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<pre>Array ( [var] => cut_url ) </pre> Resume for prabhjot B. for Coach / Trainer / Hotel & Lodging in Chandigarh, India. Search More Resumes for Coach / Trainer on Resumark.com #G6EPWRIFK
 

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Resume for prabhjot B. for Coach / Trainer / Hotel & Lodging in Chandigarh, India




Occupation: Coach / Trainer Industry: Hotel & Lodging
Country: India City: Chandigarh
State: Chandigarh ZIP: 160045



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Prabhjot B.

objective 

      Ultimately my goal is to amaze myself.  The possibility of discovering new heights becomes my greatest joy. 

Experience 

      Oct Sep  Taj Group of Hotels. IHCL.

Accommodations Manager Taj Chandigarh, Chandigarh.

The first Star deluxe Business property in North India. A room, new build property.  Responsible for Reservations, Service Center, Front Office Operations, House Keeping Operations, Security, Travel Services, Business Center, Spa and wellness center.

In addition to day to day operational responsibility of the division, am also a part of the Executive Committee, the highest decision making body at the unit and is responsible for all strategic initiatives, Balance scorecard and the Tata Business Excellence Module. 

Feb Oct Taj Group of Hotels. IHCL. Taj Lands End, Mumbai

Front Office Manager

The biggest acquistion of the Indian Hotels Co, this Room Five star deluxe hotel, was formerly the Regent, Mumbai.  Voted the Best Business Hotel in Asia by CNBC.

Responsible for entire Front Office and Butler Operations. Annual Room Revenue of INR million, over staff reporting in.  Launched the Club Floor and the Butler services. 

 Taj Group of Hotels. IHCL. Taj Lake Palace, Udaipur

Front Office Manager

The Taj Lake Palace, Udaipur is year old super luxury Palace  Seemingly afloat on the lake Pichola. It has rooms including suites.

One of the most romantic hotels of the world, it is a member of the Small Leading Hotels of the World.  It also has the dinstiction of being the only hotel in India to be listed under the Gold & Reader's Chioce list by Condénast

The responsibilties included Palace Services, Guest Relations, PR cell, Reservations, Travel related services, Revenue Management cell, Sales and Marketing at the unit and city level, Business Development, Spa and health club services, Systems, and Cultural Activities. 
 
 
 

      Current Taj Group of Hotels. IHCL. Taj President, Mumbai

Assistant Front Office Manager & Revenue Manager.

Dual responsibility, one strategic in nature and the other operational. Responsible for all Revenue management and Front office operations, functions and initiatives.

Budgeting, forecasting, developing yield based pricing, setting rate and availability controls, competition analysis, developing standard operating procedures.

Coaching, building and monitoring performing teams. 

       Taj Group of Hotels. IHCL. Taj President, Mumbai

Duty Manager

Manager In charge for Reception, Guest Relations, Concierge and Business center.

As the Departmental Trainer, created a standardized orientation, induction and training program for all new joinees.

Launched Concierge. 

       Taj Group of Hotels. IHCL. Taj President, Mumbai

Assistant Manager Front Office

Responsible for Front office operations for a particular shift.

 Taj Group of Hotels. IHCL. Taj President, Mumbai

Management Trainee

The Management Trainee program is a prestigious management development course, run by Indian Hotels, for deserving and promising fresh graduates.  The wellrounded exposure in all aspects of the hospitality industry, made this phase an extremely rewarding one. 

Education 

       ongoing Indira Gandhi National Open University New Delhi

Masters In Tourism Management.

 University of Huddersfeild  United Kingdom

Bachelor of Arts Hons Hospitality Management

* Conducted at IIHM, Aurangabad.

 Indian Institute of Hotel Management Aurangabad

Diploma in Hotel Management.

 American Hotel & Motel Association Aurangabad

Diploma in Hospitality Management Honors, five subjects.

 Mira Model School New Delhi

A.I.S.S.C.E XII % Aggregate. 

Special Programs Attented

                   Indian Institute of Management                          Bangalore

Management Development Program. 

                   Tata Management Training Center                      Pune

Certified Business Excellence Leaders Program. 

Interests 

      Community Initiatives Part of the community initiative core team for all my units.

Formula One Racing.  

Tel: + · email  
 
 


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