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<pre>Array ( [var] => cut_url ) </pre> Resume for roxanne E. for Administrative / Clerical / Support / Hotel & Lodging in HAMPSHIRE, United Kingdom. Search More Resumes for Administrative / Clerical / Support on Resumark.com #ANS3X1E3U
 

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Resume for roxanne E. for Administrative / Clerical / Support / Hotel & Lodging in HAMPSHIRE, United Kingdom




Occupation: Administrative / Clerical / Support Industry: Hotel & Lodging
Country: United Kingdom City: HAMPSHIRE
State: Southampton ZIP: SO19 1SH



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ROXANNE E.
A reliable, trustworthy hardworking individual with polite telephone manner and a good sense
of humour. Outgoing and sociable, with proven customer Service skills and determination to succeed. Career history
demonstrates the ability to work with minimum supervision and produce high standards of work within strict deadlines.
KEY SKILLS
Ability to work on own initiative and cope well under pressure.
Understanding of Customer/Staff needs and accommodating where possible.
Excellent customer service skills, organising daily workloads around customer needs.
EMPLOYMENT HISTORY
April – Present NHS Call Handler/Receptionist
Call Handling taking patients details and booking in for Doctor to call back, prioritising.
Reception running an Out of Hours clinic for Duty Doctors.
May Present. Stealth security Human Resources
My main role is to carry out an indepth enquiry into new employee’s previous work history over
a year period. Adhering to BS code of practice, ensuring all references from previous employers and personal
references are collated within a strict twelve week time period.
Other Duties include:
The day to day running of our field operation, supporting our regional controller, dealing with the needs of
all employees.
Payroll queries, holidays, stationary and uniform.
Inputting time sheets on HR computer systems including, excel, sage payroll, and Access.
Organising recruitment Advertising, interviewing, training, and accommodation.
Personnel issues Typing of letters, terms and conditions, disciplinaries including fact finding.
Recording health and safety matters and incidents reports.
General office duties scanning, e mailing, filing, telephone enquiries, customer complaints, franking
machine, and invoicing issues.
Attending monthly meetings.
Present Dale Building Maintenance Reactive Maintenance Coordinator
Duties include;
Demonstrating excellent customer care skills in liaising with Staff and Management.
Scheduling daily appointments to make the most efficient use of available time.
Preparing regular documentation// reports and e mailing information back to Head Office.
Collating paperwork ready for invoicing/general office administration.
– . Customer Services Supervisor Mastercare Service
Duties include;
Demonstrating excellent customer care skills in liaising with Staff and Management,
Successfully Supervising team of office staff and Field Engineers.
Scheduling daily appointments to make the most efficient use of available time
Organising working/holiday rota’s for Office staff and Field Engineers. Interviewing/appraisals/payroll/ Audits and
general administration.
Organising training for office and field staff.
Successfully resolving any complaints face to face or over the phone
Preparing regular documentation// reports and e mailing information for Head Office.
Helping other Mastercare Service Centers, whilst maintaining high Standards in Southampton Service Centre.
Organising major events, Open days, Christmas parties, and conferences. Project managing public functions
Senior Customer Service Advisor
Serviscope Ltd
Duties include;
Booking Service calls.
Optimising Engineers work load
Reporting weekly figures.
Maintaining high level of service for large contracts.
year work break starting a family
Receptionist Tiberius Sporting Club
Duties include;
Administration for new Members.
Monitoring sign in.
Dealing with telephone queries.
PERSONAL DETAILS
Address: Dragoon Close, Sholing, Southampton, SO SH
Home Telephone:
Mobile:
Email:
Nationality: British
REFERENCES
Available upon request
INTERSTS
D.I.Y
Gardening
Interior Design

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