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<pre>Array ( [var] => cut_url ) </pre> Resume for jyothi T. for Customer Support / Client Care / Hotel & Lodging in other, New York. Search More Resumes for Customer Support / Client Care on Resumark.com #KF6AX9MEP
 

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Resume for jyothi T. for Customer Support / Client Care / Hotel & Lodging in other, New York




Occupation: Customer Support / Client Care Industry: Hotel & Lodging
Country: United States City: other
State: New York ZIP: 000000



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Jyothi M. T. JOTI
Phone Cell:
Email:
Salary : Negotiable.
Objective
To secure a position with a wellestablished organization with a stable environment
Relevant Experience
Sleep Inn, Charlotte NC Assistant Manager
Oct to June
Quality Inn, Virginia Beach,ÊVA,ÊAs Front desk clerk June to Nov
Work Responsibility
• Manage and maintain all year or seasonal lodging facilities.
• Observe and monitor workers’ performance to make sure that company rules and procedures are being
followed.
• Confer and cooperate with other department managers to coordinate hotel activities, such as weddings.
• Answer questions about hotel policies and services. They also resolve customers complaints.
• Arrange telephone answering service, mail delivery, and answers customers questions about area.
• Use computers to order food and beverages, or prepare reports.
• Purchase supplies or services from outside vendors, such as laundry, repair, and trash.
• Inspect hotel for cleanliness and appearance.
• Coordinate frontoffice duties and resolve problems.
• Greet and register guests.
• Show, rent, or assign rooms.
• Collect payment and record money earned and spent.
• Receive and process advance payments. They usually send out letters to confirm that they have received
payment. They may return checks if space is not available.
• Interview and hire staff.
• Assign duties to workers and schedule shifts.
General Activities
• Inspect hotels to gather information and monitor surroundings and decide what needs to be done.
• Communicate with other managers to plan large events. May negotiate with managers about whose staff will
help with projects.
• Make decisions and develop plans for how to manage hotel.
• Analyze financial information on computer and create reports for owners.
• Handle money and record payments onto computer. Computers allow managers to know how much money
is earned daily or monthly.
• Identify staffs’ actions and evaluate whether it meets hotels’ standards.
• Estimate the number of rooms needed for special events. Managers may monitor the number of open rooms
when renting to nonevent customers.
• Answer customers’ questions, make them feel at home, and build ongoing relationships.
• Update what they know about community and help customers understand what they can do in the area.
• Schedule work activities and communicate duties and hours to staff. Coach staff on how to do the job and
motivate them to finish projects.
• Coordinate front desk staffs’ work, and build a team environment.
• Interview applicants and judge the quality of their skills to staff various positions in hotels.
• Perform general physical activities and administrative tasks when delivering mail or answering phones.
H&R Block Tax Associate Jan – April seasonal
Location: Richmond, VA
Role: Parttime tax preparer.
• Check data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, or
procedures.
• Compute taxes owed or overpaid, using adding machines or personal computers, and complete entries on
forms, following tax form instructions and tax tables.
• Interview clients to obtain additional information on taxable income and deductible expenses and
allowances.
• Prepare or assist in preparing simple to complex tax returns for individuals or small businesses.
• Review financial records such as income statements and documentation of expenditures in order to
determine forms needed to prepare tax returns.
• Use all appropriate adjustments, deductions, and credits to keep clients’ taxes to a minimum.
Olympus Private Ltd Nov – Oct
Location: Bangalore, India
Role: Java Developer
Build software using Java language for Olympus Private Ltd Bangalore, India large Japanese camera And
microscope manufacturer in every area of the company including accounting, marketing, sales Quotations
and billing departments.
• Served as an administrative manager and programmer and
maintained outgoing/incoming cash records.
• Designed the object oriented system for a messaging client.
• Developed the software using Java.
• Written database scripts and stored procedures using PL/SQL.
• Encapsulated both simple and complex behaviors in an easy to use syntax and greatly simplified the
readability of JSP pages.
• Reviewed detailed design specifications, User Acceptance integration UAT and system test plans.
Education Ê
B Sc.ÊÊ Computer Science Bangalore University, India

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