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S.TH PLACE APT ROGERS, AR
MELISSA B. H.
To obtain a position that will allow me to obtain knowledge, and increase skills to allow me to be efficient and productive; an asset to the company I provide my skills to.
SUMMARY OF QUALIFICATIONS
Familiar with Word, Excel and Power Point
Proficient with billing accounts, as well as direct bill paperwork
Completed Certified Nursing Assistant Training
Trained in First Aid
Punctual and professional with a warm demeanor as required of all customer service
Work well with others as well as alone
September Present Aloft Hotel Rogers AR
* Front desk agent Aloha Talent
* Rooms inspection
* Bartender weekend duty
* Responsible for all aspects of the clerical side of the hotel excluding night audit reporting, also performed houseman for the first two months, keeping public areas comfortable, clean and inviting. Desk agents at aloft are required to put the customer first and find a solution that satisfies the company and guest as efficiently as possible.
January September Value Place, Springdale AR
* Front desk
* Property attendant
* Maintenance personnel
* Responsible for all customer care issues and concerns as well as maintaining public spaces and cleaning rooms, including light maintenance on lights and air conditioner
September October ARM Services, Fayetteville, AR
* Responsible for all customer services related issues with my clients with Wells Fargo home mortgage
August October Home Instead Senior Care, Rogers, AR
* Inhome CNA care for patients to include, but not limited to:
* Light housekeeping
* Preparing meals
* Chauffeuring clients to appointments
* Assisted with morning and bedtime routines.
* May Springdale High School Alumni
* Medical Terminology / Medical Procedures
* Certified in light speed/galaxy hotel programming in accordance with Starwood hotel standards.
* Certified in night vision software as utilized by Value Place LLC.
* E TIPS certified for safe alcohol sales in accordance with Arkansas state law
References Available upon Request