Team Leader / Healthcare & Social Assistance in Baltimore, Maryland. Search More Resumes for Manager / Supervisor / Team Leader on Resumark.com #XRQR77IME
 

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Resume for Elijah C. for Manager / Supervisor / Team Leader / Healthcare & Social Assistance in Baltimore, Maryland




Occupation: Manager / Supervisor / Team Leader Industry: Healthcare & Social Assistance
Country: United States City: Baltimore
State: Maryland ZIP: 21133



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ELIJAH A. C., MS, MBA, HEM
Tulsemere Road • Randallstown, MD
mobile •
SUMMARY
Technicallysound and accomplished health care operations professional with over years of progressive leadership
experience in organizational structuring, business development, management, billing, auditing administrative
operations, and P&L. Strong interpersonal, team building, and presentation skills.
PROFESSIONAL WORK EXPERIENCE
ÊÊ
KAISER PERMANENTE / MIDATLANTIC Baltimore, MD
Kaiser Permanente is the nation’s largest notforprofit health plan, serving more than . million members, with
headquarters in Oakland, CA. It employs over , employees with annual operating revenue in excess of $
billion.
Facility Operations Manager – North Baltimore Region
Responsibilities: Partner with Physician site leads, clinical managers, and staff to grow and develop membership,
implement system changes, manage facility projects, develop smooth interdepartmental workflows, and serve as a
liaison with various regional departments.
Accomplishments:
• Managerial oversight of daytoday support services for outpatient medical centers, including supply chain,
construction and renovation projects, physical plant maintenance, housekeeping, security, telecom, and IT.
• Managed four employees exempt & nonexempt: Facility Supervisors, Materials Coordinators.
• Responsible for Environmental Health & Safety, Business Continuity, and Life Safety operations for medical
centers, which supported physicians and support staff and other clinicians.
• Annual budget oversight for ambulatory support services, $ M.
JOHNS HOPKINS HOSPITAL Baltimore, MDÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊ
The Johns Hopkins Health System has , licensed acute care beds and skilled nursing and other special beds.
It employs over , people, and has annual net revenue of approximately $. billion.
Clinic Manager, Outpatient Rehabilitation Therapy Services
Responsibilities: Management of outpatient administrative operations in the department of Physical Medicine and
Rehabilitation at the Johns Hopkins Hospital.
Accomplishments:
• Managed daytoday operation of outpatient rehab clinic to include smooth revenue cycle clean billing activities
for outpatient rehab clinics. Medilinks, Epic
• Managed a diverse group of administrative support staff members.
• Regularly created and maintained performance dashboards to report productivity of therapy staff PT,
OT, and SLP used in quarterly senior management staff decision making and budget allocation.
• Developed and led Lean Six Sigma throughput project that streamlined patient access flow and improved referral
retention, resulting in a % increase in new patient encounters, and patient wait time reduction of %.
• Annual budget oversight for all outpatient support services, $K. SAP
BOSTON MEDICAL CENTER Boston, MAÊÊÊÊÊÊÊÊÊÊÊÊÊ ÊÊ ÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊ
ÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊ Ê ÊÊÊÊÊ Ê –
A bed, private, notforprofit, academic medical center with a $billion operating budget and over ,
employees.Ê
ÊAdministrative Fellow
Responsibilities: year postgraduate degree program in healthcare administration training consisting of multiple
managementlevel projects in various departments of the hospital: Ambulatory Patient Access Services; Quality
Improvement; Patient Financial Services; and Radiology.
Accomplishments:
• Created procedures and guidelines for registration staff in radiology modalities, which included a competency
assessment and newhire orientation program. Centricity / IDX
• Created and administered metricbased, patient questionnaires that assessed the quality of the registration process
and patient waittimes. As a result, aided in the improvement of the radiology department’s patient satisfaction
scorecard / benchmarks per hospital core measures.
• Determined and applied quality improvement techniques Lean Six Sigma in analysis of the presurgery clinic to
