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<pre>Array ( [var] => cut_url ) </pre> Resume for John P F. for Executive Manager / Hotel & Lodging in Singapore, Singapore. Search More Resumes for Executive Manager on Resumark.com #9SZB9URN6
 

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Resume for John P F. for Executive Manager / Hotel & Lodging in Singapore, Singapore




Occupation: Executive Manager Industry: Hotel & Lodging
Country: Singapore City: Singapore
State: Singapore ZIP: 431936



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John P. F.
Address:
Tanjong Rhu, Water Place, Singapore
Nationality:
Dual French & Australian citizenships
Marital Status:
Single
Telephone Numbers: Mobile: + Home: +
Email:
EMPLOYMENT
Aug – Jan
COMFORTEL CO. LTD.
SOUTH KOREA
Seoul’s leading hotel consulting firm
Principal consultant
ּ◌ Underwent month management training as part of the ETP Graduate program
Nov – Nov
FULL TIME STUDY – ETP CAREER ADVANCEMENT PROGRAM SPONSORED BY
THE EUROPEAN COMMISSION – SCIENCES PO PARIS – BOCCONI SCHOOL OF
MANAGEMENT MILAN – SOAS UNIVERSITY OF LONDON – YONSEI UNIVERSITY
SANGNAM SCHOOL OF MANAGEMENT SEOUL
Jul – Nov
ACCOR HOTELS & RESORTS
WORLDWIDE
Dec – Nov NOVOTEL AMBASSADOR BUSAN
SOUTH KOREA
Star deluxe hotel, Bedrooms,
General Manager
ּ◌ Report to Vice President East & North East Asia, Responsible for a team of Staff
ּ◌ Takeover and rebranding,
ּ◌ Relaunch with brand upgrade,
ּ◌ Reposition hotel in local and overseas markets, reorganizing and redeploying sales
ּ◌ Rebuilding relations with labour union,
ּ◌ Introduced staff reduction program boosting staff productivity & improve hotel profitability
Achievements
ּ◌ Successful repositioning of hotel image
ּ◌ Noticeable improvement in guest perception and guest satisfaction rate.
ּ◌ Significant reduction in administrative costs
ּ◌ Significant reduction in staff headcount and labor costs
ּ◌ Full restoration of dialogue and social peace with labour union. Not a single day of
industrial action during my tenure the hotel used to be the hotbed of radical unionism
which had been paralyzing previous management for years.
May – Nov NOVOTEL SUVARNABHUMI AIRPORT HOTEL
THAILAND
Star Deluxe Hotel, Bedrooms,
General Manager
ּ◌ Report to Vice President Operations TCML Responsible for a team of staff
ּ◌ Recruited, interviewed, and selected candidates for all team member positions. Lead,
developed, trained and motivated team and fellow managers into high performing teams
ּ◌ Conduct full FF&E and OS&E procurement plan
ּ◌ Facilitate and oversee hotel project development and design
ּ◌ Build hotel identity and market segmentation strategy
ּ◌ Develop, drive and expand market presence
Achievements
ּ◌ Positive GOP achieved from the first month of operation and onwards
ּ◌ Immediate national and international recognition as a premier airport accommodation
ּ◌ High guest satisfaction rate
ּ◌ Successfully launched highend F&B product including Western and Cantonese cuisine
ּ◌ Superb Massage & Spa product
Dec – Mar
NOVOTEL CLARKE QUAY SINGAPORE
SINGAPORE
Star Hotel, Bedrooms,
Transition General Manager
ּ◌ Report to VP Operations Singapore, Malaysia, Vietnam, Responsible for a team of
ּ◌ Due diligence and Human Resources audit
ּ◌ Hotel take over and rebranding program
ּ◌ Marketing Relaunch
ּ◌ year plan and Refurbishment budget compilation and presentation
Achievements
ּ◌ Overall take over and rebranding programme successfully completed in days
ּ◌ Marketing relaunch resulted in an % increase in REVPAR
ּ◌ Further to the presentation of a credible year plan, a major refurbishment program was
authorized by the board of directors
May – Nov MERCURE HOTEL GINZA TOKYO
JAPAN
Star Hotel, Bedrooms,
General Manager
ּ◌ Report to CEO, Accor Japan. Responsible for a team of staff
ּ◌ Recruit, interview, select candidates for all team member positions. Lead, develop, train
and motivate team and fellow managers into high performing teams
ּ◌ Conduct full FF&E and OS&E procurement plan
ּ◌ Facilitate and oversee hotel project development and design
ּ◌ Build hotel identity and market segmentation strategy
ּ◌ Develop, drive and expand market presence
Achievements
ּ◌ All programs conducted in a record day period
ּ◌ Immediate operation and financial success: In its st month of operation the hotel posted
a % occupancy and % GOP.
ּ◌ Successful launch of a top notch Bistro concept restaurant Bistro de l’Echanson
Jul – Apr
IBIS SEOUL
SOUTH KOREA
Star Hotel, Bedrooms,
General Manager
ּ◌ Report to Vice President Operations Asia Responsible for a team of staff
ּ◌ Recruit, interview, and select candidates for all team member positions. Lead, develop,
train and motivate team and fellow managers into high performing teams
ּ◌ Conduct full FF&E and OS&E procurement plan
ּ◌ Facilitate and oversee hotel project development and design
ּ◌ Build hotel identity and market segmentation strategy
ּ◌ Develop, drive and expand market presence
Achievements
ּ◌ Successful opening of the first economy hotel in Korea
ּ◌ First Korean Hotel to introduce the “Right Price” policy
ּ◌ First Korean hotel to introduce the “Doityourself” formula
ּ◌ First Korean hotel to operate with a reduced manpower base less than . employee per
room
ּ◌ First hotel to post an annual GOP of % and above
ּ◌ The new hotel was an instant hit with positive GOP and occupancy above % in the first
month of operation
ּ◌ Large incentives paid to staff twice a year to reward performance. Staff attrition rate
below %.
ּ◌ Was awarded a Silver Bernache Award by Accor that year.
Sep – Apr
NOVOTEL AMBASSADOR DOKSAN SEOUL
SOUTH KOREA
Star Deluxe Hotel, Bedrooms,
General Manager
ּ◌
Report to Senior VP Operations Accor Asia Pacific, Responsible for a team of staff
ּ◌ Build, drive and expand market presence
ּ◌ Improve hotel profitability in boosting sales and introduce cost cutting measures
ּ◌ Improve quality of service and guest satisfaction
ּ◌ Expand food & beverage product by launching two new outlets
ּ◌ Upgrade hotel facilities so as to improve the hotel market positioning
Achievements
ּ◌ Turnover increased from KRW. billion in to KRW. billion in , from
KRW. billion in to KRW. billions in : an increase of .% in years.
ּ◌ G.O.P grew from KRW. billion won in to KRW. billion in , and from
KRW. billion in to KRW. billion in : an increase of .% in three years.
OTHER EMPLOYMENT
Aug – Sep
NOVOTEL HEFEI ANHUI, CHINA
General Manager
Oct – Jul
AAPC LIMITED SYDNEY, AUSTRALIA
General Manager
Corporate Office
Jan – Oct
HOTEL IBIS MELBOURNE MELBOURNE, AUSTRALIA
General Manager
Mar – Dec
ACCOR ASIA PACIFIC BANGKOK, THAILAND
Marketing Manager
Deputy VP S&M
Jul – Feb
ACCOR ASIA PACIFIC HONG KONG
Chief Cocoordinator
China Operations
Jan – Jun

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