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<pre>Array ( [var] => cut_url ) </pre> Resume for Jeffrey D. for Quality Assurance / Control / Healthcare & Social Assistance in Birmingham, Alabama. Search More Resumes for Quality Assurance / Control on #OLDVXNRPC

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Resume for Jeffrey D. for Quality Assurance / Control / Healthcare & Social Assistance in Birmingham, Alabama

Occupation: Quality Assurance / Control Industry: Healthcare & Social Assistance
Country: United States City: Birmingham
State: Alabama ZIP: 35244

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Jeffrey W. D., MBA

Lake Cyrus Lane

Birmingham, AL





  • years of combined experience with clinical, administrative and payor aspects of healthcare.
  • Extensive background in regulatory, quality management, process improvement, and training/implementation.
  • Excellent presenter and communicator to all levels of the healthcare organization and external constituents.
  • Patient/Customer focused approach to quality and operational leadership.
  • Highly motivated and detailed oriented to allow for balance in prioritization.
  • Uses creative talent and problemsolving skills to assist constituents to develop sound corrective action.
  • Performs well in a variety of leadership structures.


     Masters of Business Administration, Samford University, Birmingham, AL. 

  • Courses taken in partial fulfillment of Masters of Science in Biomechanics and Exercise Physiology.  University of Kansas, Lawrence, KS.
  • Bachelor of Arts in Sports Medicine/Athletic Training, MidAmerica Nazarene University, Olathe, KS.


     Vice President, Quality Improvement & Compliance – Concentra, Inc., Dallas, TX  Officed in Birmingham, AL

  • Managed a national internal compliance program and Medicare certification roll out for Concentra’s + clinical and physical therapy locations. This new program for Concentra included all policies, procedures, training, and other implementation tools.
  • Oversaw all Medicare inspections, payor audits and follow up.
  • Developed Urgent Care Medicare enrollment process for more than providers nationwide
  • Involved with managed care negotiations and contracting to complete credentialing for payor contracts. Compliance changes helped to improve relationship with a $ million national account.
  • Liaison with Medicare state and federal agencies to develop corrective action plans and other certification issues.
  • Developed and managed patient satisfaction program for the company.  Included training, implementation and reporting components.
  • Managed all internal physician and midlevel credentialing programs.
  • Managed radiology services product line for all Concentra locations. $ Million Budget
  • Also served as the Preceptor for Concentra and the Baylor University, Hankamer School of Business – Healthcare Administration Residency Program.

     Director of Operations – Health Choice of Alabama, Birmingham, AL

  • Managed daily operations of statewide PPO company.  Included staffing, budgeting, and other administrative functions.
  • Negotiated and managed preferred provider contracts on provider and payor sides.
  • Coordinated and managed database functions.
  • Monitored and consulted on various legislative matters that impacted managed care business.
  • Served as recording secretary and administrative liaison to Board of Directors.
  • Coordinated various components of physician credentialing process and credentialing committee.

     Assistant Vice President – Corporate Development, HEALTHSOUTH Corporation, Birmingham, AL. 

  • Wrote and developed needs analyses for certificate of need applications for hospital and ambulatory services in different states. 
  • Managed processes related to filing dates, hearing schedules and other regulatory requirements.
  • Managed and coordinated more than outside legal counsel, lobbyists and other consultants for various other regulatory and governmental functions including, but not limited to, analysis of legislation, business development, real estate, political action committeesfund raisers and health care legislation.
  • Assistant Vice President – Quality Standards and Certification, HEALTHSOUTH Corporation, Birmingham, AL. 
  • Developed and implemented policies and procedures, oversight and management of governmental quality standards in all states and six different product lines inpatient and outpatient rehabilitation, ambulatory surgery, diagnostics and occupational health with respect to local, state and federal compliance i.e. licensing, Medicare certification, DEA, CLIA registrations. 
  • Developed and implemented tracking systems for various audit features and schedules.
  • Worked with negotiations team to contract with various managed care organizations. 
  • Developed and implemented several internal audit and customer service education and monitoring programs.

     Athletic Trainer/Assistant to the Administrator – HEALTHSOUTH Sports Medicine and Rehabilitation Center, Nashville, TN. 

  • Managed daily interaction with orthopedic surgeons and schedule of patient treatments.
  • Developed and marketed sports medicine outreach programs to area high schools, colleges and professional sports organizations. 
  • Managed and coordinated various administrative functions for the operation of the outpatient clinic.  This facility was formerly known as Southern Sports Medicine Center.  Purchased by HEALTHSOUTH August .
  • Served as adjunct faculty at Trevecca Nazarene University, Nashville, TN.
  • Head Athletic Trainer/Instructor – Baker University, Baldwin, KS. 
  • Developed and managed sport sports medicine program and taught in the health and physical education department of long standing four year university.
  • Assistant Athletic Trainer – Kansas City Chiefs Football Club, Kansas City, MO. 
  • Served as an assistant intern to National Football League team.  Provided sports medicine services to professional athletes. 

  • Certified by the AAASF/Rehab Agency Section as a Medicare Surveyor for Rehab Agency Deemed Status.
  • Current Member of the National Association of Rehabilitation Agency Board of Directors. – Present.
  • North American Case Research Association NACRA accepted peer reviewed case study “The Freedom Cup” which details the marketing and business strategies facing medical devices in the dysphagia market.  Case presented October .
  • Guest lecturer at Samford University, Brock School of Business. Present
  • Guest lecturer at MidAmerica Nazarene University, Department of Physical Education and Health Sciences. 
  • Certified by the National Association of Athletic TrainersBoard of Certification. Present.
  • Served on editorial board of peer reviewed journal, “Sports Medicine Update”. .
  • Guest presenter at various conferences including the National Athletic Trainer’s Association Symposium  “Quality Assurance in Athletic Training”.

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