identify and quantify bottlenecks in the current workflow and implemented recommendations to improve
operational efficiency.
• Created database tool to track general and specialty payer guidelines as a reference to frontline staff and
clinicians, resulting in an increase in “clean claims” processed by the patient financial services department.
Epic
• Created and maintained weekly dashboard to gauge productivity of radiology faculty practice staff, using emir
data and statistics, which was used by the department leadership to make staffing and budget decisions
Centricity / IDX.
ÊÊ
JOHNS HOPKINS SCHOOL OF MEDICINE GIM Baltimore, MDÊÊÊÊ ÊÊÊÊÊ
Hopkins’s Division of General Internal Medicine GIM is home to over Êfulltime faculty members and more than
joint and parttime faculty.
Financial Analyst
Responsibilities: Exercised administrative judgment and assumed responsibility for decisions, consequences, and
results having an impact on people, costs, and/or quality of service within the General Internal Medicine GIM
functional area.
Accomplishments:
• Performed accounting functions in all aspects of GIM operations including cash flow management, accounts
receivable, and accounts payable. Controlled general ledger functions, and Excel database development regarding
monthly profit / loss statements for all physicians in the Division. SAP
• Facilitated the implementation of the SAP accounting system into the GIM department operations. Served as
trainer to other School of Medicine analyst regarding accurate and efficient use of the system.
• Developed annual financial statements projecting the expenditure of funds in each clinical unit, monitored
performance against the projections and prepared summaries of financial activities that kept units informed of
their financial performance on a quarterly basis.
• Accepted into highlycompetitive Administrative Fellowship program in Boston, MA.
DISTRICT OF COLUMBIA GOVERNMENT RISK MANAGEMENT Washington, D.C.ÊÊÊÊÊÊÊ
The District of Columbia government’s Office of Risk Management is charged to preserve the physical,
human and financial resources of the Government of the District of Columbia.
ÊÊÊÊ ÊÊÊÊÊÊÊÊ ÊÊÊ Ê
Occupational Safety & Health / Business Continuity Manager
Responsibilities: Managed the Risk Identification, Analysis, and Control Division of the D.C. Office of Risk
Management.
Accomplishments:
• Ensured the regulatory compliance of District agencies to the Occupational Safety and Health Administration
OSHA standards, in over business offices and ancillary worksites, validated by comprehensive surveys and
inspections.
• Coordinated OSHA and Business Continuity Planning training for all District agency Risk Managers &
Collateralduty Safety Liaisons.
• Resolved open investigations / audits initiated by the D.C. Office of the Inspector General.
• Managed Safety Specialists.
• Annual budget oversight for Safety division, $K.
• Transitioned to hospital administration upon completion of master’s degree.
BALTIMORE CITY PUBLIC SCHOOLSBaltimore, MD
ÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊÊ
Baltimore City Public School System consists of schools and over , students.
ÊÊ
Science Teacher Alternative Ed
Responsibilities:
• Provided instruction to th, th, and th grade students in the subjects of Biology, Environmental Science, and
Chemistry.
MILITARY WORK EXPERIENCE
ÊÊ
UNITED STATES ARMY RESERVE MEDICAL SERVICE CORPS Various locationsÊÊÊÊÊÊÊ
The Army Medical Service Corps is comprised of a wide range of administrative, scientific, and provider
specialties ranging from the management and support of the Army’s health services system to direct patient care.
Environmental Science Officer / Executive Officer
Responsibilities: Directed all activities relating to various facets of environmental science: occupational safety &
health, sanitary engineering, and industrial hygiene. Areas of responsibility included all garrison and field operations
per duty station:
Accomplishments:
• Managed operations of Preventive Medicine tactical unit which included ensuring regulatory compliance with
Army AR and Federal CFR standards.
• Worked closely with staff physicians, nurses, and other clinicians to provide superior patient care in support of
combat and peacekeeping missions.
• Managed and maintained $ K of nontactical and installation equipment.
• Managed direct reports ranging in number from to junior and senior enlist

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