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<pre>Array ( [var] => cut_url ) </pre> Resume for Muhd Rizal Krishna B. for Executive Manager / Hotel & Lodging in Shah Alam, Malaysia. Search More Resumes for Executive Manager on Resumark.com #98XKFIJIB
 

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Resume for Muhd Rizal Krishna B. for Executive Manager / Hotel & Lodging in Shah Alam, Malaysia




Occupation: Executive Manager Industry: Hotel & Lodging
Country: Malaysia City: Shah Alam
State: Selangor ZIP: 40150



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Introduction
> OBJECTIVE
> PROFESSIONAL SUMMARY
> EMPLOYMENT HISTORY
> EVENTS ORGANISED
> ACHEIVEMENTS
> PROJECTS UNDERTAKEN
> ROAD SHOW PARTICIPATED
> COURCES ATTENDED
> EDUCATION
> SPORTS ACTIVITY
> PERSONEL INFORMATION
> REFERALS
Muhammad Rizal Krishna B. @ Gopalakrishna
, Jalan U/, Bukit Jelutong
Shah Alam,
Selangor
/
OBJECTIVE
As a Senior Management with years experience and another additional years in the position of rank and file staff
in the hospitality industry I am looking for a conducive and encouraging working environment to create positive
changes and to execute it which comes along with my years of service in the industry .Contributing the following
strengths in the areas of
> Planning and executing programs to promote sales and occupancy of the assigned property
> Conceptualizing and creating value to enhance the property to achieve desired yield
> Implement policies and procedures for the daytoday running of the property for optimum results and desired
branding of the Group
> Prepare financial reports on a regular basis with recommendations to improve occupancy and results
> Lead, mentor and motivate staff to ensure cohesiveness, efficiency and good team spirit & taking ownership
of their primary responsibility requirement
> Plan on territorial and segmentations on sales plan and road shows.
> Forecast cash flow to selfsustain the operations and overheads of the company.
> Lead and train entire sales force to achieve monthly and annual sales targets.
> To design innovative and packages that suites the market demand.
> To establish yield management and maximizing yield with the support of portals
> To ensure all SOP of hotel is adhered
> Re organizing and developing organizations to achieve company objectives
> Operations of F&B, Front Office, Banqueting, Recreational Department & Accounts Department & Maximizing
revenue for Food & Beverage /Banqueting with effective food cost and breakages & Creating innovative
festive promotions package for F&B department
> Development and administrating eelectronic reservation system
> Creating personal touch with customers
> Handling and resolving customer complains
> Establishing and networking partners with portal operators and establishing and setting up
Telemarketing Division and Telemarketing agents on product marketing
PROFESSIONAL SUMMARY
I am a highly talented and accomplished senior manager who has years of working experience in various service
industries, namely Airlines, Advertising, Training and Development Consultancy and Hotel/Resort, and have achieved
significant strategic and operational changes in service quality, productivity and communication between management
and staff.
Throughout my working years, I have successfully developed and implemented employee relations and
organizational development plans at these industries. I have demonstrated excellent creative problem solving and
interpersonal skills with both my staff and top management.
I am capable of training and motivating nonperforming staff into high achievers, and also
reorganize, restructure and reengineer departments as well as policies to achieve higher sales records and company
goals. With hand on experience for the past years in the Hospitality industry, I am able to contribute in the areas of
> Sales Management
> Operational Management
> Financial and Administration Management
> Customer Interaction and service standards implementation
Noveline Sdn Bhd Chief Operating Officer Present
MRK Consultant s Principle Consultant
Arah Focus Sdn Bhd
Director of Sales & Marketing
Hydro Hotel Penang **** Director of Sales & Marketing
Summerset Colonial ****
Hotel & Villas Director of Sales & Marketing
Hotel ARMADA **** Food & Beverage Manager
Banquet Sales Manager
HRA Consulting Services
Hotel and Resort Division
Training Consultant
IRIS House Hotel ***
Cameron Highlands Hotel Manager
ASIAN Advertising Senior Corporate Accounts Manager
IMPIANA International ****
Hotel & Resorts Assistant Sales Manager
Malaysian Airlines System
MAS
Executive Inventory Management
Reservations & Capacity Control Department
November
MOTOR SPORT SDN BHD
> Final stage of rainforest Challenge was held at the Hotel with gala dinner hosted by Perbadanan Kemajuan
Negeri Pahang PKNP with international participants as well as international and local media.
February
TWOWHEEL SDN BHD
> Davis Drivers Cup was held at the hotel with major International representative for this event. International
and local coverage were done at the event.
February
Club SATRIA GTI CLUB
> Final leg of the convoy was held at the hotel with a total of Satria GTI cars with police escort from Johor
Baharu. TV coverage the entire event. A Grand Gala Beach Dinner with theme night was held at the hotel.
> Porsche Club • VSixes Perdana • Italian Alfa/Fiat owners • Volvo Clubs
> National Kidney Charity Foundation from Singapore – cycling
> Public learning program me /Teambuilding with Success Resources of
> Singapore Local and International participants with Facilitators of ACCT
> US panel pax Construction and making available of High ropes
> Elements based ACCTUS Standards Joint project with GAC Consultant
> Mr. Brandon secured a contract for Years as a Venue provider with
> Estimated revenue of RM M per event per year
> Secure contract for years at a value of million with min guaranteed pax of ,
> Repositioning SUMMERSET RESORT at a wider market both local & international
> Periodically press releases
> Marketing SPA and enhancing revenue
> Establishing positive Food cost via innovative packaging and pricing
> Establishing a positive average room rate
> Establishing Tour series positioning Summerset Resort
November
> Designed and constructed a teambuilding circuit for Allson Klana, Seremban and trained their facilitators and
launched it with the attendance of Ministry of Tourism
March May
> Sold , dinner tables at RM,./RM,./RM,. and RM,, and above for Majlis
Jamuan Rakyat – Sri Menanti, Kuala Pilah
> Bersempena Dengan Keberangkatan Pulang DYMM Seri Paduka Baginda Yang
Dipertuan Agong Ke X ke Negeri Sembilan.

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